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CloudNine Support Contact Information:

Houston Headquarters: 713-462-6464
Nationwide Toll-Free: 877-595-6464

CloudNine LAW
Direct: 713-462-6464 (Select 3 for Technical Support then option 1 for CloudNine LAW.)
Email: lawsupport@cloudnine.com
CloudNine LAW Answer Center

CloudNine Explore
Direct: 713-462-6464 (Select 3 for Technical Support then option 2 for CloudNine Explore.)
Email: lawsupport@cloudnine.com
CloudNine Explore Answer Center

Concordance Support
Direct: 713-462-6464 (Select 3 for Technical Support then option 3 for CloudNine Concordance.)
Email: concordancesupport@cloudnine.com
CloudNine Concordance Answer Center

CloudNine Review
Direct: 713-462-6464 (Select 3 for Technical Support then option 4 for CloudNine Review.)
Email: support@cloudnine.com

CloudNine Client Services 
Direct: 713-462-6464 (Select 3 for Technical Support then option 5 for CloudNine Client Services.)
Email: Clientservices@cloudnine.com

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Discovery Production

This software is easy to use and allows us to upload and download documents as they become ready, saving us both time and money.

Stephanie Plake, Assistant to Attorney at Law Office

Great E-Discovery Company!

We have worked with CloudNine on several cases, and have been quite happy with the service that we have received. Their support staff is responsive, friendly and helpful in assisting me with providing the technical information that my clients need. Their review platform, CloudNine, is robust, easy to use and ideal for a firm like ours where we don’t have to buy and support the software.

Katherine Gonyea, Senior Associate at Dow Golub Remels & Beverly, LLP

Great database for both small and voluminous litigation matters.

User friendly software and great customer service!

Margaret Masters, Paralegal at The Benson Firm LLP

Long-Time User

I have used the software, and their other services, for many years, through several versions, since. I have also used many other tools over the years, and each have their pros and cons. When I need something that can easily be shared with outside counsel, reviewed by multiple people simultaneously, and provide a fast reliable output, with fairly robust searching, this is my go-to product. The key for me is that the web-based platform makes collaboration across different companies/firms simple and efficient without the requirement for large downloads or additional purchases. The platform is intuitive and I would recommend it for any projects where collaboration is necessary.

Brian Carter, Senior Counsel at Tetra Pak Inc.

Reviewed, analyzed and tagged 100,000+ documents as part of class action law suit.

Overall great experience. Software is very user-friendly. Search filters were very helpful. Customer service was always quick to diagnose and solve any issues I ran into or answer any questions I had. I would definitely use this product and CloudNine in the future.

Trey Odom, Associate Attorney at Eller Tonnsen Bach, LLC

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CloudNine empowers legal, information technology, and business professionals with eDiscovery automation software and professional services that simplify litigation, investigations, and audits for law firms and corporations.

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