Working with CloudNine Explore and PST Attachments
#Did You Know: Yes, users really DO attach PSTs to emails! When examining your early case data, you need complete content visibility including the multiple layers of PST and OST attachments within email containers.
Older processing engines have trouble extracting certain archive containers especially when those containers have PSTs and OSTs attached to emails. In these cases, the processing may skip over the attached email container or record it as an error.
CloudNine Explore fully expands the data container, without creating duplicate files to process its contents in full, including multi-layered PST and OST files.
A custodian creates a PST file containing several dozen messages about a particular topic and emails it to a co-worker.
Earlier processing engines could process the email sent to the co-worker but could not expand the attached PST to process its contents without requiring a separate and manual process.
Visual example of a PST file in a Zip file, with a PST attachment:
Explore uses the newest extraction technologies to fully expand the attached PST and collect the metadata and emails contained within. The manual processes are not necessary, and the data is fully expanded and available for searching and review.
Example display of extracted email and metadata within Explore:
Have the assurance of a thorough early case assessment to find hidden or multi-layered files with CloudNine Explore.
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