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Webinar – Fall 2016 eDiscovery Business Confidence Survey Results

December 14, 2016


Fall 2016 eDiscovery Business Confidence Survey Results

During this one-hour presentation and discussion led by ACEDS Executive Director Mary Mack, expert panelists will share and discuss the results of ComplexDiscovery’s most recent (Fall 2016) quarterly eDiscovery Business Confidence Survey.

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  • Mary Mack, Executive Director, ACEDS
  • George Socha, Co-Founder of the EDRM, Managing Director, BDO
  • Doug Austin, Vice President of Professional Services at CloudNine, Editor of the eDiscovery Daily Blog
  • Eric Mandel, Founder and Managing Member of Indicium Law, Chair and President of the LTPI
  • Zach Warren, Editor-in-Chief of Legaltech News
  • David Horrigan, E-Discovery Counsel and Legal Content Director, kCura
  • Jennifer Johnson, Vice President, Commonwealth Legal

What is the eDiscovery Business Confidence Survey?

The eDiscovery Business Confidence Survey is a non-scientific quarterly survey designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. The term ‘business’ represents the economic factors that impact the creation, delivery, and consumption of eDiscovery products and services. For more on the survey, click here.


Panelist Biographical Information


Mary Mack

E-discovery pioneer Mary Mack leads the Association of Certified eDiscovery Specialists (ACEDS) leads the Association of Certified eDiscovery Specialists (ACEDS) as the executive director. Mary providesACEDS and its membership more than a decade of strong credibility and sound leadership within the e-discovery community. ACEDS and its membership more than a decade of strong credibility and sound leadership within the e-discovery community.

Mary is known for her skills in relationship and community building as well as for the depth of her e-discovery knowledge. Frequently sought out by media for comment on industry issues, she has spoken at venues including Gartner Symposium, the American Bar Association International Law Committee, the Association of Corporate Counsel Annual Conference, and others. Mary is the author of  A Process of Illumination: The Practical Guide to Electronic Discovery, considered by many to be the first popular book on e-discovery. She is the co-editor of the Thomson Reuters West treatise, eDiscovery for Corporate Counsel.

Prior to joining ACEDS, Mary most recently served in a leadership role for ZyLab, a global provider of e-discovery and intelligent information governance software.  Before that, she was with Fios, Inc. a provider of e-discovery services to Fortune 1000 corporations and major law firms.  Among her professional affiliations, Mary is a member of the Illinois State Bar and the Association of Corporate Counsel. She received her bachelor’s degree from Le Moyne College and her law degree from Northwestern University School of Law.


George Socha

A Managing Director at BDO, George Socha is the co-founder of EDRM and the president and founder of Socha Consulting LLC, an electronic discovery consulting firm. George is an advisor and expert witness who focuses on the full range of electronic discovery activities. His clients include corporations, governmental agencies, legal vertical market software and services providers, investment firms and law firms. Before launching his consulting firm in 2003, George spent 16 years as a litigation attorney in private practice. He received his law degree from Cornell Law School and his undergraduate degree from the University of Wisconsin-Madison.


Doug Austin

Doug Austin is the Vice President of Operations and Professional Services for CloudNine.  At CloudNine, Doug manages professional services consulting projects for CloudNine clients.  Overall, Doug has over 25 years of experience providing legal technology consulting, technical project management and software development services to numerous commercial and government clients.  Doug has managed projects in all phases of the EDRM eDiscovery life cycle.  Doug is also the editor of the CloudNine sponsored e-Discovery Daily blog, which has become a trusted resource for e-Discovery news and analysis and is an EDRM Education partner.  Since its inception in 2010, e-Discovery Daily has published over 1,350-lifetime posts regarding e-Discovery case law, trends and best practices, which has included case law for over 300 unique cases.


Eric Mandel

Eric is the founder and managing member of Indicium Law PLC, a boutique firm focused on navigating clients through the legal, technology, and process issues related to eDiscovery, cyber risk, data privacy and protection, and information governance. As an attorney, legal technologist, and well-recognized industry thought leader, Eric has served on multiple industry policy and standards setting bodies. Currently, Eric is the Chair and President of the LTPI, a trade association representing consumers and providers of legal technology products and services.


Zach Warren

Zach Warren is editor-in-chief of Legaltech News, a national magazine from ALM Media. Based out of Minneapolis, Zach covers topics ranging from e-discovery to cybersecurity to legal department operations.


David Horrigan

David Horrigan is e-discovery counsel and legal content director at kCura.  An attorney, law school guest lecturer, award-winning journalist, and former legal technology industry analyst, David has served as counsel at the Entertainment Software Association, reporter and assistant editor at The National Law Journal, and analyst and counsel at 451 Research.  A frequent legal media contributor, David has been cited in The American Lawyer, American Public Media, Corporate Counsel, The Wall Street Journal CIO Journal, The Washington Examiner, and others, and he serves on the Data Law Board of Advisors at Cardozo Law School and the Editorial Advisory Board of Legaltech News. He holds a juris doctor from the University of Florida, studied international law at Universiteit Leiden in the Netherlands, and is licensed to practice law in the District of Columbia.

Jennifer Johnson

As the Vice President of Commonwealth Legal, a division of Ricoh Canada, Jennifer oversees company strategy, operations, client services and overall business results. She is dedicated to designing and implementing differentiating solutions that deliver exceptional value while forwarding the marketplace at the same time. Jennifer has over 15 years of industry experience and an M.A. in Curriculum Design and Organizational Learning and is committed to evolving the eDiscovery landscape from a people, process and technology standpoint. She brings her passion for education and community together to spearhead our signature Technology in Practice Conference which provides a unique blend of thought leadership and practical strategies to the community each year. Jennifer’s background in consulting and professional services brings deep insight into the business needs of organizations as they strive to enhance their own service capabilities in an evolving marketplace.


The ACEDS Professional Association, part of leading legal education provider BARBRI, is a membership association committed to promoting and verifying eDiscovery skills and competence through training, education, and certification to organizations and individuals. The association’s goal is to help professionals and organizations reduce the costs and risks associated with eDiscovery, and realize the advantages of performing it effectively. ACEDS awards the Certified eDiscovery Specialist (CEDS) credential, which is held by practitioners at Am Law 200 firms, government agencies, including the U.S. Securities and Exchange Commission and U.S. Justice Department, and some of the largest corporations in the world. To learn more about ACEDS professional development and certification offerings, call 844-992-2337, email, or visit


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December 14, 2016
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CloudNine is proud to serve as a presenting sponsor of this ACEDS hosted event.