eDiscovery Daily Blog

eDiscovery Trends: CGOC Information Governance Benchmark Report

Last month, at the EDRM Mid-Year Meetings, the Information Management Reference Model (IMRM) team within EDRM presented a status report for their project (as all of the project teams do during these meetings).  As a part of that presentation, the team presented findings from the first survey conducted by the Compliance, Governance and Oversight Council (CGOC) in collaboration with the IMRM of legal, records management (RIM) and IT practitioners in Global 1000 companies.  You can request a copy of the report here.

According to the CGOC report, there was an even distribution of respondents between legal, RIM and IT.  Just a few of the very interesting findings include:

    • Ineffective Disposal of Data: 75% of respondents identified the inability to defensibly dispose of data as the greatest challenge, leaving “massive” amounts of legacy data,
  • “People Glue” Compliance Processes: 70% of respondents depend on “liaisons and people glue” to support discovery and regulatory obligations within information management (as opposed to reliable and repeatable systems and processes),
  • Disconnect Between Legal, RIM and IT: There are big gaps between retention schedule development, legal hold communication, and information management.  Some key stats:
    • 77% said their retention schedules were not actionable as is or could only be applied to paper,
    • 75% of schedules included only regulatory record keeping requirements or long-range business information,
    • 66% did not describe legal holds by the records associated with them, and
    • 50% of IT departments never used the retention schedule when disposing of data.
  • Who’s In Charge?: Legal and RIM identified RIM as the organization responsible for “information management and disposal” whereas IT considered themselves responsible for this function.

These are just a handful of findings in this report, which clearly shows that most large organizations still feel that there is still much work to be done to achieve an effective information governance program.  The CGOC (and IMRM) have done a terrific job at compiling a comprehensive and informative report that illustrates the current state of affairs of information management in the corporate world.  Request your copy of the report to learn more!

So, what do you think?  How is your organization managing information governance?  Is it facing similar issues? Please share any comments you might have or if you’d like to know more about a particular topic.