CloudNine Support Contact Information:
Houston Headquarters: 713-462-6464
Direct: 713-462-6464 (Select 3 for Technical Support then option 1 for CloudNine LAW.)
CloudNine LAW Answer Center
Direct: 713-462-6464 (Select 3 for Technical Support then option 2 for CloudNine Explore.)
CloudNine Explore Answer Center
Direct: 713-462-6464 (Select 3 for Technical Support then option 3 for CloudNine Concordance.)
CloudNine Concordance Answer Center
Direct: 713-462-6464 (Select 3 for Technical Support then option 4 for CloudNine Review.)
CloudNine Client Services
Direct: 713-462-6464 (Select 3 for Technical Support then option 5 for CloudNine Client Services.)
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This software is easy to use and allows us to upload and download documents as they become ready, saving us both time and money.
Great E-Discovery Company!
We have worked with CloudNine on several cases, and have been quite happy with the service that we have received. Their support staff is responsive, friendly and helpful in assisting me with providing the technical information that my clients need. Their review platform, CloudNine, is robust, easy to use and ideal for a firm like ours where we don’t have to buy and support the software.
Great database for both small and voluminous litigation matters.
User friendly software and great customer service!
Reviewed, analyzed and tagged 100,000+ documents as part of class action law suit.
Overall great experience. Software is very user-friendly. Search filters were very helpful. Customer service was always quick to diagnose and solve any issues I ran into or answer any questions I had. I would definitely use this product and CloudNine in the future.
Amazing People, Great Software
I contacted CloudNine with a last-minute request for help with the hands-on portion of an e-discovery class I taught at the law school with Donna Chesteen. The staff at CloudNine were amazing. They set up a custom data set for the students to search against, and spent time teaching Donna and me the basics of their system, and had us up and running in less than a day. The students were able to quickly learn the search tools and produce meaningful results for purposes of the class with minimal effort. We also demoed other cloud-based software for the class, but the students clearly preferred the CloudNine system. Cloud Nine is straightforward enough to figure out on your own, but powerful enough to handle the most complicated searches. Having seen it in action in the classroom, I am making the switch to CloudNine in my private practice.
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CloudNine empowers legal, information technology, and business professionals with eDiscovery automation software and professional services that simplify litigation, investigations, and audits for law firms and corporations.