eDiscovery Daily Blog

According to Gartner, Cloud eDiscovery Solutions Gaining Momentum: eDiscovery Trends

According to a new guide by Gartner designed to help General Counsel and IT leaders at organizations evaluate and select eDiscovery solutions for investigative and legal matters, cloud-based eDiscovery solutions are gaining momentum in the market.

Written by Gartner’s industry analyst Jie Zhang, Market Guide for E-Discovery Solutions (available for purchase here) identifies several key findings, including the observation that Software-as-a-Service (SaaS) solutions are gaining momentum, interest in Microsoft’s eDiscovery capabilities continues to build and (not surprisingly) the eDiscovery service market continues to see high merger and acquisition activities.  Ease of use and more competitive and straightforward pricing structures are cited as reasons for the emergence of SaaS solutions in the eDiscovery market.

The Table of Contents for the 24 page guide is as follows:

  • Market Definition
    • Technology
    • Services
  • Market Direction
    • Three Types of Solution Providers
    • Pricing
    • Market Adoption and Growth
  • Market Analysis
    • SaaS Solutions Are Gaining Momentum
    • Building Interest in Microsoft’s E-Discovery Capabilities
    • Searching Across Multiple and Hybrid Data Repositories Becomes More Onerous and Leads to Overinvestment
    • Merger and Acquisition Is Second Nature to the E-Discovery Service Market
    • The Application of Machine-Learning Technology in E-Discovery Beyond the U.S. Market
  • Representative Vendors
    • Representative E-Discovery Solution Providers
  • Market Recommendations
  • Gartner Recommended Reading

According to Rob Robinson’s Complex Discovery site (link here), the report also highlights 50 total providers in the industry (30 software providers, 20 service providers), including CloudNine (shameless plug warning!).  For software providers, deployment model and key technology capabilities or other noteworthy characteristics are identified, for service providers, the report identifies proprietary and/or third party software offered, as well as services offered.  The report concludes with recommendations for general counsel, chief compliance officers, chief information officers (CIOs) and their teams to consider when choosing and implementing eDiscovery solutions, as well as other Gartner recommended reading reports.

The report provides a current list of available software and service providers, with some useful industry observations and recommendations to help organizations in selecting the right provider for them.

So, what do you think?  Are you surprised by any of Gartner’s industry observations?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine. eDiscovery Daily is made available by CloudNine solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Daily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.