Federal, state and local agencies manage some of the most sensitive information in the public sector, and they have to respond to litigation, investigations, subpoenas, FOIA and public records requests, regulatory matters and internal inquiries while keeping that data under strict control.
The question isn’t only whether you can review documents. It’s where your data can be processed, who can access it, how you protect it, how fast you can respond, and how you keep the process defensible from collection through production.
CloudNine Review gives agencies on-premise, private-cloud and SaaS deployment, so you choose the environment that fits your security, infrastructure and operational requirements.
Federal: on-premise and controlled deployment · State and local: secure SaaS, on-premise or both
Government eDiscovery and Investigations Are Different
Agencies don’t operate like corporations or law firms. They have public accountability, records obligations, security and procurement requirements, budget constraints, and sensitive information that can’t simply be moved into an outside environment. And government data keeps growing. Today’s investigations and information requests can involve:
- Microsoft 365 and Outlook
- Teams
- SharePoint
- OneDrive
- Slack and other collaboration platforms
- Mobile devices
- Text messages
- Documents and spreadsheets
- Databases
- File shares
- Forensic data
- Other modern communication sources
CloudNine helps agencies move from disconnected data sources to a controlled, repeatable eDiscovery and investigation workflow.
One Platform. Multiple Government Missions.
Collecting, processing, reviewing, redacting and producing records shouldn’t require a collection of disconnected systems.
Collect → Process → Analyze → Review → Investigate → Redact → Produce
eDiscovery
Manage electronically stored information for litigation, subpoenas and legal proceedings.
FOIA and Public Records
Process, search, review, organize, redact and produce potentially responsive records.
Internal Investigations
Analyze communications and evidence in employee, misconduct, fraud, compliance or administrative investigations.
Regulatory and Oversight Matters
Manage data for inquiries, audits, investigations and other oversight activities.
Sensitive Data Investigations
Work with controlled datasets while keeping appropriate access and data-management procedures.
Keep Sensitive Government Data Under Government Control
On-premise eDiscovery for federal agencies. For many federal agencies, moving sensitive investigative or legal data into an external environment isn’t appropriate for every matter. CloudNine Review On-Premise lets an agency run its eDiscovery review environment inside its own infrastructure or another controlled environment, with more control over:
- Where data is stored
- Where data is processed
- Who has access
- How infrastructure is managed
- How information moves through the workflow
- How sensitive matters are isolated
- How the environment meets internal security requirements
Instead of sending sensitive government information outside the agency to perform discovery or review, your agency can keep the work in a controlled environment it manages.
Your data. Your infrastructure. Your controls. Your eDiscovery.
SaaS or On-Premise for State and Local Government
State and local organizations have different requirements, resources and security policies. Some prefer the convenience of a secure SaaS platform. Others need on-premise or controlled deployment for certain investigations, sensitive matters or data-management rules. CloudNine supports both.
Secure SaaS
Cloud-based access for processing, searching, reviewing, redacting and producing information, without running your own eDiscovery infrastructure.
On-Premise
For matters where the agency needs more control over infrastructure and data.
A Hybrid Strategy
Use SaaS for routine public records requests and keep an on-premise environment for highly sensitive investigations or litigation.
Match the deployment to the data, the matter and the agency’s requirements.
Respond to FOIA and Public Records Requests With a More Defensible Workflow
Public records and FOIA requests put real demands on agency staff, and the hard part usually isn’t just finding documents. Manual approaches break down as request volumes grow. CloudNine gives agencies one central environment to process, search, review, organize, redact and produce records.
What a request can require
- Identify potentially responsive records
- Search across large datasets
- Process email and modern communications
- Review documents for responsiveness
- Identify sensitive information
- Apply appropriate redactions
- Track review decisions
- Prepare responsive records for production
- Keep the workflow consistent and defensible
Where responsive records live now
- Microsoft Teams, SharePoint and OneDrive
- Slack
- Text messages and mobile devices
- Spreadsheets, PDFs and office documents
- Images and attachments
- Other electronic communications
CloudNine brings those sources into one review workflow, so agencies work from the information they need rather than the application it happens to sit in.
Find the records. Review them efficiently. Protect what shouldn’t be disclosed. Produce what’s responsive.
Government Investigations Require More Than Document Review
Investigations often begin with a question, and the answer may be buried across thousands or millions of records. Investigators need to understand:
- Who communicated with whom?
- When did communications occur?
- What documents were exchanged?
- What happened before and after a particular event?
- Are there related communications across platforms?
- What supports or contradicts an allegation?
Review evidence in context
A single email or chat message rarely tells the whole story. Conversations move between email, Teams, Slack, text messages, documents and other channels. CloudNine helps investigators search, filter, analyze, review, tag, redact and produce while keeping each message with its conversation, attachments, participants and timeline.
Turn large volumes of government data into information investigators can actually use.
Process First. Review What Matters.
Large government datasets quickly become expensive and hard to manage, and sending everything straight to review isn’t the most efficient approach. CloudNine Review has processing built in to prepare and reduce datasets before review:
- Data ingestion
- File conversion
- Deduplication
- Filtering
- Metadata processing
- Imaging
- OCR
- Organization
- Production preparation
The more unnecessary or duplicate information you remove before review, the less investigators and legal teams have to examine by hand. For agencies on constrained budgets, that matters.
Process smarter. Review less unnecessary data. Focus investigators on what matters.
Security and Data Control From Collection Through Production
Security isn’t only about where a review platform is hosted. Agencies need to consider the whole information lifecycle:
- Where was the information collected?
- Where was it processed?
- Where is it stored?
- Who can access it?
- How is it transferred?
- How is it reviewed?
- How are redactions applied?
- How is the final production created?
CloudNine’s platform and deployment options let agencies build the workflow around their own security and operational requirements: on-premise for highly sensitive matters, SaaS for appropriate state and local workflows.
Security should cover the entire eDiscovery lifecycle, not just the review stage.
CloudNine is ISO 27001 certified and SOC 2 Type II compliant · Security at CloudNine
Federal, State and Local Government Have Different Requirements
“Government” isn’t one market. The right technology model depends on the agency, the data and the mission.
On-premise and controlled
Federal Agencies
Particularly stringent requirements around sensitive information, infrastructure and data control. Manage processing, review, investigations, redactions and productions in a controlled environment.
SaaS, on-premise or hybrid
State Agencies
Balance security with accessibility, budget, staffing and efficiency, and choose the model that fits each matter.
Secure SaaS or on-premise
Local Governments
Cities, counties and municipalities can handle public records and investigations with limited staff, without building a full eDiscovery infrastructure.
Processing, review and services
Government Service Organizations
Support multiple agencies, departments or programs with one repeatable eDiscovery workflow.
Build a Repeatable Government eDiscovery Process
Agencies see the same kinds of requests and investigations again and again. Without a standard technology and workflow, each one becomes a new manual project that depends on whoever happens to handle it.
Collect → Process → Search → Analyze → Review → Redact → Produce
A repeatable approach helps agencies:
- Establish consistent workflows
- Reduce manual processing
- Improve review efficiency
- Centralize information
- Keep redaction consistent
- Improve collaboration
- Train staff on a common platform
- Build institutional knowledge
Turn recurring information requests into a repeatable operation.
Built for Government Budgets
Agencies have to show responsible stewardship of public resources, and relying on outside processing, hosting, review and service providers for every matter gets expensive. With the right technology, an agency can bring more of the work into its own environment: Agency → CloudNine, rather than automatically Agency → Outside Vendor → eDiscovery Platform. The goal isn’t to eliminate outside help. It’s to decide when you need it and how much.
Process Data Internally
Prepare information with the processing built into CloudNine Review.
Reduce Data Before Review
Filter and deduplicate before information reaches reviewers.
Use SaaS When Appropriate
Skip unnecessary infrastructure for matters a secure SaaS environment can handle.
Use On-Premise When Required
Keep more control over infrastructure and data for sensitive matters.
The right capabilities, without unnecessary operational overhead.
Professional Expertise When Your Agency Needs It
CloudNine Services adds expertise and capacity when your agency needs help, so you can do more internally and still have backup for complex matters.
- Processing
- Review
- Production
- Project management
- Investigation support
- Other eDiscovery requirements
One provider. One ecosystem. Multiple deployment options.
What to Look for in Government eDiscovery Software
For a government organization, the review interface is only one consideration.
- Can we control where our data lives? Know the deployment options and how they fit agency requirements.
- Can we keep sensitive matters inside our environment? Is on-premise or controlled deployment available when required?
- Can we use SaaS for appropriate matters? Secure SaaS adds flexibility where agency-managed infrastructure isn’t needed.
- Does it support FOIA and public records? Look for search, review, redaction, organization and production.
- Can it handle modern government data? Microsoft 365, Teams, Slack, mobile data, email and documents.
- Can we process data before review? Early data reduction is critical for large government datasets.
- Can we use it for investigations? It should do more than document review.
- Is the workflow end to end? Collection, processing, analysis, review, redaction and production should work together.
- Can we do more internally? Can it reduce dependence on outside vendors?
- What happens when we need help? Are professional services and specialized expertise available?
Government eDiscovery FAQs
Government eDiscovery is the process of collecting, processing, analyzing, reviewing, redacting and producing electronically stored information for litigation, investigations, FOIA and public records requests, subpoenas, regulatory matters and other government information requirements.
It depends on the agency, data, mission, security requirements and applicable policies. For highly sensitive federal matters where control of the environment is a priority, on-premise or controlled deployment keeps processing and review inside an agency-managed environment.
Yes. State and local agencies may use a secure SaaS environment for appropriate matters, depending on their security, procurement, data-management and operational requirements.
Yes. For example, a state or local organization might use SaaS for routine public records requests and on-premise deployment for more sensitive investigations.
Yes. CloudNine provides one environment for processing, searching, reviewing, redacting, organizing and producing potentially responsive records for FOIA and public records requests.
Yes. CloudNine supports investigation workflows involving email, documents, modern communications, mobile data and other electronically stored information.
Yes. CloudNine supports workflows involving Microsoft 365 data, including Exchange Online, OneDrive, SharePoint and Teams.
Yes. CloudNine supports Slack data and other modern communications as part of its eDiscovery and investigation workflows.
Yes. CloudNine supports mobile and forensic data, including data prepared through forensic collection and processing tools.
Yes. CloudNine lets agencies do more of the eDiscovery workflow internally, with professional services available when they need more expertise or capacity.
Yes. CloudNine’s professional services supplement agency staff for processing, review, production, project management and other eDiscovery requirements.
Yes. CloudNine Review has large-scale processing built in, using the same engine as CloudNine LAW, CloudNine’s long-established processing platform. Agencies can process, filter, organize, convert and prepare information for review.
Yes. The same capabilities support litigation, FOIA and public records requests, investigations, subpoenas, regulatory matters and other information-review workflows.
SECURE THE DATA. CONTROL THE PROCESS. SERVE THE PUBLIC.
Agencies shouldn’t have to choose between security, efficiency and modern eDiscovery. Federal agencies can keep more control with on-premise and controlled deployment. State and local agencies can choose secure SaaS, on-premise or both. And every agency gets the technology and expertise for FOIA, public records, litigation, investigations, subpoenas and regulatory matters.
Your data. Your environment. Your mission.
Get a Consultation & Quote Request a Demo
Explore CloudNine Review On-Premise → · Explore CloudNine Review SaaS →