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eDiscovery Trends: Use of Internet-Based Tools, Predictive Coding, Up in 2012, Says ABA

According to a recently released report from the American Bar Association (ABA), use of Internet-based electronic discovery tools and predictive coding has risen in 2012.  The 2012 ABA Legal Technology Survey Report: Litigation and Courtroom Technology (Volume III) discusses the use of technology related to litigation, ranging from hardware used in the courtroom to technology related to eDiscovery and e-filing. It includes a trend report summarizing this year’s notable results and highlighting changes from previous years.

Statistical Highlights

Here are some of the notable stats from the ABA study:

Use of Internet-based eDiscovery and Litigation Support

  • 44% of attorneys whose firm had handled an eDiscovery case said they had used Internet-based eDiscovery tools (up from 31% in 2011 – a 42% rise in usage);
  • In sole practitioner firms, 33% of attorneys said they had used Internet-based eDiscovery tools whereas nearly 67% of attorneys in large firms (500 or more attorneys) indicated they had used those tools;
  • 35% of attorneys said they had used Internet-based litigation support software (up from 24% in 2011 – a 46% rise in usage).

Use of Desktop-based eDiscovery and Litigation Support

  • Use of Desktop-based eDiscovery rose from 46% to 48% (just a 4% rise in usage) and use of Desktop-based Litigation Support remained the same at 46%.

Use of Predictive Coding Technology

  • 23% of those attorneys said they had used predictive coding technology to process or review ESI (up from 15% in 2011 – a 53% rise in usage);
  • Of the firms that have handled an eDiscovery case, only 5% of sole practitioners and only 6% of firms with less than 10 attorneys indicated they had used predictive coding technology whereas nearly 44% of attorneys in large firms said they used predictive coding.

Outsourcing

  • 44% of attorneys surveyed indicated that they outsourced work to eDiscovery consultants and companies (slightly down from 45% in 2011 – a 2% drop);
  • Outsourcing to computer forensics specialists remained unchanged at 42%, according to the survey;
  • On the other hand, 25% of respondents indicated that they outsource to attorneys in other firms (up from 16% in 2011 – a 56% rise!).  Hmmm…

All percentages rounded.

The 2012 ABA Legal Technology Survey Report is comprised of six volumes, with eDiscovery results discussed in Volume III (link above), which can be purchased from the ABA for $350 (or $300 if you’re an ABA member).  If you’re just interested in the trend report, the cost for that is $55 ($45 for ABA members).

So, what do you think?  Any surprises?  Do those numbers reflect your own usage of the technologies and outsourcing patterns?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Trends: The Growth of eDiscovery is Transparent
 

With data in the world doubling every two years or so and the variety of issues that organizations need to address to manage that data from an eDiscovery standpoint, it would probably surprise none of you that the eDiscovery market is growing.  But, do you know how quickly the market is growing?

According to a new market report published by Transparency Market Research (and reported by BetaNews), the global eDiscovery market is expected to rise 275% from 2010 to 2017.  Their report eDiscovery (Software and Service) Market – Global Scenario, Trends, Industry Analysis, Size, Share and Forecast, 2010 – 2017 indicates that the global eDiscovery market was worth $3.6 billion in 2010 and is expected to reach $9.9 billion by 2017, growing at a Compound Annual Growth Rate (CAGR) of 15.4% during that time.  Here are some other noteworthy stats that they report and forecast:

  • The U.S. portion of the eDiscovery market was valued at $3.0 billion in 2010, and is estimated to grow at a CAGR of 13.3% from 2010 to 2017 to reach $7.2 billion by 2017 (240% total growth);
  • The eDiscovery market in the rest of the world was valued at $600 million in 2010, and is estimated to grow at a CAGR of 23.2% from 2010 to 2017 to reach $2.7 billion by 2017 (450% total growth – wow!);
  • Not surprisingly, the U.S. is expected to continue to be the leader in terms of revenue with 73% of global eDiscovery market share in 2017;
  • The report also breaks the market into software based eDiscovery and services based eDiscovery, with the global software based eDiscovery market valued at $1.1 billion in 2010 and expected to grow at a CAGR of 11.5% to reach $2.5 billion by 2017 (227% total growth) and the global services based eDiscovery market valued at $2.5 billion in 2010 and expected to grow at a CAGR of 17.0% to reach $7.4 billion by 2017 (296% total growth).

According to the report, key factors driving the global eDiscovery market include “increasing adoption of predictive coding, growing risk mitigation activities in organizations, increase in criminal prosecutions and civil litigation and growth of record management across various industries”.  They predict that “[i]n the next five years, the e-discovery industry growth will get further support from increasing automatic enterprise information archiving applications, growth in multi-media search for sound and visual data, next generation technology growth for cloud computing i.e. virtualization and increasing involvement of organizations in the social media space.”

The report also discusses topics such as pricing trends, competitor analysis, growth drivers, opportunities and inhibitors and provides company profiles of several big players in the industry.  The 96 page report is available in a single user license for $4,395 up to a corporate license for $10,395.

So, what do you think?  Do those growth numbers surprise you?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Case Law: Twitter to Appeal Decision in People v. Harris
 

As reported by The Wall Street Journal, Twitter plans to appeal a court order requiring the company to produce messages posted by Malcolm Harris, an Occupy Wall Street activist facing criminal charges.  He was one of more than 700 people arrested last October when demonstrators marched onto the Brooklyn Bridge roadway.

Back in April, Harris tried to quash a subpoena seeking production of his Tweets and his Twitter account user information in his New York criminal case.  That request was rejected, so Twitter then sought to quash the subpoena themselves, claiming that the order to produce the information imposed an “undue burden” on Twitter and even forced it to “violate federal law”.

On June 30, in People v. Harris, 2011NY080152, New York Criminal Court Judge Matthew Sciarrino Jr. ruled that Twitter must produce tweets and user information of Harris, noting: “If you post a tweet, just like if you scream it out the window, there is no reasonable expectation of privacy. There is no proprietary interest in your tweets, which you have now gifted to the world. This is not the same as a private email, a private direct message, a private chat, or any of the other readily available ways to have a private conversation via the internet that now exist…Those private dialogues would require a warrant based on probable cause in order to access the relevant information.”

Judge Sciarrino indicated that his decision was “partially based on Twitter's then terms of service agreement. After the April 20, 2012 decision, Twitter changed its terms and policy effective May 17, 2012. The newly added portion states that: ‘You Retain Your Right To Any Content You Submit, Post Or Display On Or Through The Service.’”  So, it would be interesting to see if the same ruling would be applied for “tweets” and other information posted after that date.

“We're appealing the Harris decision,” wrote Benjamin Lee, Twitter's lead litigator. “It doesn't strike the right balance between the rights of users and the interests of law enforcement”.

Martin Stolar, the attorney representing Harris, praised Twitter's decision. "Privacy interests in the information age are a special category which has to be freshly looked at by the courts," he said in a statement. "We are pleased that Twitter sees the far-reaching implications of the ruling against Mr. Harris and against Twitter."

So, what do you think?  Will Twitter succeed in its appeal?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Trends: Need to Catch Up on Trends Over the Last Six Weeks? Take a Time Capsule.
 

I try to set aside some time over the weekend to catch up on my reading and keep abreast of developments in the industry and although that’s sometimes that’s easier said than done, I stumbled across an interesting compilation of legal technology information from my friend Christy Burke and her team at Burke & Company.  On Friday, Burke & Company released The Legal Technology Observer (LTO) Time Capsule on Legal IT Professionals. LTO was a 6 week concentrated collection of essays, articles, surveys and blog posts providing expert practical knowledge about legal technology, eDiscovery, and social media for legal professionals.

The content has been formatted into a PDF version and is available for free download here.  As noted in their press release, Burke & Company's bloggers, including Christy, Melissa DiMercurio, Ada Spahija and Taylor Gould, as well as many distinguished guest contributors, set out to examine the trends, topics and perspectives that are driving today's legal technology world for 6 weeks from June 6 to July 12. They did so with help of many of the industry's most respected experts and LTO acquired more than 21,000 readers in just 6 weeks.  Nice job!

The LTO Time Capsule covers a wide range of topics related to legal technology.  There were several topics that have impact to eDiscovery, some of which included thought leaders previously interviewed on this blog (links to their our previous interviews with them below), including:

  • The EDRM Speaks My Language: Written by – Ada Spahija, Communications Specialist at Burke and Company LLC; Featuring – Experts George Socha and Tom Gelbmann.
  • Learning to Speak EDRM: Written by – Ada Spahija, Communications Specialist at Burke and Company LLC; Featuring – Experts George Socha and Tom Gelbmann.
  • Predictive Coding: Dozens of Names, No Definition, Lots of Controversy: Written by – Sharon D. Nelson, Esq. and John W. Simek.
  • Social Media 101 for Law Firms – Don’t Get Left Behind: Written by – Ada Spahija, Communications Specialist at Burke and Company LLC; Featuring – Kerry Scott Boll of JustEngage.
  • Results of Social Media 101 Snap-Poll: Written by – Ada Spahija, Communications Specialist at Burke and Company LLC.
  • Getting up to Speed with eDiscovery: Written by – Taylor Gould, Communications Intern at Burke and Company LLC; Featuring – Browning Marean, Senior Counsel at DLA Piper, San Diego.
  • LTO Interviews Craig Ball to Examine the Power of Computer Forensics: Written by – Melissa DiMercurio, Account Executive at Burke and Company LLC; Featuring – Expert Craig Ball, Trial Lawyer and Certified Computer Forensic Examiner.
  • LTO Asks Bob Ambrogi How a Lawyer Can Become a Legal Technology Expert: Written by – Melissa DiMercurio, Account Exectuive at Burke and Company LLC; Featuring – Bob Ambrogi, Practicing Lawyer, Writer and Media Consultant.
  • LTO Interviews Jeff Brandt about the Mysterious Cloud Computing Craze: Written by – Taylor Gould, Communications Intern at Burke and Company LLC; Featuring – Jeff Brandt, Editor of PinHawk Law Technology Daily Digest.
  • Legal Technology Observer eDiscovery in America – A Legend in the Making: Written by – Christy Burke, President of Burke and Company LLC; Featuring – Barry Murphy, Analyst with the eDJ Group and Contributor to eDiscoveryJournal.com.
  • IT-Lex and the Sedona Conference® Provide Real Help to Learn eDiscovery and Technology Law: Written by – Christy Burke, President of Burke and Company LLC.

These are just some of the topics, particularly those that have an impact on eDiscovery.  To check out the entire list of articles, click here to download the report.

So, what do you think?  Do you need a quick resource to catch up on your reading?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Case Law: “Tweets” Are Public and Must Be Produced, Judge Rules
 

First, Malcolm Harris tried to quash a subpoena seeking production of his Tweets and his Twitter account user information in his New York criminal case.  That request was rejected, so Twitter then sought to quash the subpoena themselves, claiming that the order to produce the information imposed an “undue burden” on Twitter and even forced it to “violate federal law”.  Now, the criminal court judge has ruled on Twitter’s motion.

On June 30, in People v. Harris, 2011NY080152, New York Criminal Court Judge Matthew Sciarrino Jr. ruled that Twitter must produce tweets and user information of, Harris, an Occupy Wall Street protester, who clashed with New York Police back in October of last year and faces disorderly conduct charges.

Noting that “The court order is not unreasonably burdensome to Twitter, as it does not take much to search and provide the data to the court.”, Judge Sciarrino provided an analogy regarding the privacy of the Twitter account information, as follows:

“Consider the following: a man walks to his window, opens the window, and screams down to a young lady, ‘I'm sorry I hit you, please come back upstairs.’ At trial, the People call a person who was walking across the street at the time this occurred. The prosecutor asks, ‘What did the defendant yell?’ Clearly the answer is relevant and the witness could be compelled to testify. Well today, the street is an online, information superhighway, and the witnesses can be the third party providers like Twitter, Facebook, Instragram, Pinterest, or the next hot social media application.”

Continuing, Judge Sciarrino stated: “If you post a tweet, just like if you scream it out the window, there is no reasonable expectation of privacy. There is no proprietary interest in your tweets, which you have now gifted to the world. This is not the same as a private email, a private direct message, a private chat, or any of the other readily available ways to have a private conversation via the internet that now exist…Those private dialogues would require a warrant based on probable cause in order to access the relevant information.”

Judge Sciarrino indicated that his decision was “partially based on Twitter's then terms of service agreement. After the April 20, 2012 decision, Twitter changed its terms and policy effective May 17, 2012. The newly added portion states that: ‘You Retain Your Right To Any Content You Submit, Post Or Display On Or Through The Service.’”  So, it would be interesting to see if the same ruling would be applied for “tweets” and other information posted after that date.

Judge Sciarrino did note that the government must obtain a search warrant to compel a provider of Electronic Communication Service (“ECS”) to disclose contents of communication in its possession that are in temporary "electronic storage" for 180 days or less (18 USC §2703[a]).  So, he ordered “that Twitter disclose all non-content information and content information from September 15, 2011 to December 30, 2011” related to Harris’ account.

So, what do you think?  Did the judge make the right call or should Twitter have been able to quash the subpoena?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Trends: Welcome to LegalTech West Coast 2012!
 

Today is the start of LegalTech® West Coast 2012 (LTWC) and eDiscoveryDaily is here to report about the latest eDiscovery trends being discussed at the show.  Over the next two days, we will provide a description each day of some of the sessions related to eDiscovery to give you a sense of the topics being covered.  If you’re in the Los Angeles area, come check out the show – there are a number of sessions (both paid and free) available and 69 exhibitors providing information on their products and services, including (shameless plug warning!) my company, CloudNine Discovery, which just announced today release of Version 11 of our linear review application, OnDemand®, and will be exhibiting at booth #216 along with our partners, First Digital Solutions.  Come by and say hi!

Perform a “find” on today’s LTNY conference schedule for “discovery” and you’ll get 19 hits.  So, there is plenty to talk about!  Sessions in the main conference tracks include:

10:30 AM – 12:00 PM:

A "Stormy" Subject…Exploring Cloud-Based eDiscovery

Can your organization better manage costs and increase control over discovery by bringing eDiscovery tools in-house or in-firm? What are the advantages and drawbacks of eDiscovery in the cloud? In this session, the panel will:

  • Explore insourcing v. outsourcing market trends
  • Discuss the pros and cons inherent in cloud/SaaS v. on premises e-discovery software solutions
  • Examine challenges when collecting and preserving discoverable data stored in the cloud

Speakers are: Scott Sachs, eDiscovery Attorney, Atkinson Andelson and Adam Sand, Associate General Counsel, Ancestry.com.  Moderator: Wayne Wong, Managing Consultant, Kroll Ontrack.

1:30 – 3:00 PM:

Under Fire: Defending and Challenging Technology-Assisted Review

Intelligent Review? Predictive Coding? Smart review? Whatever you call it, amidst growing data volumes and dwindling resources, traditional linear document review is quickly going the way of the dinosaur. In this session, the panel will:

  • Explore the "what", "why", and "how" behind  technology-assisted review
  • Discuss cutting-edge opinions from the bench
  • Provide you with tips to help overcome your organization's objections to using intelligent review technology

Speakers are: Tom Werner, Associate, Irell & Manella, LLP; Jeffrey Fowler, Partner, O'Melveny & Myers, LLP and Pallab Chakraborty, Director of eDiscovery, Oracle.  Moderator: Andrea Gibson, Product Director, Kroll Ontrack.

3:30 – 5:00 PM:

Exploring Hot eDiscovery Trends: FRCP Amendments, Social Media, and Emerging Case Law

eDiscovery evolves at the speed of light. If your organization is standing still, you are losing ground. In this session, the panel will:

  • Explore how eDiscovery evolved in 2011, with a look into how it will continue to change in the remainder of 2012
  • Analyze whether potential amendments to the Federal Rules of Civil Procedure are even possible, and what the amendments might entail discuss "hot" trends impacting eDiscovery such as social media.

Panelists are: Ron S. Best, EDD Staff Attorney & Director, Litigation Systems, Munger, Tolles & Olson, LLP and Eric Chan, Associate, O'Melveny & Myers, LLP.  Moderator: Joel Vogel, Vice President, Discovery Products and Services, Kroll Ontrack.

In addition to these, there are other eDiscovery-related sessions today.  For a complete description for all sessions today, click here.

So, what do you think?  Are you planning to attend LTWC this year?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Best Practices: Tips for Saving Money in Litigation
 

A recent article on The National Law Journal (entitled Top 12 tips for saving money in litigation, authored by Damon W.D. Wright) had some good tips for – you guessed it – saving money during litigation.  I thought it would be worth discussing some of these, especially those that relate to eDiscovery cost savings practices.

  1. Conduct targeted preservation and collection: As the author notes, the duty to preserve is “not supposed to cause business operations to grind to a halt” and “the focus should be on the specific subject matter, evidence and likely witnesses in the case”.  If you promptly investigate and quickly identify those likely custodians and act to preserve their data, you’re probably satisfying your duty to preserve.  Just don’t lose sight of organization-wide processes that affect those likely witnesses, such as automated deletion policies, and suspend them for those witnesses, at least.  Don’t make the same mistake that EchoStar did.
  2. Calibrate the budget to the amount and importance of the case:  Ralph Losey, in his interview with eDiscovery Daily, spoke about bottom line proportional review and the idea of setting a budget based on the size and potential exposure of each case.  It simply doesn’t make sense to spend the same amount of effort in routine cases as it does for the “bet your company on the outcome” cases.
  3. File in a fast-moving court: Or pursue transfer if you’re the defendant.  Certainly, the longer a case drags out, the more expensive it is, and that includes for eDiscovery.
  4. Know the court: The author addresses this from a general perspective, but it could be important from an eDiscovery perspective, as a part of that.  Enough case law related to eDiscovery exists now that many judges have started to establish at least some track record with regard to issues such as spoliation, proportionality and sharing of eDiscovery costs.  It’s important to know how your judge views those issues.
  5. Have a key client liaison: Nobody knows the client better than the client themselves, so identifying the right person to serve as a liaison between the client and counsel can not only improve communications, but also streamline process and save costs.  As the author noted, the ideal client liaison will “know the organization well and have the authority, perseverance and communication skill needed to get the attention of others.”
  6. Select vendors and experts with care: The author notes that “you should always obtain price estimates (comparing ‘apples to apples’)” when considering eDiscovery vendors.  As a part of that, it’s important to make sure those comparisons are truly “apples to apples” and comprehensive.  Are per GB processing charges for the original (compressed) GB size or expanded?  Do hosting charges include per user fees or other ancillary charges or are they strictly per GB?  It’s important to make sure those distinctions are clear when comparing. 
  7. Try to get along with opposing counsel: While some are easier to get along with than others, the ability to cooperate with opposing counsel and discuss various discovery issues in the Fed.R.Civ.P. 26(f) conference (such as limits to discovery, form of production, privilege, etc.) will save considerable costs up front if the parties can agree.
  8. Allow opposing counsel to inspect and copy documents at their expense: Although most collections are predominantly in electronic form, there are still paper documents to be addressed and if you can make a non-privileged collection available for them to go through and select and copy the documents they want, that saves on your production costs.
  9. Limit e-mail production by custodians, search terms and date range: As the author noted and eDiscovery Daily previously noted, it’s not only a good idea for producing parties to limit production scope, but model orders to limit scope in patent cases are now being adopted in various jurisdictions, including Texas.
  10. Seek agreement on a narrowed privilege log and a no-waiver order: If you’re successful in #7 above, this should be part of what you try to negotiate.  It helps if both parties have similar concerns regarding the effort and cost to determine privilege and prepare a privilege log.
  11. Pursue cost-shifting for discovery: As yesterday’s post reflects, courts are more often expecting requesting parties to share in the discovery costs when the requests for information result in an undue burden or cost for the producing party.  And, as the author noted, the model order establishes specific parameters for patent cases and the expectation for requesting parties to pay for additional discovery.
  12. Stipulate to facts not in dispute: Why conduct discovery on facts not in dispute?  The author’s recommendation for early stipulations is a great idea for eliminating discovery in areas where it’s not necessary.

So, what do you think?  Did you get some good ideas?  Please share any comments you might have or if you’d like to know more about a particular topic.

eDiscovery Daily will resume with new posts on Tuesday after the Easter holiday.  Have an eggs-cellent weekend!

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Trends: Brian Schrader of Business Intelligence Associates (BIA)
 

This is the fifth of the 2012 LegalTech New York (LTNY) Thought Leader Interview series.  eDiscoveryDaily interviewed several thought leaders at LTNY this year and generally asked each of them the following questions:

  1. What do you consider to be the emerging trends in eDiscovery that will have the greatest impact in 2012?
  2. Which trend(s), if any, haven’t emerged to this point like you thought they would?
  3. What are your general observations about LTNY this year and how it fits into emerging trends?
  4. What are you working on that you’d like our readers to know about?

Today’s thought leader is Brian Schrader. Brian is Co-Founder and President of Business Intelligence Associates, Inc. (BIA).  Brian is an expert and frequent writer and speaker on eDiscovery and computer forensics topics, particularly those addressing the collection, preservation and processing functions of the eDiscovery process.

What do you consider to be the emerging trends in eDiscovery that will have the greatest impact in 2012?

Well, I think you don't have to walk around the floor very much to see that this year everybody is talking about predictive coding.  I think you're going to see that shake out a lot over the next year.  We've been doing predictive coding for about a year and a half now, and we have our own algorithms for that.  We have our review teams, and they've been using our algorithms to do predictive coding.  We like to call it “suggestive coding”.

What I expect you’ll find this year is a standard shakeout among providers because everybody talks about predictive coding.  The question is how does everybody approach it?  It's very much a black-box solution.  Most people don't know what goes on inside that process and how the process works.  So, I think that's going to be a hot topic for a while.  We're doing a lot of predictive coding and BIA is going to be announcing some cool things later this year on our predictive coding offerings.

Every provider that you talk to seems to have a predictive coding solution.  I'm really looking forward to seeing how things develop, because we have a lot of input on it and a lot of experience.  We have our review team that is reviewing millions and millions of documents per year, so we can compare various predictive coding engines to real results.  It gives us the ability to review the technology.  We look forward to being part of that conversation and I hope to see a little bit more clarity from the players and some real standards set around that process.

The courts have now also started to look at these algorithmic methods, Judge Peck in particular.  Everybody agrees that key word searching is inadequate.  But, people are still tentative about it – they say “it sounds good, but how does it work?  How are we going to approach it?”

Which trend(s), if any, haven’t emerged to this point like you thought they would?

Frankly, I thought we'd see a lot more competition for us in data collection.  A huge pain point for companies is how to gather all their data from all over the world.  It's something we've always focused on.  I started to see some providers focus on that, but now it looks like everybody, even some of the classic data collection providers, are focusing more on review tools.  That surprises me a bit, though I'm happy to be left with a wide-open field to have more exposure there.

When we first came out with TotalDiscovery.com last year, we thought we'd see all sorts of similar solutions pop up out there, but we just haven't.  Even the traditional collection companies haven't really offered a similar solution.  Perhaps it’s because everybody has a “laser focus” on predictive coding, since document review is so much more expensive.  I think that has really overpowered the focus of a lot of providers as they've focused only on that.  We have tried to focus on both collection and review.

I think data processing has become a commodity.  In talking to customers, they don't really ask about it anymore.  They all expect that everybody has the same base level capabilities.  Everybody knows that McDonald's secret sauce is basically Thousand Island dressing, so it’s no longer unique, the “jig is up”.  So, it's all about the ends, the collection, and the review.

What are your general observations about LTNY this year and how it fits into emerging trends?

Well, predictive coding again.  I think there's an awful lot of talk but not enough detail.  What you're seeing is a lot of providers who are saying “we’ll have predictive coding in six months”.  You're going to see a huge number of players in that field this year.  Everybody's going to throw a hat in the ring, and it's going to be interesting to see how that all works out.  Because how do you set the standards?  Who gets up there and really cooperates? 

I think it's really up to the individual companies to get together and cooperate on this. This particular field is so critical to the legal process that I don't think you can have everybody having individual standards and processes.  The most successful companies are going to be the ones that step up and work together to set those standards.  And, I don't know for sure, but I wouldn't be surprised if The Sedona Conference already has a subcommittee on this topic.

What are you working on that you’d like our readers to know about?

Our biggest announcement is around data collection – we've vastly expanded it.  Our motto is to collect “any data, anytime, anywhere”.  We've been providing data collection services for over a decade, and our collection guys like to say they've never met a piece of data they didn't like.

Now, we've brought that data collection capability direction to TotalDiscovery.com.  The latest upgrade, which we’re previewing at the show to be released in March, will offer the ability to collect data from social media sites like Facebook, Twitter, as well as collections from Webmail and Apple systems.  So, you can collect pretty much anything through TotalDiscovery.com that we have historically offered in our services division. It gives you a single place to manage data collection and bring it all together in one place, and then deliver it out to the review platform you want.

We’re on a three-week development cycle, which doesn’t always mean new features every three weeks, but it does mean we’re regularly adding new features.  Mid-year in 2011, we added legal hold capabilities and we’ve also recently added other components to simplify search and data delivery.  Now, we’ve added expanded collection for social media sites, Webmail and Apple.  Later this year, we expect to release our predictive coding capabilities to enable clients to perform predictive coding right after collection instead of waiting until the data is in the review tool.

Thanks, Brian, for participating in the interview!

And to the readers, as always, please share any comments you might have or if you’d like to know more about a particular topic!

eDiscovery Trends: Small Cases Need Love Too!
 

There was an interesting article in Law Technology News from Tom O’Connor, a previous thought leader interviewee on this blog, regarding the dilemma associated with affordability of eDiscovery technology for small cases (entitled Pricing: The Small Case E-Discovery Dilemma).  Even though small cases make up the overwhelming majority of cases filed and there is ESI to manage in those cases just like there is in the big cases, eDiscovery technology has historically been cost prohibitive for the cases when compared to the amount at dispute.

To make technology work for the smaller cases, Tom makes some assumptions, including:

  • Typical ESI File Formats: The types of files you’re working with in the smaller cases are typical file formats for email and office functions.  If you get into the less common file formats, you’re more likely to need more expensive technology to handle those.
  • Host the Data Yourself: Tom assumes “that you want to host the data yourself, and that you have the equipment and skills to do so” and that small cases “demand applications that can be installed on one computer for processing and review”.  It’s an interesting assumption, the question is do many of the firms managing these small cases have both the equipment and the skills to do so? (I’m not sure that they do).
  • Smaller Volumes of ESI: Of course, it makes perfect sense that the small case would be dealing with less ESI.  As Tom notes, “[w]e're also assuming you are not dealing with terabytes of information.”  Of course not.  However, with each GB representing 50,000 pages of data (or more), it doesn’t take much volume to require technology to effectively manage the data.
  • Cooperative Relationship: Tom also states the assumption that “you have a cooperative relationship with the other side, at least in terms of dealing with EDD”.  When that’s the case, it’s a lot easier to keep eDiscovery at a proportional level.

The article goes on to look at a case starting with 800 GB that ultimately yields 200 GB of reviewable material and the potentially exorbitant costs (as much as $1 million) associated with managing a 200 GB case.  Yet, as Tom notes, “[b]ig EDD companies don't want this business — we've been told that directly by sales managers at two separate top-tier companies.”

Last year at LegalTech, several of the thought leaders that I interviewed indicated that they were seeing more technology alternatives suitable for the smaller cases and Tom mentions some of those toward the end of the article.  One of our 2012 predictions was a greater adoption of eDiscovery technology for smaller cases (as even those cases are no longer that small), attorneys are forced to embrace eDiscovery technology for these cases and, eDiscovery providers are taking note.

In addition to the trends and technology alternatives that Tom writes about, I wrote an article that was published in LJN’s Legal Tech Newsletter in September entitled e-Discovery Technology for the $100,000 (Or Less) Case that discusses some of the trends that are starting to make technology more affordable for the smaller case.  These include SaaS applications in the cloud, pricing models that promote simplified and pay-as-you-go technology pricing, advanced data culling techniques and self-service functionality that enables the firm to “do it yourself” instead of paying the vendor for those services.  This article also identifies some technology alternatives that promote those concepts to make eDiscovery technology affordable even when the amount in dispute is no more than $100,000.

If you’re a subscriber to Legal Tech Newsletter, you can get that entire issue here.  If you’re not a subscriber, but would be interested in a reprint of that article, send me an email to daustin@ediscoverydaily.com and I’ll send you a copy.

So, what do you think?  Are you able to effectively use eDiscovery technology for smaller cases?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Trends: Needing “Technology Assisted Review” to Write a Blog Post
 

Late on a Thursday night, with a variety of tasks and projects on my plate at the moment, it seems more difficult this night to find a unique and suitable topic for today’s blog post.

One thing I often do when looking for ideas is to hit the web and turn to the many resources that I read regularly to stay abreast of developments in the industry.  Usually when I do that, I find one article or blog post that “speaks to me” as a topic to talk about on this blog.  However, when doing so last night, I found several topics worth discussing and had difficulty selecting just one.  So, here are some of the notable articles and posts that I’ve been reviewing:

There’s plenty more articles out there.  I’ve barely scratched the surface.  When we launched eDiscovery Daily about 16 months ago, some wondered whether there would be enough eDiscovery news and information to talk about on a daily basis.  The problem we have found instead is that there is SO much to talk about, it’s difficult to choose.  Today, I was unable to choose just one topic, so, as the picture notes, “I have nothing to say”.  Therefore, I’ve had to use “technology assisted review” to provide a post to you, thanks to the many excellent articles and blogs out there.  Enjoy!

So, what do you think?  Are there any specific topics that you find are being discussed a lot on the web?  Are there any topics that you’d like to see discussed more?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.