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Doug Austin

Performing an Example Copy with Robocopy – eDiscovery Best Practices

Yesterday, we discussed the benefits of Robocopy, how to access it via the command line prompt (if you have Windows Vista or later) and how to get it (if you don’t).  Today, we’re going to perform an example copy and take a look at the results.

As you’ll recall, we discussed the pitfalls last week of using drag and drop for collecting files for eDiscovery and illustrated an example using a blog post that I wrote about a month ago in a Word document for the post Five Common Myths About Predictive Coding.  If you followed the steps along with one of your own files, you noticed that the resulting file appeared to have been modified before it was created, which reflects spoliation of the metadata during the copy process.  Let’s see how Robocopy handles that file copy.

I mentioned yesterday that Robocopy is a command line tool.  If you’re really good at typing long commands at the command prompt without making a mistake, you can enter cmd in the ‘Search programs and files’ box from the Windows Start menu (‘Start’, then ‘Run’, for older versions on Windows) and that will open up a window with the command prompt.  Feel free to “have at it”.

I actually use Excel as a Robocopy script builder – courtesy of CloudNine Discovery’s Vice President of Computer Forensics, Michael Heslop (thanks, Mikey!).  The Excel workbook that I’m using takes user entered information regarding the custodian’s files to be copied and uses that to build a Robocopy statement that can then be executed at the command prompt.  I have three script examples in the Excel file: 1) Script to copy all files/folders in a folder path, 2) Script to copy specific file extensions in a folder path, and 3) Script to copy one file in a folder path.  It’s the third script example I’ll use here.

You’ll see below that I’ve highlighted the changes I’ve made to the single file copy script in the Excel spreadsheet, specifying the file name that I want to copy, the name of the custodian, the destination drive (in this case, the “E:” drive which references a connected external drive) and the path to be copied.

The resulting Robocopy statement created is as follows:

robocopy “C:Usersdaustin” “E:Austin, DougCUsersdaustin” “Common Myths About Predictive Coding–eDiscovery Best Practices.docx” /S /ZB /XJ /V /TEE /W:0 /R:0 /LOG+:”E:RobcopyLog-Austin,Doug.log”

This statement (that Michael created) takes the prompt information I’ve provided and uses it to build the Robocopy statement with desired copy and logging options.  To see a list of available options for Robocopy, type robocopy /? at the command prompt.

I take the Robocopy statement and copy it, pasting it into an empty file in Notepad or Wordpad, then save it with a file name that contains a “.bat” extension (e.g., robocop1.bat, saved to my desktop).  Then, simply double-click the file and it will open up a command window on the desktop and execute the statement.

Doing so put a copy of the file in the E:Austin, DougCUsersdaustinDocuments folder.  It also created a log file at the root which documents every folder it checked and the one folder in which it found the file.  Look at the properties of the copied file and you’ll see:

The Created date and the Accessed date reflect the original date and time when the file was created and last accessed.  That’s what we want!

You can request a copy of my Excel Robocopy script builder by sending an email to me at daustin@cloudnincloudnine.comm and I’ll be happy to send it to you.   It’s rudimentary, but it works!

So, what do you think?  Have you used Robocopy as a mechanism for eDiscovery collection?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Want to Save Your Metadata in Collection? Robocop(y) to the Rescue! – eDiscovery Best Practices

I may be showing my age, but I love the original movie RoboCop (1987).  Good movie for its time (the original, not the sequels).  But, I digress…

Last week, we discussed the pitfalls of using drag and drop for collecting files for eDiscovery and illustrated an example using a blog post that I wrote about a month ago in a Word document for the post Five Common Myths About Predictive Coding.  If you followed the steps along with one of your own files, you noticed that the resulting file appeared to have been modified before it was created, which reflects spoliation of the metadata during the copy process.

I mentioned that there are better, more forensically sound, free methods for collecting data.  One such method is Robocopy.  Robocopy is short for “Robust File Copy”.  So, technically, it has nothing to do with RoboCop, unless you consider that it protects your file metadata during the copy and saves you from spoliation of data.  Here are some key benefits:

  • Saves Metadata: Preserves file system date/time stamps which, as we illustrated last week, drag and drop does not preserve;
  • Targeted Collections: Suitable for targeted active file collections, primarily based on copying folders and their contents (files and sub-folders), not for deleted files or data from unallocated space;
  • Reliable: Enables the user to resume copying where it left off in the event of network/system interruptions;
  • Complete: Supports mirroring of the source folder so that the entire contents can be copied, including empty folders;
  • Self-Documenting: Provides an option to log the copy process for self-documentation, useful for chain of custody tracking.

If you have Windows Vista (or a later version of Windows, such as Windows 7 or Windows 8), you already have the command line version of Robocopy.  Robocopy provides numerous options for copying, including how files are copied, which files are selected, options for retrying files that fail to copy and options to log the copy process.  To see all syntax options for Robocopy (and there are many), type robocopy /? at the command prompt.

If you have an earlier version of Windows (like XP), Robocopy is not automatically included with your version of Windows.  To install it you have two options: 1. Download the robocopy.exe from the Windows 2003 resource kit, or 2. Install a GUI version which includes the exe.

If you prefer a GUI interface for later versions of Windows, you can try Richcopy (which we will discuss next week).

Not excited about using a command line tool?  Tomorrow, we will walk through a Robocopy exercise with the same file I copied last week and I will discuss how you can build a Robocopy “script” in Excel (or use one that I already have) to make the copying and collection process easier.

So, what do you think?  Have you used Robocopy as a mechanism for eDiscovery collection?  Please share any comments you might have or if you’d like to know more about a particular topic.

Image Copyright ©Metro-Goldwyn-Mayer Studios Inc.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Plaintiff Receives Adverse Inference Sanction for Deleting Facebook Profile – eDiscovery Case Law

Unlike last week’s case law summary about a case where a request for social media data was denied, this week’s case law summary relates to sanctions for deleting a social media data profile.

In Gatto v. United Air Lines, Inc., No. 10-cv-1090-ES-SCM, (D.N.J. Mar. 25, 2013), New Jersey Magistrate Judge Steven C. Mannion issued an adverse inference sanction against the plaintiff for failing to preserve data due to the fact that he either, deactivated his Facebook account and allowed the account to be automatically deleted after fourteen days, or that he deleted the account outright.  Judge Mannion denied the defendant’s request for attorney’s fees and costs for “the time and effort it was forced to expend in an effort to obtain discovery”.

Case Background

In this personal injury action, a ground operations supervisor alleged injuries after vehicles operated by the defendants did “crash into him”.  The defendants served a production request to the plaintiff in July 2011 which included a request for documents and information related to social media accounts maintained by the plaintiff.  In November 2011, the plaintiff provided the defendants with signed authorizations for the release of information from sites such as eBay and PayPal, but did not include an authorization for the release of records from Facebook.  In a settlement conference in December 2011, the judge ordered the plaintiff to execute an authorization for the release of documents and information from Facebook and the plaintiff agreed to change his password and provide it to the defendants.

However, the parties disputed whether it was agreed that defense counsel would directly access the plaintiff’s Facebook account.  The defendants subsequently accessed the account and the plaintiff received an alert from Facebook that his account was logged onto from an unfamiliar IP address.  After, in January 2012, the plaintiff’s counsel agreed to download the Facebook account information and provide a copy to the parties, it was determined that the plaintiff’s Facebook account had been deactivated back on December 16, 2011 (after he received the alert from Facebook), and that all of the plaintiff’s account data was lost.  As a result, the defendants requested the adverse inference instruction and monetary sanctions.

Judge’s Evaluation and Ruling

Judge Mannion noted four factors in considering an adverse inference instruction sanction:

  1. the evidence was within the party’s control;
  2. there was an actual suppression or withholding of evidence;
  3. the evidence was destroyed or withheld was relevant to the claims or defenses; and
  4. it was reasonably foreseeable that the evidence would be discoverable.

Judge Mannion stated, “Here, the deletion of Plaintiff’s Facebook account clearly satisfies the first, third, and fourth of the aforementioned factors.  Plaintiff’s Facebook account was clearly within his control, as Plaintiff had authority to add, delete, or modify his account’s content…It is also clear that Plaintiff’s Facebook account was relevant to the litigation.”  With regard to the second factor and the plaintiff’s claim that the deletion was unintentional, Judge Mannion ruled that “Even if Plaintiff did not intend to permanently deprive the defendants of the information associated with his Facebook account, there is no dispute that Plaintiff intentionally deactivated the account. In doing so, and then failing to reactivate the account within the necessary time period, Plaintiff effectively caused the account to be permanently deleted.”  Finding all four factors satisfied, Judge Mannion granted the adverse inference instruction sanction.  With regard to the request for fees and costs, Judge Mannion ruled that “such a decision is left to the discretion of the court” and denied the request.

So, what do you think?  Was the sanction appropriate?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Appeals Court Upholds Decision Not to Recuse Judge Peck in Da Silva Moore – eDiscovery Case Law

As reported by IT-Lex, the Second Circuit of the US Court of Appeals rejected the Plaintiff’s request for a writ of mandamus recusing Magistrate Judge Andrew J. Peck from Da Silva Moore v. Publicis Groupe SA.

The entire opinion is stated as follows:

“Petitioners, through counsel, petition this Court for a writ of mandamus compelling the recusal of Magistrate Judge Andrew J. Peck. Upon due consideration, it is hereby ORDERED that the mandamus petition is DENIED because Petitioners have not ‘clearly and indisputably demonstrate[d] that [Magistrate Judge Peck] abused [his] discretion’ in denying their district court recusal motion, In re Basciano, 542 F. 3d 950, 956 (2d Cir. 2008) (internal quotation marks omitted) (quoting In re Drexel Burnham Lambert Inc., 861 F.2d 1307, 1312-13 (2d Cir. 1988)), or that the district court erred in overruling their objection to that decision.”

Now, the plaintiffs have been denied in their recusal efforts in three courts.

Since it has been a while, let’s recap the case for those who may have not been following it and may be new to the blog.

Last year, back in February, Judge Peck issued an opinion making this case likely the first case to accept the use of computer-assisted review of electronically stored information (“ESI”) for this case.  However, on March 13, District Court Judge Andrew L. Carter, Jr. granted the plaintiffs’ request to submit additional briefing on their February 22 objections to the ruling.  In that briefing (filed on March 26), the plaintiffs claimed that the protocol approved for predictive coding “risks failing to capture a staggering 65% of the relevant documents in this case” and questioned Judge Peck’s relationship with defense counsel and with the selected vendor for the case, Recommind.

Then, on April 5, Judge Peck issued an order in response to Plaintiffs’ letter requesting his recusal, directing plaintiffs to indicate whether they would file a formal motion for recusal or ask the Court to consider the letter as the motion.  On April 13, (Friday the 13th, that is), the plaintiffs did just that, by formally requesting the recusal of Judge Peck (the defendants issued a response in opposition on April 30).  But, on April 25, Judge Carter issued an opinion and order in the case, upholding Judge Peck’s opinion approving computer-assisted review.

Not done, the plaintiffs filed an objection on May 9 to Judge Peck’s rejection of their request to stay discovery pending the resolution of outstanding motions and objections (including the recusal motion, which has yet to be ruled on.  Then, on May 14, Judge Peck issued a stay, stopping defendant MSLGroup’s production of electronically stored information.  On June 15, in a 56 page opinion and order, Judge Peck denied the plaintiffs’ motion for recusal.  Judge Carter ruled on the plaintiff’s recusal request on November 7, denying the request and stating that “Judge Peck’s decision accepting computer-assisted review … was not influenced by bias, nor did it create any appearance of bias”.

So, what do you think?  Will this finally end the recusal question in this case?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Pop Quiz: Is it Possible for a File to be Modified Before it is Created? – eDiscovery Best Practices

Sounds like a trick question, doesn’t it?  The answer is yes.  And, collecting files in a forensically unsound manner can be a drag…and drop.

You know those TV shows where they say “Don’t try this at home?”  Here is an exercise you can try at home.  Follow these steps:

Open Windows Explorer and go to one of your commonly used folders – for example, your Documents folder.  Select one of the documents by clicking on it.  Then, hold down the Ctrl key on your keyboard and drag that file to another folder (preferably another of your commonly used folders).  You’ve just created a copy of that file.  BTW, be sure you hold down the Ctrl key when dragging; otherwise, you will move the file to the new folder instead of copying it.

Go to the folder containing the new copy of the file in Windows Explorer and right-click on the file, then select Properties from the pop-up menu.  You will then see a Properties window similar to the one in the graphic at the top of this blog post.  In my example, I used a blog post that I wrote about a month ago in a Word document for the post Five Common Myths About Predictive Coding.

Notice anything unusual?  The Created date and the Accessed date reflect the date and time that you performed a “drag and drop” of the file to create a copy of it in a new location.  The Modified date still reflects the date the original file was last modified – in my example above, the modified date is the date and time when I last edited that document in Word.  The file appears to have been modified one month before it was created.*

If this were an eDiscovery collection scenario and you used “drag and drop” to collect a file like this, then…congratulations! – you’ve just spoliated metadata during the collection process.  This is one reason why “drag and drop” is not a recommended approach for collecting data for eDiscovery purposes.

There are better, more forensically sound, free methods for collecting data, even if your goal is simply to perform a targeted collection of active files from within a folder.  If you wish to also collect deleted files and data from drive “slack space”, there are free methods for performing that collection as well.  Next week, we will begin discussing some of those methods.

So, what do you think?  Have you used “drag and drop” as a mechanism for eDiscovery collection?  Please share any comments you might have or if you’d like to know more about a particular topic.

* – Microsoft Office files do keep their own internal metadata date fields, so the date created would still be preserved within that field.  Other file types do not, so the “drag and drop” method would eliminate the date created completely for the new copies of those files.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Yet Another Request for Facebook Data Denied – eDiscovery Case Law

We’ve seen several cases where social media data was requested – with some requests granted (including this one, this one, this one and this one) and other requests denied (including this one, this one, this one and this one).  Here is a recent case where the request was denied.

In Potts v. Dollar Tree Stores, Inc., No. 3:11-cv-01180, (D. MD Tenn. Mar. 20, 2013), Tennessee District Judge William Haynes ruled that the defendant “lacks any evidentiary showing that Plaintiff’s public Facebook profile contains information that will reasonably lead to the discovery of admissible evidence” and, therefore, denied the defendant’s motion to compel regarding same.

In this harassment and discrimination case, the defendant, after serving requests for production on the plaintiff in April 2012, deposed the plaintiff on February 7 of this year, where she testified that she and her counsel possessed several other documents that they did not produce for the defendant.  The defendant filed a motion to compel several types of data including “Facebook and/or other social media data”.  Since the motion to compel, the plaintiff produced the following items:

  • Plaintiff’s day planner;
  • 8-10 pages of documentation concerning “write-ups” and “store visits” from Plaintiff’s employment at the Dollar Tree Store;
  • All saved or exchanged emails between Plaintiff, Trowery and/or any other representatives of Dollar Tree, or involving anything relevant to Plaintiff’s claim in Plaintiff’s possession, including the email containing a draft of Plaintiff’s statement to the EEOC in support of Trowery.

With regard to the request for Facebook data, the plaintiff objected, citing “other court’s holdings that the discovery of Facebook is allowed only where “the defendant makes a threshold showing that publicly available information on [Facebook] undermines the Plaintiff’s claims.”

Judge Haynes noted that while the Sixth Circuit has not yet ruled on the scope of discovery of private Facebook pages, other courts hold that:

“[M]aterial posted on a `private Facebook page, that is accessible to a selected group of recipients but not available for viewing by the general public, is generally not privileged, nor is it protected by common law or civil law notions of privacy. Nevertheless, the Defendant does not have a generalized right to rummage at will through information that Plaintiff has limited from public view. Rather, consistent with Rule 26(b) . . . [and decisional law] . . . there must be a threshold showing that the requested information is reasonably calculated to lead to the discovery of admissible evidence. Otherwise, the Defendant would be allowed to engaged in the proverbial fishing expedition, in the hope that there might be something of relevance in Plaintiff’s Facebook account.”

In this case, Judge Haynes ruled that “The Defendant lacks any evidentiary showing that Plaintiff’s public Facebook profile contains information that will reasonably lead to the discovery of admissible evidence…Thus, the Court concludes that Defendant has not made the requisite showing for full access to Plaintiff’s private Facebook or other social media pages.”

The defendant also requested reasonable attorneys’ fees incurred in preparing the motion to compel, but Judge Haynes ruled “Given that Plaintiff had justifiable reasons for her discovery objections, the Court concludes that Defendant is not entitled to attorneys’ fees for its motion to compel.”

So, what do you think?  Was the judge correct to deny the Facebook request?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

The Hammer Comes Down on Losing Plaintiff for Spoliation of Data – eDiscovery Case Law

Apparently, having your case dismissed isn’t the worst that can happen to you for egregious spoliation of data.  You can also be ordered to pay the winning party over $200,000 in fees and costs for the case.

In Taylor v. Mitre Corp., No. 1:11-cv-1247, 2013 (E.D. Va. Feb. 13, 2013), Virginia District Judge Liam O’Grady partially granted the prevailing defendant’s motion for fees and costs after the court dismissed the case due to the plaintiff’s spoliation of evidence. The court refused to grant the costs of image processing because the defendant did not adequately explain the services involved; it granted the costs of forensic analysis of the plaintiff’s laptop and made a partial award of attorneys’ fees given the difficulty in litigating this issue.

In November 2012 (as discussed on this blog here), Judge O’Grady dismissed the plaintiff’s employment-related claims against his former employer, Mitre. Taylor had used a sledgehammer to destroy a computer and data wiping programs to eliminate data from his laptop, prompting case-ending spoliation remedies. When the court ruled in favor of Mitre, it also ruled that Taylor should pay for Mitre’s fees and costs associated with its motion for sanctions.

Mitre claimed fees in the amount of $378,480 and costs in the amount of $49,245. The fees included the costs of forensic analysis of Taylor’s computer and image processing. Noting the “scant case law on the issue of image processing,” Judge O’Grady declined to award costs for this service and also referenced Mitre’s failure to explain “what these image processing services entailed (for example, what does it mean to ‘blow back TIFF images,’ why does it cost $686.00, and why did it need to be performed twice?), but Mitre [made] no claim that the resulting images were ever admitted into evidence.” Although rejecting more than $5,000 of Mitre’s claim, the court permitted Mitre to submit an additional motion to explain these fees.

Mitre also claimed costs of more than $32,000 to analyze Taylor’s laptop. Finding that “Taylor’s intentional destruction of evidence no doubt made forensic analysis of his computer more time consuming and expensive,” Judge O’Grady awarded the fee. However, he partially rejected the request for costs because “the Taxation Guidelines do not entitle Mitre to expert witness fees beyond the $40 per day, plus travel and incidentals, afforded to lay witnesses.” Accordingly the court awarded Mitre the costs of the forensic analysis, minus the costs of $3,200 charged for “‘testimony preparation’ and ‘expert testimony.’”

In addition, Mitre’s attorneys sought compensation for the work they did “as a result of Mr. Taylor’s spoliation. The bill is for 649.2 hours of attorney time and 245.4 hours of paralegal time, for a grand total of $378,480.00 in fees.” The court reduced the hours of the attorneys to 487 hours, finding that some of the time would have been spent regardless of the spoliation, with the rest acceptable because the “spoliation issue was, however, contentious and much ink was spilled.” The court rejected the request for paralegal time, finding the tasks they performed either administrative or attorney work. Ultimately, the court awarded fees of $163,882.18.  Including the awarded costs, the total came to $202,399.66 in fees and costs awarded – a hefty price for using a sledgehammer and data wiping software on two discoverable computers.

So, what do you think?  Were the awarded costs appropriate?  Please share any comments you might have or if you’d like to know more about a particular topic.

Case Summary Source: Applied Discovery (free subscription required).  For eDiscovery news and best practices, check out the Applied Discovery Blog here.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Is it Time to Ditch the Per Hour Model for Document Review? – eDiscovery Trends

Some of the recent stories involving alleged overbilling by law firms for legal work – much of it for document review – begs the question whether it’s time to ditch the per hour model for document review in place of a per document rate for review?

As discussed by D. Casey Flaherty in Law Technology News (DLA Piper Is Not Alone: Why Law Firms Overbill), DLA Piper has been sued by its client – to the tune of over $22 million – for overbilling.  When DLA Piper produced some 250,000 documents in response to its client’s eDiscovery requests, some embarrassing internal emails were included in that production.  For example:

  • “I hear we are already 200K over our estimate – that’s Team DLA Piper!”
  • “DLA seems to love to low ball the bills and with the number of bodies being thrown at this thing, it’s going to stay stupidly high and with the absurd litigation POA has been in for years, it does have lots of wrinkles.”
  •  “It’s a Thomson project, he goes full time on whatever debtor case he has running. Full time, 2 days a week.”
  • “[N]ow Vince has random people working full time on random research projects in standard ‘churn that bill, baby!’ mode. That bill shall show no limits.”
  • “Didn’t you use three associates to prepare for a first day hearing where you filed three documents?”

In his article, Flaherty provides two other examples of (at least) perceived overbilling:

  • In the Madoff case, the government “used 6,000 hours of attorney time to procure a $140 million settlement offer (more than $23,000 delivered per hour spent)”.  Your federal tax dollars hard at work!  However, the plaintiffs’ law firms “expended 118,000 additional attorney hours on the same matter to deliver the final version of that settlement at $219 million” and seek $40 million for delivering $39 million in incremental value (once you subtract their proposed $40 million in fees).  “It appears that most of the 110 lawyers are contract attorneys performing basic document review; the plaintiffs firms are just marking them up at many, many multiples of their actual cost.”
  • In the Citigroup derivatives class action settlement, plaintiffs firms “reached a $590 million settlement from which they now seek almost $100 million in fees for 87,000 hours of billable time (average, $1,150 per hour). The bulk of the hours were spent on low-level document review work” where contract attorneys were paid $40 to $60 per hour and “the plaintiffs firms are seeking $550 to $1,000 plus per hour for those services”.

While the DLA Piper example isn’t specifically about document review overbilling, it does reflect how cavalier some firms (or at least some attorneys at those firms) can be about the subject of overbilling.  For the other two examples above, document review overbilling appears to be at the core of those disputes.  There are admittedly different levels of document review, depending on whether the attorneys are performing a straightforward responsiveness review, a privilege review, or a more detailed subject matter/issue coding review.  Nonetheless, the number of documents in the collection is finite and the cost for review should be somewhat predictable, regardless of the level of review being conducted.

Why don’t more firms offer a per document rate for document review?  Or, perhaps a better question would be why don’t more organizations insist on a per document rate?  That seems like a better way to make document review costs more predictable and more consistent.  I’m not sure why, other than “that’s the way we’ve always done it”, that it hasn’t become more predominant.  Knowing the per document rate and the number of documents to be reviewed up front would seem to eliminate overbilling disputes for document review, at least.

So, what do you think?  Is it time to ditch the per hour model for document review?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Court Says Scanning Documents to TIFF and Loading into Database is Taxable – eDiscovery Case Law

Awarding reimbursement of eDiscovery costs continues to be a mixed bag.  Sometimes, reimbursement of costs is awarded, such as in this case and this case.  Other times, those requests have been denied (or reversed) by the courts, including this case, this case and this case.  This time, reimbursement of eDiscovery costs was approved.

In Amana Society, Inc. v. Excel Engineering, Inc., No. 10-CV-168-LRR, (N.D. Iowa Feb. 4, 2013), Iowa District Judge Linda R. Reade found that “scanning [to TIFF format] for Summation purposes qualifies as ‘making copies of materials’ and that these costs are recoverable”.

With regard to the plaintiff’s claims of negligent misrepresentation and professional negligence, the defendant obtained partial summary judgment from the court on one claim and prevailed at trial on the other claim. The defendant subsequently filed a bill of costs asking the court to tax $51,233.51 in fees against the plaintiff, including “fees and disbursements for printing.” Last October, the plaintiff filed an objection to the bill of costs; in its response, the defendant withdrew its requests for certain costs and reduced the total amount requested to $50,050.61.

The requested costs included $6,000 in copying costs, including almost $5,000 in costs for uploading documents to Summation, the popular litigation support software application. The plaintiff claimed the costs were not taxable because “(1) the costs were incurred for the convenience of counsel; and (2) the costs were discovery related and were not necessary for use at trial.” On the other hand, the defendant asserted “‘[t]he electronic scanning of documents is the modern-day equivalent of exemplification and copies of paper and therefore can be taxed pursuant to§ 1920(4).’”  Taxable costs under 28 U.S.C. § 1920, includes “[f]ees for exemplification and the costs of making copies of any materials where the copies are necessarily obtained for use in the case.”

Judge Reade cited Race Tires America, Inc. v. Hoosier Racing Tire Corp. (where the winning defendants were originally awarded $367,000 as reimbursement for eDiscovery costs, but that amount was reduced to $30,370 on appeal), and found “the conversion of native files to TIFF . . . and the scanning of documents to create digital duplicates are generally recognized as the taxable ‘making copies of material.’”  Approving reimbursement for these expenses “in light of the facts and document-intensive nature of this case”, the judge rejected the plaintiff’s claim that $2,435.68 of the Summation costs awarded should be disallowed because “they were incurred for discovery purposes”, noting that “[t]here is no absolute bar to recovering costs for discovery-related copying and scanning.”

Judge Reade refused to reimburse some other document related costs, noting that “Bates match, OCR and document utilization are used to organize documents and make them searchable, activities that would traditionally be done by attorneys or support staff, and therefore, are not taxable.”

So, what do you think?  Should the costs have been awarded?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

I Tell Ya, Information Governance Gets No Respect – eDiscovery Trends

If Rodney Dangerfield were a records manager, he probably would say something like this: “I tell ya, my CEO is so dumb, I taught him how to defensibly delete – he forgot how to preserve!”  Ba-dum-bum!

As reported by Sean Doherty in Law Technology News (New Research Reveals Information Governance Gets No Respect), a new report from 451 Research has indicated that “although lawyers are bullish about the prospects of information governance to reduce litigation risks, executives, and staff of small and midsize businesses, are bearish and ‘may not be placing a high priority’ on the legal and regulatory needs for litigation or government investigation.”

In its March report, E-Discovery and E-Disclosure 2013: The Ongoing Journey to Proactive Information Governance, 451 Research conducted a survey of small, midsize, and large companies late last year regarding the handling of corporate data, with a specific focus on “enterprise IT and included relational and non-relational databases, data warehousing, text analytics, and business intelligence.”

Most notable in the survey, as reported by Doherty, “Of the 2,320 respondents, less than one-half believed that an information governance program was important to their organization” and “only 32 percent of senior management believed information governance important.”  Apparently, “more than one-half of the information technology staff who responded thought it important”.  According to the article, “larger organizations viewed information governance more importantly.”

Doherty also notes that “The 451 Research report covers a lot of ground in approximately 50 pages, the importance of IG by enterprise size, industry, job function, and jurisdiction; legal technology trends including the impact of social media and bring-your-own-device programs on e-discovery; a breakdown of e-discovery costs; and U.S. and state case law as well as a survey of legal and regulatory developments in the EU.”

For more information about the report, including other report findings and comments from David Horrigan (eDiscovery and information governance analyst and author of the report), click on the article link above.

Want specific survey results?  To purchase a copy of the report (for $3,750), click here.

In our recent thought leader interview series, several of our thought leaders mentioned information governance as a leading emerging trend within the industry.  This report appears to suggest that we still have a long way to go in educating organizations on the importance of a sound information governance program.

So, what do you think?  Do those survey numbers surprise you?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.