Outsourcing

Defendant Ordered to Retain Outside Vendor, Monetary Sanction Awarded – eDiscovery Case Law

In Carrillo v. Schneider Logistics, Inc. (C.D. Cal. Oct. 5, 2012), California Magistrate Judge David Bristow ordered the defendant to “retain, at its expense, an outside vendor, to be jointly selected by the parties, to collect electronically stored information and email correspondence”.  The defendant was ordered to produce all surveillance videotapes responsive to plaintiffs’ discovery requests and monetary sanctions were awarded for plaintiff’s attorney fees and costs incurred as a result of the defendant’s discovery violations.

Sequence of Events of Defendant’s Discovery Failures

In this class action wage and hour case against the defendants (a Wal-Mart provider), the plaintiffs filed a Motion to Compel responses to the first set of requests for production of documents.  Here’s a sequence of events that led to the filing of the motion (all dates in 2012):

  • On February 1, plaintiffs propounded their First Set of Requests for Production of Documents to the defendant;
  • The defendant provided its initial responses on March 12 and supplemental responses on April 4;
  • The plaintiffs, believing that the defendant’s document production was incomplete, began a series of meet and confers with the defendant, and expressed concern that the defendant had not produced all responsive non-privileged documents;
  • On May 31, the plaintiffs filed a Motion to Compel regarding the defendant’s failure to produce documents relating to Wal-Mart and their alleged failure to conduct a proper search and produce responsive documents;
  • After the Court ordered the parties to further meet and confer, the parties resolved their dispute and submitted a proposed order, which resulted in the Court ordering the defendant to supplement its responses to the requests for production of documents and produce responsive documents, including those relating to Wal-Mart. The defendant was also ordered to produce a custodian of records and person most knowledgeable regarding Schneider’s document retention policies;
  • Following the Court’s Order, the defendant produced an additional 23,000 documents, many of which related to categories of documents the defendant previously claimed did not exist;
  • The defendant also designated two employees to address the defendant’s retention policies and its efforts to search for responsive documents. When these witnesses appeared for their depositions, however, they were unable to answer many basic questions regarding the defendant’s document retention policies and the defendant’s search for responsive documents;
  • On July 10, the plaintiffs deposed an area manager for the defendant who testified that she had deleted various emails, including reports, continued to delete documents up to the date of her deposition, and that she had never received an instruction advising her not to delete such emails;

This led the plaintiffs to file their Motion to Compel on August 23, as they identified a “substantial number of emails and surveillance videotapes which had not been produced”.

Judge Bristow’s Ruling

Noting that the “record reflects – at best – a haphazard search for records”, Judge Bristow stated that the defendant had “disregarded its obligation to conduct a reasonably diligent search for responsive documents, including, as explained below, electronically stored information.”  Noting that at least 20 employees of the defendant regularly used “@wal-mart.com” email accounts for conducting business, the judge also noted that the defendant had still not produced any emails from those accounts and discounted the defendant’s contention that it had “no control” over those documents since the defendant’s employees used the Wal-Mart email address as their primary work email account.  The judge also ruled that the defendant had withheld surveillance videotapes and that it had not taken adequate steps to preserve documents.

As a result, the defendant was ordered to retain an outside vendor to collect ESI and email correspondence within 45 days and produce all responsive videotapes within 10 days.  The plaintiff was given 11 days to file a brief detailing their claim for attorneys’ fees and costs, with the defendant having two weeks to respond regarding the reasonableness of the stated costs.  Judge Bristow did deny the plaintiff’s request for other sanctions without prejudice as “premature”.

So, what do you think?  Have you seen other cases where parties were ordered to retain an outside vendor?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Daily is Two Years Old Today!

 

It’s hard to believe that it has been two years ago today since we launched the eDiscoveryDaily blog.  Now that we’ve hit the “terrible twos”, is the blog going to start going off on rants about various eDiscovery topics, like Will McAvoy in The Newsroom?   Maybe.  Or maybe not.  Wouldn’t that be fun!

As we noted when recently acknowledging our 500th post, we have seen traffic on our site (from our first three months of existence to our most recent three months) grow an amazing 442%!  Our subscriber base has nearly doubled in the last year alone!  We now have nearly seven times the visitors to the site as we did when we first started.  We continue to appreciate the interest you’ve shown in the topics and will do our best to continue to provide interesting and useful eDiscovery news and analysis.  That’s what this blog is all about.  And, in each post, we like to ask for you to “please share any comments you might have or if you’d like to know more about a particular topic”, so we encourage you to do so to make this blog even more useful.

We also want to thank the blogs and publications that have linked to our posts and raised our public awareness, including Pinhawk, The Electronic Discovery Reading Room, Unfiltered Orange, Litigation Support Blog.com, Litigation Support Technology & News, Ride the Lightning, InfoGovernance Engagement Area, Learn About E-Discovery, Alltop, Law.com, Justia Blawg Search, Atkinson-Baker (depo.com), ABA Journal, Complex Discovery, Next Generation eDiscovery Law & Tech Blog and any other publication that has picked up at least one of our posts for reference (sorry if I missed any!).  We really appreciate it!

We like to take a look back every six months at some of the important stories and topics during that time.  So, here are some posts over the last six months you may have missed.  Enjoy!

We talked about best practices for issuing litigation holds and how issuing the litigation hold is just the beginning.

By the way, did you know that if you deleted a photo on Facebook three years ago, it may still be online?

We discussed states (Delaware, Pennsylvania and Florida) that have implemented new rules for eDiscovery in the past few months.

We talked about how to achieve success as a non-attorney in a law firm, providing quality eDiscovery services to your internal “clients” and how to be an eDiscovery consultant, and not just an order taker, for your clients.

We warned you that stop words can stop your searches from being effective, talked about how important it is to test your searches before the meet and confer and discussed the importance of the first 7 to 10 days once litigation hits in addressing eDiscovery issues.

We told you that, sometimes, you may need to collect from custodians that aren’t there, differentiated between quality assurance and quality control and discussed the importance of making sure that file counts add up to what was collected (with an example, no less).

By the way, did you know the number of pages in a gigabyte can vary widely and the same exact content in different file formats can vary by as much as 16 to 20 times in size?

We provided a book review on Zubulake’s e-Discovery and then interviewed the author, Laura Zubulake, as well.

BTW, eDiscovery Daily has had 150 posts related to eDiscovery Case Law since the blog began.  Fifty of them have been in the last six months.

P.S. – We still haven't missed a business day yet without a post.  Yes, we are crazy.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Milestones: Our 500th Post!

One thing about being a daily blog is that the posts accumulate more quickly.  As a result, I’m happy to announce that today is our 500th post on eDiscoveryDaily!  In less than two years of existence!

When we launched on September 20, 2010, our goal was to be a daily resource for eDiscovery news and analysis and we have done our best to deliver on that goal.  During that time, we have published 144 posts on eDiscovery Case Law and have identified numerous cases related to Spoliation Claims and Sanctions.   We’ve covered every phase of the EDRM life cycle, including:

We’ve discussed key industry trends in Social Media Technology and Cloud Computing.  We’ve published a number of posts on eDiscovery best practices on topics ranging from Project Management to coordinating eDiscovery within Law Firm Departments to Searching and Outsourcing.  And, a lot more.  Every post we have published is still available on the site for your reference.

Comparing our first three months of existence with our most recent three months, we have seen traffic on our site grow an amazing 442%!  Our subscriber base has nearly doubled in the last year alone!

And, we have you to thank for that!  Thanks for making the eDiscoveryDaily blog a regular resource for your eDiscovery news and analysis!  We really appreciate the support!

I also want to extend a special thanks to Jane Gennarelli, who has provided some wonderful best practice post series on a variety of topics, ranging from project management to coordinating review teams to learning how to be a true eDiscovery consultant instead of an order taker.  Her contributions are always well received and appreciated by the readers – and also especially by me, since I get a day off!

We always end each post with a request: “Please share any comments you might have or if you’d like to know more about a particular topic.”  And, we mean it.  We want to cover the topics you want to hear about, so please let us know.

Tomorrow, we’ll be back with a new, original post.  In the meantime, feel free to click on any of the links above and peruse some of our 499 previous posts.  Maybe you missed some?  😉

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Trends: Use of Internet-Based Tools, Predictive Coding, Up in 2012, Says ABA

According to a recently released report from the American Bar Association (ABA), use of Internet-based electronic discovery tools and predictive coding has risen in 2012.  The 2012 ABA Legal Technology Survey Report: Litigation and Courtroom Technology (Volume III) discusses the use of technology related to litigation, ranging from hardware used in the courtroom to technology related to eDiscovery and e-filing. It includes a trend report summarizing this year’s notable results and highlighting changes from previous years.

Statistical Highlights

Here are some of the notable stats from the ABA study:

Use of Internet-based eDiscovery and Litigation Support

  • 44% of attorneys whose firm had handled an eDiscovery case said they had used Internet-based eDiscovery tools (up from 31% in 2011 – a 42% rise in usage);
  • In sole practitioner firms, 33% of attorneys said they had used Internet-based eDiscovery tools whereas nearly 67% of attorneys in large firms (500 or more attorneys) indicated they had used those tools;
  • 35% of attorneys said they had used Internet-based litigation support software (up from 24% in 2011 – a 46% rise in usage).

Use of Desktop-based eDiscovery and Litigation Support

  • Use of Desktop-based eDiscovery rose from 46% to 48% (just a 4% rise in usage) and use of Desktop-based Litigation Support remained the same at 46%.

Use of Predictive Coding Technology

  • 23% of those attorneys said they had used predictive coding technology to process or review ESI (up from 15% in 2011 – a 53% rise in usage);
  • Of the firms that have handled an eDiscovery case, only 5% of sole practitioners and only 6% of firms with less than 10 attorneys indicated they had used predictive coding technology whereas nearly 44% of attorneys in large firms said they used predictive coding.

Outsourcing

  • 44% of attorneys surveyed indicated that they outsourced work to eDiscovery consultants and companies (slightly down from 45% in 2011 – a 2% drop);
  • Outsourcing to computer forensics specialists remained unchanged at 42%, according to the survey;
  • On the other hand, 25% of respondents indicated that they outsource to attorneys in other firms (up from 16% in 2011 – a 56% rise!).  Hmmm…

All percentages rounded.

The 2012 ABA Legal Technology Survey Report is comprised of six volumes, with eDiscovery results discussed in Volume III (link above), which can be purchased from the ABA for $350 (or $300 if you’re an ABA member).  If you’re just interested in the trend report, the cost for that is $55 ($45 for ABA members).

So, what do you think?  Any surprises?  Do those numbers reflect your own usage of the technologies and outsourcing patterns?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Best Practices: Assessing Your Data Before Meet and Confer Shouldn’t Be Expensive

 

So, you’re facing litigation and you need help from an outside provider to “get your ducks in a row” to understand how much data you have, how many documents have hits on key terms and estimate the costs to process, review and produce the data so that you’re in the best position to negotiate appropriate terms at the Rule 26(f) conference (aka, meet and confer).  But, how much does it cost to do all that?  It shouldn’t be expensive.  In fact, it could even be free.

Metadata Inventory

Once you’ve collected data from your custodians, it’s important to understand how much data you have for each custodian and how much data is stored on each media collected.  You should also be able to break the collection down by file type and by date range.  A provider should be able to process the data and provide a metadata inventory of the collected electronically stored information (ESI) that enables the inventory to be queried by:

  • Data source (hard drive, folder, or custodian)
  • Folder names and sizes
  • File names and sizes
  • Volume by file type
  • Date created and last date modified

When this done prior to the Rule 26(f) conference, it enables your legal team to intelligently negotiate at the conference by understanding the potential volume (and therefore potential cost) of including or excluding certain custodians, document types, or date ranges in the discovery order. 

Word Index of the Collection

Want to get a sense of how many documents mention each of the key players in the case?  Or, how many mention the key issues?  After a simple index of the data, a provider should be able to at least provide a consolidated report of all the words (not including stop words, of course), from all sources that includes number of occurrences for each word in the collected ESI (at least for files that contain embedded text).  This initial index won’t catch everything – image-only files and exception (e.g., corrupted or password protected) files won’t be included – but it will enable your legal team to intelligently negotiate at the meet and confer by understanding the potential volume (and therefore potential cost) of including or excluding certain key words in the discovery order.

eDiscovery Budget Worksheet

Loading the metadata inventory into an eDiscovery budget worksheet that includes standard performance data (such as document review production statistics) and projected billing rates and costs can provide a working eDiscovery project budget projection for the case.  This projection can enable your legal team to advise their client of projected costs of the case, negotiate cost sharing or cost burden arguments in the meet and confer, and create a better discovery production strategy.

It shouldn’t be expensive to prepare these items to develop an initial assessment of the case to prepare for the Rule 26(f) conference.  In fact, the company that I work for, CloudNine Discovery, provides these services for free.  But, regardless who you use, it’s important to assess your data before the meet and confer to enable your legal team to understand the potential costs and risks associated with the case and negotiate the best possible approach for your client.

So, what do you think?  What analysis and data assessment do you perform prior to the meet and confer?  Please share any comments you might have or if you’d like to know more about a particular topic.

P.S.: No ducks were harmed in the making of this blog post.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Case Law: Counsel, The Inadvertent Disclosure "Buck" Stops With You

 

Here is yet another case of inadvertently disclosed privileged documents.  In Blythe v. Bell, 2012 NCBC 42, North Carolina Business Superior Court Judge James L. Gale denied a motion for an order compelling the return of privileged documents inadvertently disclosed by the defendants, ruling that privilege had been waived on those documents.

In this case, the defendants produced 3.5 million documents on two hard drives which were ultimately determined to contain approximately 1,700 potentially privileged documents (the documents were to or from the outside counsel’s domain, an easy criteria to identify potentially privileged documents).  The defendants contracted with an outside consultant (Computer Ants) to obtain, process, and search their eMails for responsive documents.  For their part, the plaintiffs questioned whether Computer Ants was sufficiently qualified as an expert in electronic discovery to reasonably justify Defendants’ reliance on it to protect against the production of privileged information.  Prior to establishing Computer Ants, the owner (Thomas Scott) had worked as a truck driver, a Bass Pro Shop Security Manager, a respiratory therapist, and a financial auditor for a retail seller.  He had “never provided any forensic computer services in the context of a lawsuit” nor had ever “been engaged as a computer expert or provided an opinion in any legal proceeding”.  Sounds as if the plaintiffs had a legitimate concern.

Judge Gale used a five-factor balancing test previously used in Morris v. Scenera Research, LLC, which considers: “(1) the reasonableness of the precautions taken to prevent inadvertent disclosure; (2) the number of inadvertent disclosures; (3) the extent of the disclosures; (4) any delay in measures taken to rectify the disclosures; and (5) the overriding interests of justice.”

Judge Gale noted that “One federal district court characterizes the need for advance efforts to protect against waiver as “’paramount.’”  However, the defendant produced “the hard drives prepared by Computer Ants without any review or sampling or other quality assurance effort to assess whether the consultant’s efforts had been successful in eliminating privileged communications. Defendants admit that they relied exclusively on ‘this contractor and this procedure’ to filter out documents potentially subject to the attorney-client privilege.”

Since “the multi-factor balancing test applied by the federal courts on this record is controlled by the first factor”, Judge Gale, while noting that the “court takes no pleasure in finding the waiver of attorney-client privilege”, nonetheless had no choice but to do so based on the first factor alone.

So, what do you think?  How do you evaluate your eDiscovery provider to ensure their qualifications?  What precautions do you take to prevent inadvertent disclosure?  Please share any comments you might have or if you’d like to know more about a particular topic.

Source: JD Supra, via Brooks, Pierce, McLendon, Humphrey & Leonard LLP

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Trends: Review Attorneys, Are You Smarter than a High Schooler?

 

Review attorneys are taking a beating these days.  There’s so much attention being focused on technology assisted review, with the latest study noting the cost-effectiveness of technology assisted review (when compared to manual review) having just been released this month.  There is also the very detailed and well known white paper study written by Maura Grossman and Gordon Cormack (Technology-Assisted Review in E-Discovery can be More Effective and More Efficient that Exhaustive Manual Review) which notes not only the cost-effectiveness of technology assisted review but also that it was actually more accurate.

The latest study, from information scientist William Webber (and discussed in this Law Technology News article by Ralph Losey) seems to indicate that trained reviewers don’t provide any better review accuracy than a pair of high schoolers that he selected with “no legal training, and no prior e-discovery experience, aside from assessing a few dozen documents for a different TREC topic as part of a trial experiment”.  In fact, the two high schoolers did better!  He also notes that “[t]hey worked independently and without supervision or correction, though one would be correct to describe them as careful and motivated.”  His conclusion?

“The conclusion that can be reached, though, is that our assessors were able to achieve reliability (with or without detailed assessment guidelines) that is competitive with that of the professional reviewers — and also competitive with that of a commercial e-discovery vendor.”

Webber also cites two other studies with similar results and notes “All of this raises the question that is posed in the subject of this post: if (some) high school students are as reliable as (some) legally-trained, professional e-discovery reviewers, then is legal training a practical (as opposed to legal) requirement for reliable first-pass review for responsiveness? Or are care and general reading skills the more important factors?”

I have a couple of observations about the study.  Keep in mind, I’m not an attorney (and don’t play one on TV), but I have worked with review teams on several projects and have observed the review process and how it has been conducted in a real world setting, so I do have some real-world basis for my thoughts:

  • Two high schoolers is not a significant sample size: I’ve worked on several projects where some reviewers are really productive and others are highly unproductive to the point of being useless.  It’s difficult to determine a valid conclusion on the basis of two non-legal reviewers in his study and four non-legal reviewers in one of the studies that Webber cites.
  • Review is typically an iterative process: In my experience, most legal reviews that I’ve seen start with detailed instructions and training provided to the reviewers, followed up with regular (daily, if not more frequent) changes to instructions to reflect information gathered during the review process.  Instructions are refined as the review commences and more information is learned about the document collection.  Since Webber noted that “[t]hey worked independently and without supervision or correction”, it doesn’t appear that his review test was conducted in this manner.  This makes it less of a real world scenario, in my opinion.

I also think some reviews especially benefit from a first pass review with legal trained reviewers (for example, a reviewer who understands intellectual property laws is going to understand potential IP issues better than someone who hasn’t had the training in IP law).  Nonetheless, these studies are bound to “fan the flames” of debate regarding the effectiveness of manual attorney review (even more than they already are).

So, what do you think?  Do you think his study is valid?  Or do you have other concerns about the conclusions he has drawn?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Trends: eDiscovery Work is Growing in Law Firms and Corporations

 

There was an article in Law Technology News last Friday (Survey Shows Surge in E-Discovery Work at Law Firms and Corporations, written by Monica Bay) that discussed the findings of a survey released by The Cowen Group, indicating that eDiscovery work in law firms and corporations is growing considerably.  Eighty-eight law firm and corporate law department professionals responded to the survey.

Some of the key findings:

  • 70 percent of law firm respondents reported an increase in workload for their litigation support and eDiscovery departments (compared to 42 percent in the second quarter of 2009);
  • 77 percent of corporate law department respondents reported an increase in workload for their litigation support and eDiscovery departments;
  • 60 percent of respondents anticipate increasing their internal capabilities for eDiscovery;
  • 55 percent of corporate and 62 percent of firm respondents said they "anticipate outsourcing a significant amount of eDiscovery to third-party providers” (some organizations expect to both increase internal capabilities and outsource);
  • 50 percent of the firms believe they will increase technology speeding in the next three months (compared to 31 percent of firms in 2010);
  • 43 percent of firms plan to add people to their litigation support and eDiscovery staff in the next 3 months, compared to 32 percent in 2011;
  • Noting that “corporate legal departments are under increasing pressure to ‘do more with less in-house to keep external costs down’”, only 12 percent of corporate respondents anticipate increasing headcount and 30 percent will increase their technology spend in the next six months;
  • In the past year, 49 percent of law firms and 23 percent of corporations have used Technology Assisted Review/ Predictive Coding technology through a third party service provider – an additional 38 percent have considered using it;
  • As for TAR/Predictive Coding inhouse, 30 percent of firms have an inhouse tool, and an additional 35 percent are considering making the investment.

As managing partner David Cowen notes, “Cases such as Da Silva Moore, Kleen, and Global Aerospace, which have hit our collective consciousness in the past three months, affect the investments in technology that both law firms and corporations are making.”  He concludes the Executive Summary of the report with this advice: “Educate yourself on the latest evolving industry trends, invest in relationships, and be an active participant in helping your executives, your department, and your clients ‘do more with less’.”

So, what do you think?  Do any of those numbers and trends surprise you?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Best Practices: Judge Facciola Discusses Competency and Ethics

 

The American Bar Association (ABA) Model Rules of Professional Conduct (Model Rules) require that an attorney possess and demonstrate a certain requisite level of knowledge in order to be considered competent to handle a given matter.  Specifically, Model Rule 1.1 states that, "[a] lawyer shall provide competent representation to a client. Competent representation requires the legal knowledge, skill, thoroughness, and preparation reasonably necessary for the representation."

As noted in Law Technology News, eDiscovery vendor iConect hosted a free webinar last week entitled "Duty of Competency and E-Discovery", in which Joshua Gilliland, author of Bow Tie Law's Blog and founder of legal iPad app developer Majority Opinion, discussed ethics and eDiscovery with Magistrate Judge John M. Facciola of the United States District Court for the District of Columbia.  The “sheriff” speaks!

The LTN article notes that, according to Judge Facciola, the requirement for competency now requires "a fundamental understanding of the way information is produced." This entails: 1) some understanding of the information systems you and your client are relying upon; 2) knowing your own limitations; and 3) if you don't understand, have someone at your side, i.e. an expert, who does, he declared.

With regard to ethics and eDiscovery, Judge Facciola gave an example of what might occur in a 26(f) meet and confer, which he called "the linchpin" of the 2006 amendments to the Federal Rules of Civil Procedure. Two lawyers are meeting in discovery in a case involving pharmaceuticals. One lawyer knows that the drug Pharmadine is spelled with an "e" not an "a" but doesn't correct the opposing party even though he knows it will disrupt his opponent's search, prolonging the discovery period by six months. Labeling this the difference between a material fact and not speaking to correct a mistake, Facciola says there's "no ethical rule" for this, but, ultimately that lawyer is going to have to go before a judge and account for those extra six months. Model rules regulate a profession's ethics, they don't influence a judge's decision. "Ethics rules are not a safe harbor," Facciola warned.

For more observations from Judge Facciola topics such as cooperation, preservation and search methodology, click on this link to access the article from Law Technology News.  And, for more on the subject of competency and ethics as it relates to eDiscovery, check out this post and this post from our archives.

So, what do you think?  Are you addressing ethics and competency requirements in your firm as it relates to eDiscovery?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Trends: Costs, Outside Counsel and Vendor Performance Chief Among GC Concerns

 

A survey was recently conducted by eDiscovery Solutions Group (eDSG) that of Global 250 General Counsel on various aspects of eDiscovery processes and concerns regarding eDiscovery.  The results were summed up in a post in the blog, The eDiscovery Paradigm Shift, written by Charles Skamser.  With a little over half (127 out of 250 organizations or 51%) responding, the post noted some interesting findings with regard to how organizations handle various eDiscovery tasks and their concerns regarding the process overall.

eDiscovery Services

According to the survey, organizations are (not surprisingly) still highly dependent on outside counsel for eDiscovery services, with over half of the organizations (51%) relying on them for eDiscovery collections and Early Case Assessment (ECA) services and 43% relying on them for document review services.  Organizations rely on third party forensics groups 35% of the time for eDiscovery collections and rely on Legal Process Outsource (LPO) providers 29% of the time for ECA services and 43% of the time for document review services.  Organizations handle ECA internally 20% of the time and handle collection and review 13% of the time each.

The author notes surprise that 51% of the respondents identified outside counsel for their ECA and wondered if there was confusion by respondents about the term “LPO” and whether it applied to litigation service providers.  It’s also possible that the term “ECA” might have been confusing as well – to many in the legal profession it means estimating risk (in terms of time and cost to proceed with the case instead of settling) and not analysis of the data.

Frustrations and Pet Peeves

eDSG also asked the respondents about their top frustrations and top pet peeves over the past 12 months (respondents could select more than one in each category).  Top frustrations were “Cost of eDiscovery not declining as rapidly as expected” (95%) and “Increase in the Amount of ESI” (90%).  Also notable are the respondents that are frustrated with “Dealing with eDiscovery Software Vendors” (80%) and “Outside Counsel Not Providing Adequate Support for eDiscovery Requirements” (75%).  Sounds like most of the respondents have multiple frustrations!

Top pet peeves were “Outside Counsel and LPOs Knowingly Low Balling Cost Estimates” (80%) and “eDiscovery Cost Overruns”, “LPOs dropping the ball on eDiscovery Projects” and “Anyone that states that litigation in now all about technology” (all at 75%).  Also, 65% of respondents find eDiscovery Vendor sales people “annoying”.  🙂

Concerns

With regard to the next 12 months, eDSG asked the respondents about their top concerns going forward (again, respondents could select more than one in each category).  Top concerns were “Managing the Cost of eDiscovery” (a perfect 100%) and “Collaboration between internal stakeholders” (91%).  Other concerns included “Education and Training of Staff ” (79%) and “Understanding the Impact of Social Media” (75%).

Summary

A link to the blog post with more information and survey results is available here.  Based on the responses, most organizations outsource their eDiscovery activities to either outside counsel and litigation support vendors; yet, many of them don’t appear to be happy with the results their outsource providers are giving them.  It sounds like there’s lots of room for improvement.  The cost of eDiscovery appears to be the biggest frustration and the biggest concern of in-house counsel personnel going forward.

So, what do you think?  Did any of these survey results surprise you?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.