Webcasts

When Chipman Glasser’s legacy eDiscovery platform was set to be discontinued, the firm faced an important decision: find a modernized and cost-effective eDiscovery solution. This prompted them to seek a cloud-based solution that can handle data of all types as well as migrate their current active cases. In a recent webinar, Grace Sheldon (Legal and Admin Assistant at Chipman Glasser) joined Rick Clark (VP at CloudNine) to share insights from the firm’s transition to CloudNine Review.

Migrating 15-16 active cases at once was no small feat, especially with data exported in mixed formats that required adjustments before importing into CloudNine. Early setup challenges, such as limited initial access to the Discovery Portal, were swiftly addressed with hands-on support from CloudNine’s expert services team. Despite these hurdles, the firm quickly realized the advantages of CloudNine’s platform, including seamless remote access, faster search and tagging capabilities, and a more intuitive upload process.

The key takeaway from Chipman Glasser’s experience? Preparation is crucial, but having a responsive and knowledgeable support team makes all the difference. CloudNine’s ease of use, cost-effectiveness, and dedicated customer service helped the firm transition smoothly, modernizing their eDiscovery workflow for greater efficiency and accessibility.