What is Unstructured Data and Why is it Important to eDiscovery? 
Today’s digital evidence spans a multitude of devices, platforms, and data sources often taking the form of unstructured data such as modern communications, user-generated content, or even “dark data.” Now the range of potential evidence has grown to include a multitude of short and long form communication platforms, social media applications, corporate documents and even paper documents. 
In the context of legal discovery, relevant data is now commonly found in emails, documents, chat messages, and electronic files. With the proliferation of communication channels like Slack, Teams, Google Chat, WhatsApp, and social media platforms, today’s data landscape combines both structured and unstructured formats. For instance, Slack data exports as semi-structured JSON files, which must often be converted into traditional documents for review. Once converted, this process can become voluminous, complex, and costly. 
That’s where CloudNine Review steps in. 
CloudNine Review: The Smarter Way to Review ALL Data Types 
The challenge of managing and reviewing unstructured data lies not only in its variety but also in the inefficiency of traditional workflows that treat every message as a separate document. CloudNine Review solves this by providing a powerful, flexible review environment built to handle any data type from traditional documents to modern short message data. 
With CloudNine Review, legal teams can easily ingest, organize, review, and produce evidence from a wide range of sources. Whether the communication thread originates from emails and migrates to chat messages, social media conversations, CloudNine Review brings it together in one intuitive platform allowing reviewers to focus on the facts and context that matter most. 
Unlike platforms that struggle with short message data by creating countless pseudo-documents before review, CloudNine Review enables reviewers to see the conversation natively as it happened maintaining valuable context across participants, channels, and platforms. Most importantly, make tagging decisions at the single message level. Additionally, a single review session can show how a conversation starts in Slack, moves to email, and concludes with a phone call that is all connected for efficient analysis and review. 
Review Modern Communications with Context and Confidence 
CloudNine Review supports the review of traditional and modern data sources, including: 
- Mobile Communication Apps: WhatsApp, WeChat, SMS/Text Messages, Facebook Messenger 
 
- Corporate Collaboration Tools: Slack, Microsoft Teams, Google Chat, and more 
 
- Social Media Platforms: Facebook, X (Twitter), TikTok, Instagram, and others 
 
- Device and User Data: Files, artifacts, and user activities from mobile devices, computers, or cloud services 
 
- Corporate email and files: Outlook, Gmail and other email platforms, documents, spreadsheets, records, and thousands of other data types 
 
By transforming complex and varied data into an easily reviewable format, CloudNine Review empowers case teams to understand conversations, connections, and context across all available data types without sacrificing efficiency or context. 
Making Complex Discovery Simplified into a Seamless Document Production  
After review, CloudNine Review’ s productions and exports supports popular formats such as PDF, TIFF, RSMF (Relativity Short Message Format) or native files, ensuring compatibility with any production requirements or downstream workflows. Whether you’re conducting a corporate investigation, compliance review, or litigation matter, CloudNine Review ensures that your all data, traditional or modern is review-ready, organized, and defensible. 
Join the growing number of organizations streamlining eDiscovery with CloudNine Review where all data types, from documents to short messages, come together in one unified review experience. 
Schedule a demo today to see how CloudNine Review can simplify your next matter.