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Blue Hill Research Notes CloudNine in Modern eDiscovery Platform Report

Extract from article by Jim Duffy, Esq.

In order to assist organizations with their own eDiscovery solution selection and evaluation of eDiscovery vendor support for eDiscovery challenges, Blue Hill Research assembled a select Solution Landscape describing eDiscovery vendors that demonstrate strong adoption of modern eDiscovery solution components that include: (1) cloud-based deployment, (2) focus on expanded data collection, (3) robust predictive coding and analytics capabilities, and (4) improved user interface and user experience.

CloudNine received mention in the report Reinvesting in the eDiscovery Cycles: Modern eDiscovery Platforms and was noted as one of the vendors in the eDiscovery ecosystem that demonstrated attention to the challenges identified by Jim Duffy, Esq. of Blue Hill Research.

Source: Blue Hill Research

For access to the complete report, click here.

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InsideCounsel Highlights 3 Reasons eDiscovery Companies Need Better Search Solutions

Extract from InsideCounsel article by Amanda Ciccatelli

With the amount of data being captured and stored by organizations doubling every 1.2 years, the ability to quickly and effectively search through data stores that are growing exponentially has become more important than ever to meet discovery obligations within reasonable costs.

There are three key reasons that law firms and e-discovery companies need better search solutions, according to [Doug] Austin [of CloudNine]. First, the ability to identify potentially relevant information in litigation quickly is key to determining the best course of action to proceeding in the case, and effective search is an important component to accomplishing that goal. Second, failure to preserve or produce clearly responsive electronically stored information (ESI) in litigation can lead to sanctions by the court.  And third, in a recent survey, budgetary constraints was identified as the factor to have the most impact on e-discovery business over the next six months, so search solutions help manage and control discovery costs to help litigants stay within reasonable budgets.

Austin shared three ways to address these issue including: Emphasize up-front information governance efforts to keep data volumes manageable and also identify all potential sources of data through an organization data map; emphasize automation of repeatable tasks within the discovery life cycle and select providers who can support that automation effort and help the organization reduce costs through reduction of personnel; and require their providers to offer predictable pricing models so that they can accurately estimate costs.

Source: Inside Counsel

For the complete article, click here.

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ACEDS Highlights CloudNine in EDNA Challenge Part II

Extract from ACEDS article by Jason Krause: This year’s ACEDS E-Discovery Conference hosted the EDna Challenge Part II. This was an update to a challenge 7 years ago, in which e-discovery forensics expert Craig Ball considered whether it was possible to manage a relatively small e-discovery matter on a $1000 budget. Given economic changes, the budget this year was increased to $5000, and the data challenges were made slightly more complex. Already, the challenge is revealing interesting truths about e-discovery.

EDna is the name of an imaginary small firm lawyer trying to search a collection of emails and documents. The hypothetical collection includes six .pst files, four Gmail MBOXes, and miscellaneous files from 10 custodians. All of it must be reviewed by three attorneys in less than 90 days and the data must also be stored for two years after review. Her team must process the metadata, de-duplicate the collection, and tag and code documents for under $5,000. Already, several vendors have provided viable options in response to the challenge.

See the Conference Panel Slides: EDna-2016

Source: EDna Part II – E-Discovery for Smaller Budgets

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451 Research Highlights CloudNine with Impact Report

Extract from 451 Research report by Sean Doherty: CloudNine SaaS supports tasks in the Electronic Discovery Reference Model (EDRM) – from collection to review and production. It offers do-it-yourself software for small to midsize organizations and law firms, with additional layers of professional services to meet the needs of large enterprises and AM Law 250 firms.

Source: Impact Report – CloudNine SaaS Parts from Public Clouds, Offers eDiscovery Services From Owned Assets

For the complete report (subscription required), click here.

KMWorld Highlights CloudNine and Simplified eDiscovery

Extract from article in KMWorld by Judith Lamont on January 31, 2016: CloudNine is a cloud-based product used for e-discovery and investigation. The company also provides professional services to organizations that want to delegate some or all of their discovery tasks to a third party. CloudNine is designed to be simple to use, with a straightforward online process for uploading, reviewing and producing electronically stored information for litigation and investigations.

“Although we are CloudNine, we are not cloud-based the way most people think of it,” says Brad Jenkins, president and CEO of CloudNine. “We use a private infrastructure, and the data is highly secure, residing on dedicated servers on a dedicated network in a Tier 4 data center. We don’t use the public cloud at all.” Two pricing models are available; pay-as-you-go plans start at $25/GB per month, which includes 30 days of hosting but does not include processing (normally $100/GB for self-service processing). Subscription plans start at $1,000 per month, which includes unlimited self-service processing and up to 50GB of hosting.

The customers for CloudNine have typically been companies that provided litigation support as well as small to medium-sized law firms. Recently, larger law firms have started to use it to manage e-discovery for their clients, and that group of customers now includes dozens of firms, including more than 50 of the top 250 law firms. In addition, large (Fortune 100) corporations are using CloudNine for internal investigations and compliance.

CloudNine uses dtSearch as its search software. “It indexes very quickly,” says Doug Austin, VP of professional services, “and handles a range of file types from e-mail to documents and database information.” As for processing, CloudNine automatically unpacks the data, pulls out metadata and text and uses OCR to convert image files to searchable text.

“One thing that customers are very interested in is analytical capabilities,” Austin adds. “They want to be able to get an idea early on about whether they should settle or litigate. If they can analyze their data quickly, they can decide what their exposure is and then choose the best course of action. The simplified e-discovery automation that CloudNine provides enables our clients to perform that analysis and make those decisions quickly and effectively.”

Source: Article: Legal Applications of KM Trend Toward Flexibility, Simplicity

For the complete article, click here.