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eDiscovery Expert Tom O’Connor Reviews CloudNine Platform

What I Like About CloudNine

An eDiscovery Platform Review by Tom O’Connor*

Introduction

In my 30 plus years of experience as a consultant, author, and speaker in the field of automated litigation support systems, I’ve used almost every software program deployed for the litigation market. And I’ve also reviewed many them, beginning with my days in the 80’s working with the late Dick Robbins and eventually, after his untimely death, taking over the writing of his book The Automated Law Firm (ALF).

If I were rating CloudNine on the combined ALF scoring system, it would get a 9.9 out of 10. (see the rating chart at the end of this review).  I love this product and I’ll tell you why but before I do I’ll give some background on the software and its parent company, followed by a synopsis of my review findings and finally a little deeper look at some of the specific features.

Also, I should note that while I have done work as a consultant for CloudNine, the observations in this review reflect my professional opinion as one who has used and advised clients on the use of similar tools for eDiscovery and may or may not be those of the CloudNine Team.

General Information

  • Platform Category:  CloudNine is an eDiscovery product in the Cloud Platform category.
  • Platform Description: CloudNine is an integrated, automated proprietary software offering which allows users to immediately upload, review, and produce electronic documents.
  • Platform Technology: CloudNine is a secure, web-accessible, SaaS-delivered offering that allows immediate use of ESI without additional downloads or implementation steps.
  • Company Providing Platform: CloudNine is owned by the company of the same name which was founded in 2002. Based in Houston, Texas, CloudNine is a legal intelligence technology company with deep expertise in the analysis, processing, and review of electronically stored information (ESI).

What I like most about CloudNine is its ease of use. A new user can literally login, set up an account, point to a set of data and begin working within 5 minutes.  The free 30-day account sign-up combined with the automatic ingestion, processing, and conversion into a usable format for review make this the easiest program to set up and use I have ever come across.

Additionally, that usability makes CloudNine an effective tool for a variety of legal tasks. In addition to law firms and legal departments, CloudNine can also be used by businesses and corporate departments as diverse as Human Resources, Finance, Compliance and IT to handle tasks ranging from 2nd requests to internal investigations and even audits.

Also important is the transparent and flexible pricing (more on that below) which means CloudNine is within reach of not just large firms and corporate legal departments but also small firms and even solo practitioners.

Finally, when I do a software review I’m often asked to describe what I think are the best-kept secrets about the product.  I don’t think the following are secrets per se because the people at CloudNine do discuss them. Rather, I like to think of them as observations from the 40,000-foot flight level which sometimes get overlooked because we are busy discussing features at the 12,000-foot level.

  • Predictable Pricing. Once you sign up and a select a plan, the pricing is given to you. That pricing is based on data volume, with unlimited users. No additional fees, module downloads or other hidden costs.
  • Outpost for Relativity. An automated data loading service for Relativity that automatically ingests and loads data into Relativity based on your specified criteria. It will collect, filter, cull, and tag data prior to moving it into Relativity and can even migrate legacy data from alternative eDiscovery platforms into Relativity.
  • Free Early Data Assessment (EDA). Before the meter starts running on your collection, you get a comprehensive view of the content and context of your data.
    This free EDA service helps you begin to accurately estimate discovery scope and cost, all at no monetary cost.


  • New Targeted Preservation and Collection capability. This cloud-based wizard guided capability simplifies and automates data preservation and collection for corporate legal and IT professionals and is available immediately at no incremental cost as part of the CloudNine eDiscovery Platform.

  • CloudNine also offers a complete portfolio of eDiscovery professional services including computer forensics, managed services, managed review, and eDiscovery consulting. These services are all offered at a reasonable cost if you need them.

Feature Overview 

Integration

As mentioned above, CloudNine is a totally integrated product which offers tasks across the entire range of then EDRM from Collection and Preservation to Ingestion, Processing, Review, and Production.

Automation of Processes

The CloudNine Legal (eDiscovery) Platform gives customers a SaaS solution that automates the ingestion, processing, review, and production of data.

  • File Preservation Automation allows users to establish a rules-based identification of files that may need to be preserved for audits, investigations, or litigation.
  • Collection Automation takes files identified for preservation and collects them into a user designated repository. This preservation repository of collected files can then be assessed and evaluated within the CloudNine Data Discovery Platform or moved into the CloudNine Legal Discovery Platform for policy, regulatory, or legal-driven review.
  • Ingestion and Processing Automation allows users to upload data to a secure online repository in a private and protected cloud environment and have that data automatically converted into a usable format for review.
  • Review Automation allows users to use advanced analytics and technology-assisted review to assess, review, and analyze data.
  • Production Automation gives users the ability to create precision productions and privilege logs that are exportable into almost any form. This capability can be used at any point after data upload. into the CloudNine Legal (eDiscovery) Platform.
  • Ongoing Preservation Automation allows data to be stored in a protected cloud data center infrastructure.

Analytics

Standard analytics, such as dupe identification, domain categorization, and email timeline generation, are included in CloudNine processing.  Additional analytics, including TAR functionality (clustering, near dupe and predictive coding) is available for an additional fee.

Review

CloudNine allows reviews to begin within minutes of data upload. A full-featured review tool with advanced search and analytics combined with an intuitive interface allows users to quickly and efficiently assess, review, and analyze documents. 

Production

CloudNine’s fully integrated production features allow the creation of detailed productions and privilege logs which can be exported into almost any format. While typically used at the completion of a project, CloudNine productions can be generated at any point after data is uploaded.

Platform Implementation and Utilization

The CloudNine ease of set up and use provides an appropriateness and completeness of capability that makes an ideal solution for firms of all sizes, corporate legal departments, and even litigation service providers.

Possible use case scenarios include a wide variety of information technology, business, and legal initiatives including:

  • Information Governance
  • Cybersecurity
  • Internal Threat Investigations
  • Legal Hold
  • Electronic Discovery

Platform Security

CloudNine owns, operates, and manages a unique private protected cloud data center infrastructure in partnership with CyrusOne. Within this infrastructure, the CloudNine hardware, storage, and network are dedicated to the CloudNine application and complies with industry standards including:

  • FISMA Compliance
  • SSAE 16 Type II Audit (Completed)
  • HIPAA Compliance
  • ISO 27001 Compliance
  • PCI DSS Compliance
  • CSA Security, Trust & Assurance Registry
  • EU-U.S. Privacy Shield Framework
  • Swiss-U.S. Privacy Shield Framework

This approach is different from the completely public cloud approaches used by most eDiscovery vendors and it provides the benefits, efficiencies, and economies of scale of a public cloud infrastructure with the additional security of a protected and private cloud environment.

CloudNine is also on target to be compliant with the EU General Data Protection Regulation (GDPR) by the effective date of the new regulation, May 25, 2018.

Platform Pricing

CloudNine pricing can be based per project or by a subscription model of varying time frames. Regardless of the eventual choice, there is a free trial period which allows an immediate start to begin work on a project. CloudNine also publishes its pricing publicly and this transparent pricing can be viewed on the CloudNine website. 

Platform Support

CloudNine provides free training and support, including an extensive online user guide, knowledgebase, and training videos.

Features I Would Like To See Added  

Many readers are undoubtedly saying to themselves, “Come on Tom, isn’t there something about this product you don’t like?”  Not exactly but there are some features I would like to see added and they are:

  1. Ability to review the full-text index: invaluable feature for a variety of search functions including Q/A.
  2. Load and search audio & video files. Searching the files themselves would require outside technology but searching the metadata would be a great start.
  3. Directly download excerpts from social media sites.
  4. More customization functionality (e.g., change folders on the fly). I believe this is on the development “roadmap”.
  5. Specific transcript management functionality. Transcript searching has become the Lost City of Gold in all lit support software.
  6. A simple outliner like a lite version of the old Lotus Organizer or CaseMap.
  7. XML “load file” capability. CloudNine can export to XML but import but would be useful as well.
  8. Presentation mode for use in court. CloudNine can currently export to a popular trial presentation software application but a simple presentation mode would be extremely helpful for meetings or unforeseen requests by the Court.
  9. Easier bulk printing/TIFF generation. CloudNine does have the implementation of this feature planned by mid-year.
  10. Full tablet functionality. Technically available now, just not officially supported, this is a feature most litigators would applaud.
  11. Basic case management capability. Not really within the scope of the application but an outpost link similar to the Relativity outpost would be a major bonus for firms working in complex litigation, class action or MDL’s.

 Conclusion

 As I said above, I love this product. It’s a great tool that can provide support for many key eDiscovery tasks and CloudNine provides you with the ability to register online without any outside assistance and begin working with your data within five minutes. Registration.  No wait time, no project intermediaries, no process gates or hurdles. Simply register and upload your data directly into the CloudNine private, protected cloud environment and their automated processing will immediately begin to convert your documents into a searchable and reviewable format.

With a free trial period, free EDA, predictable pricing and web-based security, it is a great product and a great value.  Too great a value, in my estimation, to pass up. I highly recommend you log in and see for yourself.

Addendum

The Automated Law Firm was a comprehensive guide to law firm hardware and software first written by Dick Robbins in 1986. Dick had been the Director of the American Bar Association Technology Advisory Council ( the predecessor to the ABA Law Technology Resource Center ) before starting his own consulting firm, Law Office Automation Consultant. A good synopsis of the book can be found online.

I worked with Dick in the early 90’s and was asked by the publishers to co-author it when he became ill and then continue as sole author when he passed away in 1995. One of his features that I continued was a review of legal software programs.  The rating chart was based on 10 separate categories, all scored on a scale of 1 to 10. I used an updated version of that chart to compile the score below for CloudNine.

THE AUTOMATED LAW FIRM SOFTWARE RATING

General Information

Feature Ratings:

  • Ease of Use: 10
  • Customization: 9
  • Regular Improvements: 10
  • Sophistication: 10
  • Help System: 10
  • Back End: 10
  • Annotations/Notes: 10
  • Production Capability: 10
  • Web Capability: 10
  • Integration w/Other Products: 10

* Tom O’Connor is a nationally known consultant, speaker, and writer in the field of computerized litigation support systems. Tom’s consulting experience is primarily in complex litigation matters.

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CloudNine Recognized as a Leader in the Houston Tech Scene by G2 Crowd

eDiscovery Automation Company also Recognized as High Performer in Winter 2018 eDiscovery Grid Report

CloudNine, a leader in simplifying and automating data and legal discovery for litigation, investigations, and audits, today highlighted its recognition as one of the best software and services companies in Houston, based on its high levels of customer satisfaction and likeliness to recommend ratings from real G2 Crowd users. Overall CloudNine had the 4th highest user-reported satisfaction of any software or service company headquartered in Houston.

CloudNine Discovery has received a 4.4 out of 5 stars based on its 14 verified real-user reviews in the eDiscovery software category on G2 Crowd. Users point to CloudNine’s ease of doing business with (97%) and quality of support (95%) as its two top-rated features. It was also named a High Performer in the Winter 2018 eDiscovery Grid Report from G2 Crowd.

The state of Houston tech report recognized CloudNine and 10 other Houston-based SaaS and service companies as the leaders of the city’s tech scene. Overall the report covered over 30 companies in the Houston-area.

“As a Houston-based legal technology software company dedicated to simplifying and automating data and legal discovery, it is incredibly gratifying to be highly rated by our customers and recognized by G2 Crowd as a leader in the Houston Tech community. We continuously strive to help law firms and corporations master electronic discovery during audits, investigations, and litigation and it’s always great to see these efforts recognized directly and definitively by our customers.” Brad Jenkins, CEO at CloudNine

Read the entire report to see the trends and how CloudNine is contributing to the overall state of the B2B Houston tech scene.

Try CloudNine at No Risk, Immediately

To sign up for a free trial of CloudNine visit the CloudNine website (cloudnine.com), request your free account, and begin immediately to use the power and precision of simplified eDiscovery automation in your litigation, investigation, and audit efforts. To request a demonstration of CloudNine, click here.

About G2 Crowd, Inc.

G2 Crowd, the world’s leading business solution review platform, leverages more than 330,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, nearly one million people visit G2 Crowd’s site to gain unique insights. G2 Crowd aims to bring authenticity and transparency to the business marketplace. For more information, go to G2Crowd.com.

About CloudNine, The eDiscovery Company

Founded in 2002 and based in Houston, Texas, CloudNine (cloudnine.com) is a data and legal discovery technology company with proven expertise in simplifying and automating the discovery of data for audits, investigations, and litigation. Used by legal and business customers worldwide including more than 50 of the top 250 Am Law firms and many of the world’s leading corporations, CloudNine’s eDiscovery automation software and services help customers gain insight and intelligence on electronic data.

CloudNine’s eDiscovery platform has been highlighted by industry experts in reports, reviews, and surveys including Gartner, 451 Research, Blue Hill Research, Corporate Counsel Magazine, the New York Journal, Texas Lawyer, and G2 Crowd. CloudNine also publishes the eDiscovery Daily Blog, a trusted source of information for the legal industry. A leader in eDiscovery simplification and automation, you can learn more about CloudNine at 713.462.3885, info[at]cloudnine.com, or at cloudnine.com.

For More Information Contact:

Rob Robinson
COO
CloudNine
PR@cloudnine.com
512.934.7531

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CloudNine Automates eDiscovery Preservation and Collection

Cloud-based Offering Integrates and Automates Targeted Preservation and Collection Capability into the CloudNine eDiscovery Platform

CloudNine, a leader in simplifying and automating data and legal discovery for litigation, investigations, and audits, today announced the release of Targeted Preservation and Collection from CloudNine, an integrated and automated data discovery feature of the CloudNine eDiscovery Platform. This cloud-based capability simplifies and automates data preservation and collection for corporate legal and IT professionals and is available at no incremental cost as part of the CloudNine eDiscovery Platform.

“With the accelerating volume, variety, and velocity of electronically stored information (ESI), legal and IT professionals now more than ever require tools that can help streamline the complex eDiscovery phases of data preservation and collection,” shared Bill David, Chief Technology Officer of CloudNine. “With Targeted Preservation and Collection from CloudNine, users can now quickly detect, identify, locate, and collect ESI and have it automatically ingested and processed within a cloud-based, full-featured eDiscovery platform. This fully integrated capability short-circuits a previously laborious workflow typically done with multiple tools requiring multiple levels of human interaction and truly simplifies and automates preservation and collection.”

“Collection of ESI continues to be an extremely challenging phase of eDiscovery as it involves a need for direct data interaction coupled with the necessity of securely collecting and ultimately moving collected ESI into an eDiscovery platform for further evaluation,” highlighted Doug Austin, Vice President of Products and Services at CloudNine. “By automating the tedious and time-consuming tasks of finding and consolidating files and folders before collection and then automating the collection, ingestion, and processing phases of eDiscovery, CloudNine immediately and positively increases the effectiveness and economics of preservation and collection while removing risks associated with multiple instances of human intervention. Our customers have always asked for help in automating these critical first steps in the eDiscovery process, and we are delighted to be able to deliver them a targeted capability that can streamline their eDiscovery efforts, reduce their risk, and shorten the time to review in support of litigation, investigations, and audits.”

An Eight-Step Wizard Guided Selection Process

Available at no incremental cost as part of the CloudNine eDiscovery Platform, the automated preservation and collection capability is accomplished through an eight-step, wizard-driven selection process that includes:

1. A secure login to the CloudNine eDiscovery Platform
2. The selection of the files and folders to be collected (scanning of local drives or specific folders)
3. The selection of a processing option (host with CloudNine, host with Relativity, build early data analysis report, or automatically create a load file for a third-party eDiscovery platform)
4. The selection of the project for the collected data to be added to (creation of a new project or loading into an existing project)
5. The selection of the timezone for the collection
6. The naming of the collection (custodian, location, etc.)
7. The secure upload of the collection (compression and uploading)
8. The upload confirmation for the completion of processing for analytics and review

Upon completion of the preservation and collection process, users are automatically and immediately ready to begin using the analytics and review capabilities as determined by their processing option selection (CloudNine, Relativity, or Load File for export to additional platforms). To see a short technology snapshot of this new offering in action, click here.

Experience CloudNine at Legaltech®

CloudNine will exhibit during the 2018 Legaltech tradeshow exhibition on Tuesday, January 30 through Thursday, February 1, 2018, in the Legaltech exhibit hall at the New York Hilton Midtown. Visit booth No. 533 during exhibit hours to speak with the CloudNine team and to see a demonstration of the complete CloudNine eDisovery Platform to include the newly released targeted preservation and collection capability. To schedule a specific time for a booth meeting and demonstration, click here.

The Power and Precision of CloudNine

The CloudNine eDiscovery Platform is a cloud-based, full-featured, complete eDiscovery platform that simplifies and automates core discovery tasks with fully integrated and automated capabilities including:

+ Targeted Preservation and Collection from CloudNine
+ Legal Hold Notifications from CloudNine
+ CloudNine eDiscovery Platform (Ingestion, Processing, Review, and Production)
+ Outpost for Relativity from CloudNine (Automated Data Loading with Pre-Loading Filtering and Culling for Relativity)

Try CloudNine at No Risk, Immediately

To sign up for a free trial of CloudNine visit the CloudNine website (cloudnine.com), request your free account, and begin immediately to use the power and precision of simplified eDiscovery automation in your litigation, investigation, and audit efforts. To request a demonstration of CloudNine, click here.

About CloudNine, The eDiscovery Company

Founded in 2002 and based in Houston, Texas, CloudNine (cloudnine.com) is a data and legal discovery technology company with proven expertise in simplifying and automating the discovery of data for audits, investigations, and litigation. Used by legal and business customers worldwide including more than 50 of the top 250 Am Law firms and many of the world’s leading corporations, CloudNine’s eDiscovery automation software and services help customers gain insight and intelligence on electronic data.

CloudNine’s eDiscovery platform has been highlighted by industry experts in reports, reviews, and surveys including Gartner, 451 Research, Blue Hill Research, Corporate Counsel Magazine, the New York Journal, and Texas Lawyer. CloudNine also publishes the eDiscovery Daily Blog, a trusted source of information for the legal industry. A leader in eDiscovery simplification and automation, you can learn more about CloudNine at 713.462.3885, info[at]cloudnine.com, or at cloudnine.com.

For More Information Contact:

Rob Robinson
COO
CloudNine
PR@cloudnine.com
512.934.7531

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eDiscovery Automation Software Leader CloudNine to Exhibit at Legaltech® New York 2018

Company Exhibit, Briefings, and Activities to Focus on the Legal and Business Benefits of Integrated and Automated eDiscovery Software

CloudNine, a leader in simplifying and automating data and legal discovery for litigation, investigations, and audits, today announced its participation as an exhibitor in the Legaltech® New York conference from January 30 through February 1, 2018, at the New York Hilton Midtown. In conjunction with exhibition participation, CloudNine will also introduce and report on newly released eDiscovery offerings through a series of briefings, demonstrations, and social activities for the legal technology community converging in New York during this essential professional development event.

CloudNine at the Legaltech Tradeshow Exhibition

CloudNine will exhibit at booth No. 533 beginning at 10:30 am on Tuesday, January 30 through Thursday, February 1, 2018, in the Legaltech exhibit hall at the New York Hilton Midtown.

Led by GC and VP of Sales Julia Romero Peter and VP of Channel Sales Clint Lehew, CloudNine eDiscovery product and service experts will be on hand to share with and learn from attendees while demonstrating CloudNine’s cloud-based, SaaS-delivered eDiscovery software.  Products and services to be highlighted and demonstrated include:

+ Legal Hold Notifications from CloudNine
+ Preservation and Collection from CloudNine
+ The CloudNine eDiscovery Platform (Ingestion, Processing, Review, and Production)
+ Outpost for Relativity from CloudNine

Visit booth No. 533 during exhibit hours to speak with the CloudNine team or schedule a specific time for a booth meeting by clicking here.

eDiscovery Expert Briefings and Demonstrations from CloudNine

CloudNine will also host a series of private eDiscovery expert briefings for clients, practitioners, communicators, and researchers during the week of Legaltech. Conducted by the CloudNine executive team and led by CEO Brad Jenkins and CTO Bill David, these briefings will highlight the legal and business benefits of working with CloudNine, share the team’s latest market research and observations, and present demonstrations of its highly recognized eDiscovery automation software. To request a private meeting with company and product experts, click here.

Drinks with Doug and Mary Social Hour

Drinks with Doug and Mary is an annual gathering hosted by CloudNine, the Association of Certified E-Discovery Specialists, and Compliance Discovery Solutions, for information technology, legal, and eDiscovery professionals in New York City during the week of Legaltech.Led by experts Doug Austin (CloudNine), Mary Mack (ACEDS), and Marc Zamsky (ComplianceDS), you are invited to join experts from across the eDiscovery ecosystem at Ruth’s Chris Steak House on Wednesday, January 31 from 4:00 pm until 6:00 pm, for this entertaining event. For registration and location information, click here.

Try CloudNine at No Risk, Immediately

To sign up for a free trial of CloudNine before Legaltech, visit the CloudNine website (cloudnine.com), request your free account, and begin immediately to use the power and precision of simplified eDiscovery automation in your litigation, investigation, and audit efforts.

About CloudNine, The eDiscovery Company

Founded in 2002 and based in Houston, Texas, CloudNine (cloudnine.com) is a data and legal discovery technology company with proven expertise in simplifying and automating the discovery of data for audits, investigations, and litigation. Used by legal and business customers worldwide including more than 50 of the top 250 Am Law firms and many of the world’s leading corporations, CloudNine’s eDiscovery automation software and services help customers gain insight and intelligence on electronic data.

CloudNine’s eDiscovery platform has been highlighted by industry experts in reports, reviews, and surveys including Gartner, 451 Research, Blue Hill Research, Corporate Counsel Magazine, the New York Journal, and Texas Lawyer. CloudNine also publishes the eDiscovery Daily Blog, a trusted source of information for the legal industry. A leader in eDiscovery simplification and automation, you can learn more about CloudNine at 713.462.3885, info[at]cloudnine.com, or at cloudnine.com.

For More Information Contact:

Rob Robinson
COO
CloudNine
PR@cloudnine.com
512.934.7531

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Legal Industry Analyst Ari Kaplan Interviews CloudNine CEO Brad Jenkins

Podcast: The Alignment of E-Discovery, Technology, and Industry Insight

Interview with Brad Jenkins by Legal Industry Analyst Ari Kaplan

I spoke with Brad Jenkins, the co-founder and CEO of CloudNine Discovery, a cloud-based e-discovery software provider. We discussed the genesis of CloudNine, how e-discovery has changed over the past 15 years, the trends that are driving what the company offers, its approach to security, how CloudNine differs from other companies in this sector, its portfolio of educational content, and how e-discovery is evolving.

Click here to listen to the podcast interview (10 Minutes).

Source: Reinventing Professionals

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2017 Market Guide for E-Discovery Solutions: Mention of CloudNine by Gartner

Extract of report from Gartner

Authored by industry analysts Julian Tirsu, Garth Landers, and Shane Harris, and available for purchase from the Gartner website ($1,295.00), the 2017 Market Guide for E-Discovery Solutions report highlights the fact that e-discovery solutions facilitate digital discovery and provide oversight during legal matters and that sanctions and regulatory action can lead to exorbitant fees without the technology and a well-defined process to support such cases. Instructure and operations (I&O) leaders and compliance and legal stakeholders can use market guide to help choose appropriate solutions.

CloudNine was mentioned as a representative software vendor in the Market Guide for E-Discovery Solutions. For access to the complete report, click here.

Additionally, Gartner Peer Insights provides verified reviews of leading eDiscovery platforms. To read about reviews of CloudNine, click here.

Source: Gartner

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CloudNine Selected as a Leader in Multiple Categories by Texas Lawyer Readers in Best of 2017 Reader Ranking Survey

Texas Lawyer’s Best of 2017 Issue Highlights eDiscovery-Centric Recognition of CloudNine

CloudNine, the eDiscovery Company (cloudnine.com) providing eDiscovery automation software and services for litigation, investigations, and audits, today highlighted its recent recognition as a leading eDiscovery provider by voters in Texas Lawyer’s Best of 2017 survey.

Texas Lawyer’s Best of 2017 issue was published in October with the top three responses in each of more than 30 categories shared in the annual survey results. CloudNine was voted as a leading provider in the following cities and reader ranking categories:

Houston

  • Best National End-to-End E-Discovery Provider (2)
  • Best Texas-Based End-to-End E-Discovery Provider (3)
  • Best Texas-Based Computer Forensics Firm (1)
  • Best End-to-End Litigation Consultant (3)

Austin

  • Best National End-to-End E-Discovery Provider (2)
  • Best Texas-Based End-to-End E-Discovery Provider (3)
  • Best Texas-Based Computer Forensics Firm (3)
  • Best Corporate Investigations Provider (2)
  • Best End-to-End Litigation Consultant (3)

Dallas

  • Best Texas-Based Computer Forensics Firm (3)
  • Best Corporate Investigations Provider (2)

Voting for the survey was conducted online via ballot beginning in May of 2017.

Try CloudNine at No Risk, Immediately

To sign up for a free trial of CloudNine, visit the CloudNine website (cloudnine.com), request your free account, and begin immediately to use the power and precision of simplified eDiscovery automation in your litigation, investigation, and audit efforts.

About CloudNine, The eDiscovery Company

Founded in 2002 and based in Houston, Texas, CloudNine is a legal intelligence technology company with deep expertise in the analysis, processing, and review of electronically stored information (ESI). Currently used by more than 50 of the top 250 Am Law firms as well as in many of the world’s leading corporations, CloudNine has been recognized in reports and surveys by Gartner, 451 Research, Blue Hill Research, Corporate Counsel Magazine, the New York Journal, and Texas Lawyer. CloudNine also publishes the eDiscovery Daily Blog, a trusted source of information for the legal industry. A leader in eDiscovery automation, you can learn more about CloudNine at 713.462.3885, info[at]cloudnine.com, or at cloudnine.com.

For more information contact:

Rob Robinson, CloudNine
PR@cloudnine.com
512.934.7531

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CloudNine and Compliance Enable eDiscovery Automation and Acceleration for Fortune 200 Client

Combination of Outpost for Relativity Technology and Discovery-as-a-Service Platform Simplifies Discovery for Leading U.S. Company

Houston, Texas (PRWEB) October 10, 2017

CloudNine, the eDiscovery Company (cloudnine.com), partnering with Compliance Discovery Solutions, today highlighted the successful delivery to a leading U.S. company of a jointly developed solution that combines the speed and efficiency of self-service eDiscovery with the power and precision of the industry’s leading legal review platform.

Born of the technology partnership announced between CloudNine and Compliance in early 2017, the joint solution integrates CloudNine’s Outpost for Relativity technology with Compliance’s Discovery-as-a-Service (DaaS) platform featuring Relativity, to provide self-service ingestion and processing of data directly into an optimized hosted Relativity environment. Delivered from the security of a private, protected cloud environment, a unique attribute amongst the different types of cloud offerings, this solution automates and accelerates the complete discovery process, saving the Fortune 200 client time and money while increasing the power and precision of the legal department’s processing, analytics and review capability.

“Today’s corporations are actively examining how to automate and accelerate their eDiscovery efforts while at the same time protecting their investments in technology and training,” shared Marc Zamsky, COO of Compliance. “Our jointly developed solution with CloudNine was recently deployed by a Fortune 200 legal department to help automate much of their eDiscovery process with the attributes of self-service capability while continuing their use of Relativity. This solution protected the company’s financial and institutional knowledge investment in eDiscovery while adding additional workflow and economic efficiencies, allowing the company to increase in effectiveness while reducing costs. This win-win proposition is one our clients are increasingly asking for, and we are excited to be able to meet their needs through our efforts with CloudNine.”

“Facing the challenge of increasing volumes of data coupled with omnipresent budgetary constraints, corporations are many times caught between a rock and a hard place as they seek to increase eDiscovery capability while decreasing costs,” noted Brad Jenkins, CEO of CloudNine. “Integrating our automation technology with Compliance’s proven discovery platform is helping clients manage needs and budgets while still being able to take advantage of advanced technologies that can help them improve eDiscovery efficiencies.  The recent successful deployment of our jointly developed solution with Compliance within the legal department of a Fortune 200 company truly validates the need for the solution and our ability to jointly deliver such an important offering to the market.”

The CloudNine and Compliance Solution

The joint CloudNine and Compliance eDiscovery technology solution consists of three key elements:

+ CloudNine’s Outpost for Relativity Technology
+ Compliance’s Discovery-as-a-Service Platform
+ Compliance’s Hosted Relativity Environment

CloudNine’s Outpost eDiscovery automation integration with Relativity provides users with a tool that accelerates the upload, ingestion, and processing of electronically stored information (ESI). This capability allows users to ingest ESI directly from their desktops immediately and automatically move it into Compliance’s DaaS Managed Services Platform, streamlining workflows for corporate and law firm eDiscovery practitioners.

Compliance’s integrated DaaS platform delivers a complete eDiscovery technology and infrastructure solution. The platform allows customers to gain and maintain control of their eDiscovery efforts with best-of-breed technology without the need for additional investment in software, hardware, infrastructure, or dedicated internal resources.

Compliance’s Hosted Relativity Environment provides clients with the power and precision of Relativity for legal review from an optimized hosting environment.

The comprehensive solution is delivered from the security of a private, protected cloud, providing the access and economic efficiencies of a public cloud deployment with the added protection of a private data center environment. This added level of security enables clients to know exactly where the data is at all times from both a virtual and physical perspective and is an industry differentiator given the proliferation of pure public cloud eDiscovery platform deployments that are challenged by the increasing legal and regulatory requirements around data privacy and security.

Learn More

To learn more about the joint CloudNine and Compliance solution, its pricing, and how it is helping leading corporations and law firms economically and securely extend their eDiscovery effectiveness, visit CloudNine at cloudnine.com or Compliance at www.complianceds.com.

About CloudNine, The eDiscovery Company

Founded in 2002 and based in Houston, Texas, CloudNine (cloudnine.com) is a legal intelligence technology company with deep expertise in the analysis, processing, and review of electronically stored information (ESI). Currently used by more than 50 of the top 250 Am Law firms as well as in many of the world’s leading corporations, CloudNine has been recognized in reports and surveys by Gartner, 451 Research, Blue Hill Research, Corporate Counsel Magazine, the New York Journal, and Texas Lawyer. CloudNine also publishes the eDiscovery Daily Blog, a trusted source of information for the legal industry. A leader in eDiscovery automation, you can learn more about CloudNine at 713.462.3885, info[at]cloudnine.com, or at cloudnine.com.

About Compliance

Compliance Discovery Solutions (www.complianceds.com) is a state-of-the-art integrated eDiscovery services and managed review provider. Through a combination of cutting-edge technology, secure SSAE 16 SOC certified data centers and a national footprint of document review space; Compliance helps AmLaw 100 and Fortune 1000 clients manage critical and complex legal matters. Compliance is a division of System One (www.systemone.com).

For more information contact:

Rob Robinson, CloudNine
PR@cloudnine.com
512.934.7531

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CloudNine Voted as a Leader in Multiple Categories in The Recorder’s Best of 2017 Reader Ranking Survey

Eleventh Annual Issue of The Recorder’s Best Highlights eDiscovery-Centric Recognition of CloudNine

CloudNine, the eDiscovery Company (cloudnine.com) providing eDiscovery automation software and services for litigation, investigations, and audits, today highlighted its recent recognition as a leading eDiscovery provider by voters in the eleventh annual issue of The Recorder’s Best Survey.

The Recorder’s BEST OF 2017 issue was published in September with the top three responses in each of more than 80 categories shared in the annual survey results. CloudNine was voted as a leading provider in the following three reader ranking categories:

  • Best Online Review Platform (3)
  • Best Predictive Coding Solution (2)
  • Best Information Governance Solution (2)

Voting for the survey was conducted online via ballot beginning in April of 2017.

Try CloudNine at No Risk, Immediately

To sign up for a free trial of CloudNine, visit the CloudNine website (cloudnine.com), request your free account, and begin immediately to use the power and precision of simplified eDiscovery automation in your litigation, investigation, and audit efforts.

About CloudNine, The eDiscovery Company

Founded in 2002 and based in Houston, Texas, CloudNine is a legal intelligence technology company with deep expertise in the analysis, processing, and review of electronically stored information (ESI). Currently used by more than 50 of the top 250 Am Law firms as well as in many of the world’s leading corporations, CloudNine has been recognized in reports and surveys by Gartner, 451 Research, Blue Hill Research, Corporate Counsel Magazine, the New York Journal, and Texas Lawyer. CloudNine also publishes the eDiscovery Daily Blog, a trusted source of information for the legal industry. A leader in eDiscovery automation, you can learn more about CloudNine at 713.462.3885, info[at]cloudnine.com, or at cloudnine.com.

For more information contact:

Rob Robinson, CloudNine
PR@cloudnine.com
512.934.7531

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Customer Snapshot: An Immediate International Compliance Challenge Met by CloudNine

An Immediate International Compliance Challenge Met by CloudNine

CloudNine, the eDiscovery Company (cloudnine.com) providing eDiscovery automation software and services for litigation, investigations, and audits, today highlighted a recent international law firm’s selection of CloudNine to provide simplified eDiscovery automation in support of its corporate compliance practice. This highlighting provides one example of how CloudNine is simplifying eDiscovery for law firms, corporations, and governmental organizations.

Customer Challenge

Our customer, a Latin America-based international law firm that advises local, regional, and international companies on country-specific corporate compliance, provides counsel and services in support of extraterritorial matters. These matters routinely range from white-collar Foreign Corruption Practices Act (FCPA) and Anti-Money Laundering (AML) investigations to civil cross-border and multi-jurisdictional litigation and arbitration. With a law firm of more than 65 attorneys and 20 tax advisors and a sporadic but intense workflow requiring advanced legal discovery technology to support time-sensitive audits, investigations, and litigation, our customer was interested in evaluating an alternative eDiscovery platform to replace their current technology. Given the nature of the support and the irregular intervals of intensive discovery, our customer not only required advanced eDiscovery technology but also needed a pricing model that allowed for periodic usage without penalizing them for episodical engagements. The hope of the firm’s corporate compliance practice lead attorney was that the alternative eDiscovery technology could be utilized as an immediate replacement and serve as a permanent part of the firm’s discovery resources.

Needs Snapshot

+ Proven Provider with Compliance Expertise
+ Advanced eDiscovery Technology
+ Flexible Pricing Model
+ Immediate Implementation

CloudNine Solution

Upon being notified of the customer’s technology and business requirements for an advanced, cloud-based, SaaS-deployed eDiscovery platform that could support investigation and litigation needs while meeting business requirements, CloudNine’s customer support team immediately began working directly with the compliance practice’s lead attorney to provide a familiarization of CloudNine’s eDiscovery Platform to the firm’s multinational-focused multilingual associates. Key areas of interest to the customer highlighted during technology demonstrations included:

+ Ability of Any User to Immediately Upload, Process, Analyze, Review and Produce Electronically Stored Information (Speed)
+ Intuitive Interface for Comprehensive Capability (Simplicity)
+ Security of the Platform Based on its Private and Protected Cloud-Environment (Security)
+ Availability of A Full Suite of Professional Services to Support a Wide Range of Audit, Investigation, and Litigation Requirements (Services)

The CloudNine customer support team also developed a complete pricing strategy and model to support the customer’s business need of economical and predictable pricing without the requirement for long-term, subscription pricing commitments.  

In a time frame of fewer than two weeks from initial conversation to an agreement to go forward, CloudNine listened to the customer’s needs, developed a technology and business offering to meet the customer’s needs, and informed, educated, and instructed the customer on the use of the CloudNine eDiscovery Platform.

Results

Upon successful demonstration of the eDiscovery platform and presentation of a simplified pricing model that would meet the customer’s needs and provide cost savings over the customer’s previous eDiscovery offering, the law firm selected CloudNine in early 2017 to replace its previous technology and provide eDiscovery support for its international corporate compliance practice.

CloudNine then coordinated and deployed access to the CloudNine eDiscovery Platform to the customer’s Latin America-based associates. This seamless deployment consisted of the set-up, training, and the availability of professional services and technical support to meet the eDiscovery requirements. 

Ongoing Benefits

+ Associate Acceptance and Use of CloudNine as Primary eDiscovery Platform
+ Increased Flexibility Based on Platform Ease-of-Use
+ Decreased Costs Based on Appropriate Pricing Model

“CloudNine’s sensitivity to our compliance practice’s specific needs and ability to immediately deliver a comprehensive discovery offering has helped us better serve our international clientele who rely on us for timely advice and support on both white-collar and civil matters,” shared the Compliance Practice Lead Attorney. “They have saved us time, decreased our costs, and increased our ability to quickly and decisively to respond to critical information requirements.”

Try CloudNine at No Risk, Immediately

To sign up for a free trial of CloudNine, visit the CloudNine website (cloudnine.com), request your free account, and begin immediately to use the power and precision of simplified eDiscovery automation in your litigation, investigation, and audit efforts.

About CloudNine, The eDiscovery Company

Founded in 2002 and based in Houston, Texas, CloudNine is a legal intelligence technology company with deep expertise in the analysis, processing, and review of electronically stored information (ESI). Currently used by more than 50 of the top 250 Am Law firms as well as in many of the world’s leading corporations, CloudNine has been recognized in reports and surveys by Gartner, 451 Research, Blue Hill Research, Corporate Counsel Magazine, the New York Journal, and Texas Lawyer. CloudNine also publishes the eDiscovery Daily Blog, a trusted source of information for the legal industry. A leader in eDiscovery automation, you can learn more about CloudNine at 713.462.3885, info[at]cloudnine.com, or at cloudnine.com.

 

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