Security

At CloudNine, we take the security of your information seriously.  

Security at scale requires an investment in talent, time, and resources. We are committed to meeting or exceeding our customers’ expectations in this critical area. Our teams have worked on maintaining a robust security program and a culture of continuous improvement.  

 The initiatives we have in place as part of our security program include the following:   

  • ISO 27001 certification: In-depth third-party audit of the overall information security management system (ISMS) 
  • Documented information security policies and procedures  
  • Documented data protection and privacy program. We only collect information necessary to provide our services, and we never share your information 
  • System monitoring 24/7. Our team of security experts is trained to detect and respond to threats quickly to minimize any potential impact 
  • Regular testing of business continuity, disaster recovery, and incident response procedures  
  • Documented data protection and privacy program. We only collect information necessary to provide our services, and we never share your information 
  • Information security awareness training for all employees 
  • Independent technical review of CloudNine software products  
  • Cyber insurance coverage 

 CloudNine strives to continue to evolve our overall security program, while maintaining a level of excellence in our current strategies. Our expertise, investment, and diligence in this area makes us a trusted eDiscovery partner.