Partner Program - CloudNine

WHAT IS THE CLOUDNINE ALLIANCE PARTNER PROGRAM?

Designed to help partners who are looking to augment and complement their offering portfolio to meet the rapidly changing business dynamics and customer requirements of the eDiscovery ecosystem, the CloudNine Alliance Partner Program allows qualified and approved organizations to enrich the business value and technology competitiveness of their eDiscovery solutions through the integration, referral, and resell of CloudNine software and services.

As a leader in the development and delivery of data and legal discovery software and services, CloudNine understands the importance of being able to provide customers with offerings that help them solve the most difficult of discovery challenges in a secure and affordable manner. CloudNine also understands that developers, consultants, and service providers play a crucial role in the trusted recommendation, delivery, and support of discovery-centric solutions to law firms and corporations. With that problem-solving and trusted support in mind, our CloudNine Alliance Partner Program empowers partners by allowing them to integrate, refer, and resell our software and services and gain the business, competitive, and security benefits that come from working with CloudNine.

CLINT LEHEW
Vice President of Channel Sales
at CloudNine

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THREE TYPES OF ALLIANCE PARTNERS

The CloudNine Alliance Partner Program consists of three categories of partners, each with a unique business relationship with CloudNine.

Technology Partners

Data and legal discovery developers who work with CloudNine to develop, integrate, and deploy solutions leveraging CloudNine technology. The business benefit for technology partners is the extension of their capability to access new customers and new markets.

Referral Partners

Data and legal discovery consultants and providers who recommend CloudNine software and services to their customers. The business benefit for referral partners is direct compensation for the introduction and acceptance of CloudNine by end users.

Channel Partners

Data and legal discovery service providers who sell CloudNine software and services to their customers as part of their portfolio of offerings. The business benefit for channel partners is the ability to resell CloudNine software and services as part of their solutions.

Our unyielding commitment to helping clients solve eDiscovery challenges with the best combination of software, services, and support, drives us to seek technology partnerships that help us deliver quality service with superior results. Through our long-term collaboration with CloudNine, we have been the beneficiaries of the evolution of their nationally recognized, fully integrated eDiscovery platform. Their technology has allowed us to increase revenues 50% year-over-year for the last two years and to compete with well-known national providers by combining their technology and our services to deliver exceptional service with excellent results. The consistency of the partnership, based on a mutual loyalty to each other and our customers, has also allowed us to expand our portfolio of professional services with full confidence in the underlying technology and supporting business relationship.

Jeff Dreiling,
co-founder of Complete Legal Services,
a CloudNine Channel Partner.

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What Do Partners Gain From The Program?

Benefits, attributes, and offerings from CloudNine.

PARTNER PROGRAM BENEFITS

Platform: Access to an automated self-service eDiscovery platform provides a capability that can immediately augment and complement current workflows and offerings. This provides partners increased competitiveness from increased capability and flexibility.
Pricing: Economical and transparent pricing model provides the best balance of affordability and predictability for partners and customers. This allows partners to increase their opportunity for profitability.
Professional Services: CloudNine provides a full portfolio of professional services that can be leveraged to augment and complement partner service offerings. This allows partners to increase their value to customers by delivering an increased depth and breadth of data and legal discovery services.
Protection: CloudNine’s private and protected cloud environment provides a secure infrastructure to partners without requiring an upfront investment in software, hardware, and support. This allows partners to differentiate their security capability from those of pure public cloud approaches.

PARTNER PROGRAM OFFERINGS

CloudNine eDiscovery Platform (SaaS)
Legal Hold Notifications from CloudNine (SaaS)
Outpost for Relativity from CloudNine (SaaS)
Collection Services (Computer Forensics and Data Collections)
Discovery Services (Discovery Consulting, Managed eDiscovery, Project Management)
Review Services (Technology-Assisted Review, Managed Review, Online Hosting)

PARTNER PROGRAM ATTRIBUTES

Executive Sponsorship From CloudNine
Dedicated Account Manager
Marketing Support (Awareness and Lead Generation)
Platform Developer Access
Pre-Sales and Post-Sales Support
Software and Services Training
Technology and Competitive Updates

In a crowded field of eDiscovery technologies, CloudNine’s family of software applications are among the most comprehensive, durable and effective in the industry. Their wide range of solutions should be exciting to anyone looking to simplify their process without sacrificing the core features power users and administrators expect.

Brandon Law
CEO at Oasis.

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PARTNERS, LEADING LAW FIRMS AND CORPORATIONS USING CLOUDNINE

INDUSTRY AFFIRMATIONS OF CLOUDNINE

WHAT CLIENTS ARE SAYING ABOUT CLOUDNINE

Discovery Production

This software is easy to use and allows us to upload and download documents as they become ready, saving us both time and money.

Stephanie Plake, Assistant to Attorney at Law Office

Great E-Discovery Company!

We have worked with CloudNine on several cases, and have been quite happy with the service that we have received. Their support staff is responsive, friendly and helpful in assisting me with providing the technical information that my clients need. Their review platform, CloudNine, is robust, easy to use and ideal for a firm like ours where we don’t have to buy and support the software.

Katherine Gonyea, Senior Associate at Dow Golub Remels & Beverly, LLP

Great database for both small and voluminous litigation matters.

User friendly software and great customer service!

Margaret Masters, Paralegal at The Benson Firm LLP

Long-Time User

I have used the software, and their other services, for many years, through several versions, since. I have also used many other tools over the years, and each have their pros and cons. When I need something that can easily be shared with outside counsel, reviewed by multiple people simultaneously, and provide a fast reliable output, with fairly robust searching, this is my go-to product. The key for me is that the web-based platform makes collaboration across different companies/firms simple and efficient without the requirement for large downloads or additional purchases. The platform is intuitive and I would recommend it for any projects where collaboration is necessary.

Brian Carter, Senior Counsel at Tetra Pak Inc.

Reviewed, analyzed and tagged 100,000+ documents as part of class action law suit.

Overall great experience. Software is very user-friendly. Search filters were very helpful. Customer service was always quick to diagnose and solve any issues I ran into or answer any questions I had. I would definitely use this product and CloudNine in the future.

Trey Odom, Associate Attorney at Eller Tonnsen Bach, LLC

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CloudNine empowers legal, information technology, and business professionals with eDiscovery automation software and professional services that simplify litigation, investigations, and audits for law firms and corporations.