CloudNine Review SaaS

eDiscovery without the complexity

At CloudNine, we know you want eDiscovery that’s easy, fast and reliable, so you can feel confident in it.

CloudNine Review gets your case data into one place quickly, where your team can search it, review it and produce it. There’s nothing to install and no servers to maintain.

G2: Easiest to Use & Best Support  ·  US-based support  ·  No per-user fees

CloudNine Review thread view showing text messages, Teams chat and attachments in one conversation

When a Big Case Lands, It's All on You

Maybe this case is bigger than anything you’ve handled. Maybe your platform keeps costing more and still leaves you on your own. Either way, the pressure is yours, and one missed deadline or production mistake can mean sanctions.

The data doesn’t make it easier. Evidence now lives in email, Teams, Slack, text messages, phones and social media, not just documents.

eDiscovery doesn’t have to be this complicated.

You Shouldn't Have to Take Our Word for It

If a platform has let you down before, you’ve earned some skepticism. Here’s our track record instead.

20+ years

helping legal teams get productions out the door

Easiest to Use

and Best Support, as named by G2 in 2024

5,000+

file types processed automatically

Private, protected cloud · SOC 2 data center · ISO certified · Single sign-on · IP restrictions · Security at CloudNine

Built So Even a Small Team Can Handle a Big Case

CloudNine Review is built the way modern discovery works. Here’s how.

Affordable, Predictable Cost

A price that fits your firm, and a bill you can explain to your client. Unlimited users, uploads, processing, exports and databases, with no per-user fees. See pricing options →

White-Glove, US-Based Support

Run it yourself, with our team ready when you need help. When you’d rather hand off the work, our professional services team can take it. Explore services →

Fast to Learn, Easy to Use

Your team can learn it in an hour or less. Upload your data and start reviewing within minutes, with no software to install and no servers to maintain.

All Your Case Data on One Complete Platform

Email, documents, text messages, Slack, Teams, mobile data and social media in one place. Wherever the information lives, your team searches, reviews and produces it from one screen. See how it handles modern data →

Upload. Review. Produce.

One platform, one workflow, from raw data to a finished production.

01

Upload

Drop your data into a private, protected cloud. Automated processing handles OCR, text extraction and language identification, so documents are searchable and reviewable without a technician.

02

Search and Review

Cut the pile down before anyone reads it with deduplication, near-duplicate detection, email threading and inclusive email identification. Then search, filter, tag and organize in an interface your team picks up quickly.

03

Produce

Build productions and privilege logs from ready-made templates that reduce production errors. Export to PDF, TIFF, RSMF or native files, with Bates numbering and redaction, without moving the matter to another system.

CloudNine Review search and tagging view with highlighted search hits and issue tags

First Day With CloudNine

A new customer registered online and in 24 hours:

  • Uploaded 27 GB of PST email
  • Processed 300,000 emails and attachments
  • Culled the set by 61% with deduplication and domain filtering

Review Texts, Chats and Email in Context

Short messages aren’t documents. Turn a text thread or a Slack channel into a stack of static pages and you lose who said what, when, and in reply to whom.

CloudNine Review keeps conversations intact. It shows chats natively, with timestamps, reactions and attachments, next to the email and documents they relate to. Your team can tag a single message and follow a conversation from Slack to email to a phone call on one timeline.

That moves the review from “What does this document say?” to “What happened, and who was involved?”

Sources CloudNine Review handles

  • Mobile apps: SMS/text, WhatsApp, WeChat, Facebook Messenger
  • Collaboration tools: Slack, Microsoft Teams, Google Chat
  • Social media: Facebook, X, Instagram, TikTok
  • Devices and cloud accounts: files, artifacts and activity from phones, computers and cloud services
  • Email and files: Outlook, Gmail, documents, spreadsheets, presentations, images, audio and video

Pricing You Can Explain to Your Client

Pick the model that fits how your firm takes on matters, and we’ll quote it for your matter.

Pay-Per-Use

Usage-based pricing with no monthly commitment. A good fit for firms that handle discovery matter by matter.

Volume-Based Subscription

Save with a six-month commitment. Choose Pro, Plus or Premium to match your workload.

Included with every plan

Unlimited
uploads and processing

Unlimited
exports

Unlimited
databases

Unlimited
users, with no per-user fees

Do It Yourself, or Let Us Do It

CloudNine Review is built for self-service. Some matters need more: a collection, a forensic image, a rush review, a project manager who’s done it hundreds of times.

CloudNine’s IT, project management and legal professionals can take on as much of the work as you want, on the same platform your team already uses.

The platform is there when you want to do it yourself. The people are there when you want us to do it for you.

  • Discovery consulting
  • Computer forensics
  • Data collections
  • Managed eDiscovery
  • Managed review
  • Technology-assisted review
  • Litigation support
  • Project management

Built for Smaller Teams. Ready for Any Matter.

Small and Mid-Size Law Firms

No IT department, no lit-support team, and a case that just got bigger. CloudNine Review lets a few people run discovery that used to take a vendor. eDiscovery for smaller firms →

Corporate Legal Teams

Handle investigations, subpoenas and litigation in-house without standing up infrastructure.

Government Agencies

Support investigations, audits and public records requests in a controlled cloud environment.

Legal Service Providers

Add a review platform to your services without building one.

Used for: Litigation · Internal investigations · FOIA and public records · Audits · Subpoenas · Regulatory matters · Employment matters

SaaS or On-Premise? Same Review, Your Choice.

CloudNine Review comes in two deployments with the same review experience. Choose the one that fits the matter, the client and your infrastructure.

You’re here

CloudNine Review SaaS

  • Best when you want: Speed and simplicity
  • Where it runs: CloudNine’s private, protected cloud
  • Setup: Sign in and start uploading
  • Who manages it: CloudNine
  • Pricing: Pay-per-use or volume subscription
  • Typical fit: Firms and teams that don’t want to, or don’t have the resources to, manage their own hardware infrastructure, matter-by-matter work

CloudNine Review On-Premise

  • Best when you want: Control over the environment
  • Where it runs: Your data center, a private cloud (AWS, Azure) or behind your firewall
  • Setup: Installed in your environment
  • Who manages it: Your team, with CloudNine support
  • Pricing: No CloudNine hosting fees
  • Typical fit: Agencies, regulated organizations, LSPs, high-volume or recurring work

Explore CloudNine Review On-Premise →

Many organizations use both: SaaS when speed matters most, On-Premise when a client or matter requires a controlled environment.

What Clients Are Saying About CloudNine

Great E-Discovery Company!

“Responsive, helpful support. The platform is robust and easy to use, and a great fit for firms that don’t want to buy and support their own software.”

Katherine Gonyea, Senior Associate, Dow Golub Remels & Beverly, LLP

Reviewed 100,000+ documents in a class action

“We reviewed, analyzed and tagged over 100,000 documents. The search filters were a huge help, and support was quick whenever we had a question.”

Trey Odom, Associate Attorney, Eller Tonnsen Bach, LLC

Great database for small and voluminous matters

“User-friendly software that works for small and large litigation matters, backed by good customer service.”

Margaret Masters, Paralegal, The Benson Firm LLP

Discovery Production

“Easy to use. It allows us to upload and download documents as they become ready, saving us both time and money.”

Stephanie Plake, Assistant to Attorney at Law Office

Great Software and Customer Support

“When another vendor’s access fell through, CloudNine provided 20 seats for my law students.”

Donna Chesteen, Attorney, The Tech Law Firm, PLLC

Great value product.

“Offers the major features we were looking for, at a fraction of the pricing of other competitors.”

Verified G2 reviewer

Excellent tool with outstanding support

“Takes the best of the market-leading review solution and leaves out all of the fiddly bits. Upload and processing is automatic, and the pricing structure is the best I’ve seen.”

Verified G2 reviewer

Scroll for more reviews →

CloudNine Review SaaS FAQs

A cloud eDiscovery platform for uploading, processing, searching, reviewing and producing electronically stored information. CloudNine hosts and manages it, so there’s nothing to install.

You can choose pay-per-use with no monthly commitment, or a volume-based subscription (Pro, Plus or Premium) with a six-month commitment. Both include unlimited users, uploads, processing, exports and databases, with no per-user fees. Request a consultation for a quote on your matter.

You can start reviewing within minutes of uploading data, and most teams learn the platform in an hour or less.

No. CloudNine Review is built for self-service. If you’d like help, CloudNine’s US-based support and professional services teams are available.

Yes. CloudNine Review shows chats natively, with timestamps, reactions and attachments, alongside email and documents, so conversations keep their context.

PDF, TIFF, RSMF and native files, with production templates, privilege logs, Bates numbering and redaction.

Your data lives in a private, protected cloud in a SOC 2 data center, with ISO certification, single sign-on and IP restrictions.

No. Teams also use it for internal and regulatory investigations, subpoenas, audits, FOIA and public records requests, and employment matters.

Neither is better for everyone. SaaS suits teams that want speed and no infrastructure to manage. On-Premise suits organizations that need the platform inside their own environment. Both have the same review experience.

Yes. CloudNine’s professional services cover collection, forensics, processing, managed review and project management.

FINISH THE CASE WITH CONFIDENCE

Avoid a missed deadline, a production mistake, or a bill that eats your profit. See how a small team can handle a big case with CloudNine Review, and know you can do it again.

Get a Consultation & Quote Request a Demo

Need it in your own environment? Explore CloudNine Review On-Premise →