eDiscovery Daily Blog

Working Successfully with eDiscovery and Litigation Support Service Providers: Preparing a Collection & Forensics RFP, Part 2


Yesterday, we talked about the information you should include in a request for proposal for eDiscovery Collection and Forensics services.  Of course, that’s only half the picture.  To determine if a vendor is a good choice, you’ll also need to ask questions about the vendor’s offerings and experience and ask them for information about their operations. 

Of course, you’ll ask for pricing information and if the vendor can meet your schedule requirements.  In addition, here are questions to ask and information to request:

  1. Describe the qualifications, certifications, licensing, training and experience of your eDiscovery professionals.
  2. What collection tools do you use?  Describe the circumstances under which you use each tool.
  3. Describe the information that is tracked on chain of custody records.  Please provide a sample chain of custody form.
  4. Describe your approach to preparing a data collection plan.  What types of people in our organization will you require information/participation from?  What type of information will you need?
  5. Describe the searching/filtering audit history logs you maintain.
  6. Please provide at least three references.  We’re interested in speaking with clients who had requirements similar to ours.
  7. We may need you to provide testimony.  How often have you provided testimony?  Please describe the testimony you’ve provided.  Can we meet and interview the professional who will be doing our work and who may need to provide testimony?

The response to these questions and information requests should give you the information you need to choose a vendor that’s a good fit for your project.

What questions to you ask and what information do you request in an RFP for collection and forensics?  Please share any comments you might have and let us know if you’d like to know more about an eDiscovery topic.