Working with CloudNine Explore and PST Attachments
#Did You Know: Yes, users really DO attach PSTs to emails! When examining your early case data, you need complete content visibility including the multiple layers of PST and OST attachments within email containers.
Older processing engines have trouble extracting certain archive containers especially when those containers have PSTs and OSTs attached to emails. In these cases, the processing may skip over the attached email container or record it as an error.
CloudNine Explore fully expands the data container, without creating duplicate files to process its contents in full, including multi-layered PST and OST files.
A custodian creates a PST file containing several dozen messages about a particular topic and emails it to a co-worker.
Earlier processing engines could process the email sent to the co-worker but could not expand the attached PST to process its contents without requiring a separate and manual process.
Visual example of a PST file in a Zip file, with a PST attachment:
Explore uses the newest extraction technologies to fully expand the attached PST and collect the metadata and emails contained within. The manual processes are not necessary, and the data is fully expanded and available for searching and review.
Example display of extracted email and metadata within Explore:
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Great E-Discovery Company!
We have worked with CloudNine on several cases, and have been quite happy with the service that we have received. Their support staff is responsive, friendly and helpful in assisting me with providing the technical information that my clients need. Their review platform, CloudNine, is robust, easy to use and ideal for a firm like ours where we don’t have to buy and support the software.
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Reviewed, analyzed and tagged 100,000+ documents as part of class action law suit.
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I contacted CloudNine with a last-minute request for help with the hands-on portion of an e-discovery class I taught at the law school with Donna Chesteen. The staff at CloudNine were amazing. They set up a custom data set for the students to search against, and spent time teaching Donna and me the basics of their system, and had us up and running in less than a day. The students were able to quickly learn the search tools and produce meaningful results for purposes of the class with minimal effort. We also demoed other cloud-based software for the class, but the students clearly preferred the CloudNine system. Cloud Nine is straightforward enough to figure out on your own, but powerful enough to handle the most complicated searches. Having seen it in action in the classroom, I am making the switch to CloudNine in my private practice.
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