Comparing Responsibilities
| Day-to-Day Responsibilities | In-house | Co-location | CloudNine |
|---|---|---|---|
| Configure & Manage Customized Cloud-based Hosting Servers, Storage, Security & Network Devices | $ | $ | Y |
| Monitor Your Dedicated Cloud Environment Multiple Ways and Respond 24×7 | $ | Y | Y |
| System Administration & Troubleshooting | $ | $ | Y |
| Patch Your Operating System | $ | $ | Y |
| Managed Cloud Hosting Data Backup | $ | $ | Y |
| Maintain Network Uptime and Provide Guarantee | $ | Y | Y |
| Maintain Hardware Uptime and Provide Hardware Replacement Guarantee | $ | $ | Y |
| Respond to Hosting Application and Database Issues Quickly | $ | $ | Y |
| Respond to Data Center and Network Issues Quickly | $ | Y | Y |
| Provide End User Training and Support | $ | $ | Y |
$= Typically Requires Incremental Cost and Resources | Y = Included in Offering
Comparing Advantages
| Approach Advantages | In-house | Co-location | CloudNine |
|---|---|---|---|
| Comprehensive solution that manages your devices, the cloud hosting network and data center | $ | $ | Y |
| World-class TIA Tier IV certified data center that is highly redundant, scalable and secure | $ | Y | Y |
| Redundant bandwidth sources with triple-homed fiber provided by three carriers | $ | Y | Y |
| Redundant power sources including 2N architecture and multiple UPS, PDUs and Generators | $ | Y | Y |
| Dedicated Support Team available 24×7 supporting you and your infrastructure | $ | $ | Y |
| Dedicated Network Architect and Deployment Team for planning and managing your growth | $ | $ | Y |
| No hidden cloud hosting charges for additional equipment, bandwidth, power or infrastructure requirements | $ | $ | Y |
| Hardware-as-a-service approach meaning no large capital investment for components | $ | $ | Y |
| Management of the entire hardware lifecycle from purchase to implementation to maintenance to retirement | $ | Y | Y |
| Remote access to administer and control your hosted Databases | $ | Y | Y |
| 24×7 on-site remote hands providing expert support when you need it | $ | $ | Y |
| Network Uptime SLA Guarantee for your cloud hosted data | $ | $ | Y |
| Critical Infrastructure SLA Guarantee | $ | Y | Y |
| Hardware Replacement as required | $ | $ | Y |
| Professional Services providing additional expertise for your hosted databases | $ | $ | Y |
$= Typically Requires Incremental Cost and Resources | Y = Included in Offering
CLOUDNINE SOFTWARE FEATURES
- Free Trial
- Cloud-based
- Full Self-Service
- Upload Your Own Data
- Extract Metadata
- Extract/Index Text
- Extract Email Attachments
- Near-Native Rendering (HTML)
- Deduplication
- Early Data Assessment
- Create Load Files
- Customizable Data Views
- Data Filtering and Analytics
- Annotate and Redact (TIFF/PDF)
- User Defined Fields and Ordering
- Group Tagging
- Unicode Support
- Simultaneous Index Field and Full-Text Searching
- Fuzzy, Synonym, and Proximity Searching
- Hit Highlighting on Text, HTML and Image (PDF) Tabs
- Save Function for Both User and Global Search Definitions
- Batch Export of Documents
- Online, Real-time, Custom and Printable Doc Audit Reports
- Free Help and Support
- Add Own Users and Maintain Access Rights
- User-based Security Profiles (Down to Field Level)
- Protected Cloud (Dedicated Servers/Tier IV Data Center)
- Full Portfolio of Professional Services
PARTNERS, LEADING LAW FIRMS AND CORPORATIONS USING CLOUDNINE
INDUSTRY AFFIRMATIONS OF CLOUDNINE
WHAT CLIENTS ARE SAYING ABOUT CLOUDNINE
Discovery Production
This software is easy to use and allows us to upload and download documents as they become ready, saving us both time and money.
Great E-Discovery Company!
We have worked with CloudNine on several cases, and have been quite happy with the service that we have received. Their support staff is responsive, friendly and helpful in assisting me with providing the technical information that my clients need. Their review platform, CloudNine, is robust, easy to use and ideal for a firm like ours where we don’t have to buy and support the software.
Great database for both small and voluminous litigation matters.
User friendly software and great customer service!
Reviewed, analyzed and tagged 100,000+ documents as part of class action law suit.
Overall great experience. Software is very user-friendly. Search filters were very helpful. Customer service was always quick to diagnose and solve any issues I ran into or answer any questions I had. I would definitely use this product and CloudNine in the future.
Amazing People, Great Software
I contacted CloudNine with a last-minute request for help with the hands-on portion of an e-discovery class I taught at the law school with Donna Chesteen. The staff at CloudNine were amazing. They set up a custom data set for the students to search against, and spent time teaching Donna and me the basics of their system, and had us up and running in less than a day. The students were able to quickly learn the search tools and produce meaningful results for purposes of the class with minimal effort. We also demoed other cloud-based software for the class, but the students clearly preferred the CloudNine system. Cloud Nine is straightforward enough to figure out on your own, but powerful enough to handle the most complicated searches. Having seen it in action in the classroom, I am making the switch to CloudNine in my private practice.
CloudNine empowers legal, information technology, and business professionals with eDiscovery automation software and professional services that simplify litigation, investigations, and audits for law firms and corporations.
