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Electronic discovery (aka eDiscovery or e-discovery) is a process used to collect, upload, review, produce, and analyze electronically stored information (ESI) in response to legal requests. ESI can include emails, SMS, text, documents, presentations, databases, voicemail, audio and video files, social media activity, web sites, and a variety of proprietary file types, file formats, and file metadata. Robust eDiscovery solutions must support this diverse array of data types and facilitate processing at all of the interdependent stages – which most often run in parallel.
The complexity of handling eDiscovery within a law firm, corporation or government continues to grow. As data volume and types increase, managing the eDiscovery process for even a mainstream matter or investigation can be overwhelming, time consuming and costly.
There is a smarter way to take control of eDiscovery.
How We Help eDiscovery Legal Teams
CloudNine, an industry standard setter and innovator, empowers you to simplify eDiscovery, external and internal investigations, audits and access requests for law firms, corporations, and government agencies. Our on-premise and cloud-based eDiscovery solutions allow you to upload, review and produce documents from one platform in minutes. Our solutions are easy to use and have all the core features you need. We also offer comprehensive, expert eDiscovery services, from project management to managed review. Our professional services team is here to help.
These days saving eDiscovery time, cost and effort make more sense than ever before.
It’s time to get on CloudNine.
What Do Our Customers Think?
Great value product.
“Offers the major features we were looking for, at a fraction of pricing of other competitors.”
I used CloudNine as part of fraud investigation for email searches.
“…The tag function made it easy to flag the search results. I was impressed with the ease of use for a first-time user. The speed and ease of loading data and being able to review it immediately is a tremendous advantage over other Cloud-based platforms.”
Excellent tool with outstanding support
“CloudNine Review is excellent, it takes the best of the (market leader) review solution and leaves out all of the fiddly bits that make that product excruciating to use. Their upload and processing is automatic, and their pricing structure is the best I’ve seen.”
Great software that is easy to log on, user-friendly, has a great layout, and is easy to navigate.
“…CloudNine is great at searching documents, including tagging, and exporting. Software tailored to our business needs and streamlined the task at hand.”
Discovery Production
This software is easy to use and allows us to upload and download documents as they become ready, saving us both time and money.
Great E-Discovery Company!
We have worked with CloudNine on several cases, and have been quite happy with the service that we have received. Their support staff is responsive, friendly and helpful in assisting me with providing the technical information that my clients need. Their review platform, CloudNine, is robust, easy to use and ideal for a firm like ours where we don’t have to buy and support the software.
Great database for both small and voluminous litigation matters.
User friendly software and great customer service!
Reviewed, analyzed and tagged 100,000+ documents as part of class action suit.
Overall great experience. Software is very user-friendly. Search filters were very helpful. Customer service was always quick to diagnose and solve any issues I ran into or answer any questions I had. I would definitely use this product and CloudNine in the future.
Great Software and Customer Support
As an adjunct professor at a law school, I needed access to an e-discovery platform so my students could get some hands-on experience. We thought we had secured the software from another vendor but, when at the last minute we found out we wouldn’t be able to use it, we contacted CloudNine. Without hesitation, they gave us access to 20 seats. It was a great experience and the software was very easy to use. I would definitely recommend this company both for the quality of its software and its dedication to customer support.
eDiscovery Delivered How You
Want It, When You Need It
Automated eDiscovery software designed to make
legal professionals more productive and effective.
Accelerating eDiscovery Workflows with CloudNine’s Processing as a Service
The Economic Advantage of On-Premise eDiscovery: Driving Cost Control, Predictability, and Profitability with CloudNine Review
The 2026 C2C Cellebrite User Summit Key Takeaways
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FAQs:
eDiscovery is transforming the practice of law and the judicial system in general. It provides lawyers and legal departments with fast, accurate access to vital documents needed for their cases, and for government teams, for public access requests. With eDiscovery’s focus on accessibility, information can be obtained quickly from disparate locations without sacrificing review quality or risking data privacy violations; this opens up possibilities of case management that were previously unavailable.
eDiscovery encompasses several component technologies, in addition to document reviews this includes email archiving, advanced analytics, secure file transfers, legal holds, the review process, and more. By understanding the basics of eDiscovery—such as structure navigation searches, coding tools, audit trails, redactions—lawyers can establish more efficient workflows for their organizations and improve their overall productivity. Additionally, many technology solution developers, like CloudNine, offer integrated platforms with specialized features; these provide greater scalability to meet the needs of larger organizations. Through leveraging an eDiscovery platform and technology-assisted review, organizations are able to conduct better research and provide faster services while ensuring complete security over sensitive data.
eDiscovery software is an essential tool for legal professionals when it comes to processing, reviewing, tagging, and producing electronic documents (anything in an electronic format) as part of a lawsuit or investigation. In other words, it enables lawyers to find evidence necessary to understand the facts of the matter while minimizing costs and expediting resolution. eDiscovery applies to electronically stored information (ESI) such as email, office files, social media data, databases—anything that is on a computer system or device. This process is used to exchange information and evidence between parties in state and federal courts, and the right software can help attorneys uncover valuable information while reducing risks.
eDiscovery solutions and application specific eDiscovery software offers powerful analytics to quickly narrow down vast numbers of documents so that attorneys have only what they need to review in order to determine the facts of the case without having to spend time doing manual search or sorting. It also helps retain chain-of-custody records so that no document is overlooked–helping mitigate evidence mismanagement liability risks. The end result is faster resolutions with higher quality results at a lower cost–making eDiscovery software, an invaluable asset in the legal industry’s technology arsenal.
eDiscovery software has become increasingly important due to the sheer number of electronic files, documents, and digital records that are produced and which must often be quickly retrieved during the legal process . Additionally, this type of evidence contains important metadata like time-date stamps, author and recipient information which must remain intact in order to eliminate any potential allegations of tampering with the evidence. Electronic discovery can be complex but is essential for ensuring the accuracy of digital evidence during court proceedings. Leveraging software and an ediscovery review platform has become a necessity in the process of discovery. It’s Time to Get on CloudNine. Schedule your demo today.
The Electronic Discovery Reference Model (EDRM) defines key stages of eDiscovery:
- Identification – Locating relevant data.
- Preservation – Protecting data from alteration or deletion.
- Collection – Gathering data from devices, servers, or cloud apps.
- Processing – Filtering and converting data for review.
- Review – Analyzing and tagging relevant documents.
- Production – Delivering data in a defensible format.
- Presentation – Using findings as evidence.
CloudNine software supports this full lifecycle—from forensic collection through production—streamlining workflows for every client type.
On-prem eDiscovery runs on your own servers, ideal for strict data control, cost predictability, security or compliance environments. Cloud eDiscovery is hosted online, allowing instant scalability and collaboration. CloudNine offers both: LAW and Concordance for on-premise deployment and CloudNine Review for secure cloud-based review. This hybrid flexibility lets clients keep sensitive data behind their firewall while using cloud tools for speed and teamwork. Coming in 2026 is CloudNine Review’s on premise platform