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Six eDiscovery Predictions for 2014, Part Two – eDiscovery Trends

It’s that time of year, where people make predictions for the coming year for all sorts of things, including electronic discovery trends for the coming year.  Friday, we covered my first three eDiscovery predictions for 2014.  Here are the remaining three predictions.

Prediction 4: Data security will be more of an emphasis than ever, yet we will continue to see more data breach stories than ever.

According to the 2013 survey entitled Security Snapshots: Threats and Opportunities that was conducted by the ABA’s Legal Technology Resource Center (available to members here), “Fully 70% of large firm respondents reported that they didn’t know if their firm had experienced a security breach”.  15% of survey respondents had experienced a security breach.

With notable security breaches happening at major corporations like Target, who recently provided an update to their holiday data breach issue that “the stolen information includes names, mailing addresses, phone numbers or email addresses for up to 70 million individuals”, and at our own Federal government, data security is becoming a major priority for everybody.

Law firms are no different.  As The American Lawyer’s 18th annual survey of law technology noted, eighty-six percent of respondents – technology directors and CTOs from 87 Am Law 200 firms – say they are more concerned about security threats now than they were two years ago.  To address the threat, law firms will have to be prepared to beef up their security infrastructure, either internally or via virtual resources.

Prediction 5: Small to medium sized law firms will need to leverage virtual resources more than ever to compete.

Speaking of virtual resources, it is becoming more difficult for law firms, especially small to medium sized firms, to keep up and compete.  Many small to mid-sized firms lack the project management expertise, the core competency, the infrastructure and the personnel in house to provide the full range of services that clients are demanding, especially for litigation support and discovery services.

Not only that, but maybe it’s not such a good idea for firms to handle all of their litigation support work in house?  “Why should you own and operate a nonlegal e-discovery business within your walls under the guise of a litigation support department?”  Collection, forensic analysis, processing, database creation and other related tasks are highly technical, nonlegal tasks that are the core competency of eDiscovery vendors, not law firms.  Through the use of virtual resources on a continual basis, “you can leverage your mass buying power and negotiate a low rate for all of your clients”.

Those aren’t my words, they’re the words of eDiscovery thought leader Ralph Losey (a little over a year ago) talking about his own firm, Jackson Lewis, and their decision to outsource their litigation support work.  If a firm like Jackson Lewis decides it’s best to make use of dedicated virtual resources, maybe it makes sense for your firm?  Regardless, I expect that more firms will be forced to outsource and leverage virtual resources to compete with the big firms and the small to medium sized firms that already outsource.

Prediction 6: Educating attorneys on eDiscovery best practices will continue to be a slow, painful process.

When we started eDiscovery Daily three years ago, some of my friends questioned whether there would be enough topics to justify a daily blog about eDiscovery.  Not only have there been enough topics, we’ve had to choose which topics to cover regularly.  There is plenty of information out there regarding eDiscovery trends and best practices, not just from this blog, but numerous other sources as well.

And, there are numerous industry thought leaders who have spent considerable efforts to educate attorneys on eDiscovery basic concepts and best practices.  People like Craig Ball, Ralph Losey, George Socha and Tom Gelbmann, Tom O’Connor and others have spearheaded initiatives to help attorneys (and law students aspiring to become attorneys) to understand eDiscovery better (here is a link to last year’s thought leader interviews if you want to check out their thoughts about education).

Unfortunately, many of the attorneys that I talk to still understand very little about eDiscovery.  Most of those don’t think there is a need to learn about it – often, they’ll tell me that they “don’t have big enough cases” to need to know about it.  I’ve heard other industry professionals discuss similar experiences about the attorneys they meet.  So, while we’ve done a lot in the industry to educate lawyers about eDiscovery, it appears we still have a long way to go.

So, what do you think?  Do you have any eDiscovery predictions for 2014?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Need to Better Understand Litigation? This White Paper is for You – eDiscovery Best Practices

If you enjoyed Jane Gennarelli’s Litigation 101 for eDiscovery Tech Professionals series that was published recently on this blog, now you can get that same information (and more) in a consolidated, easy-to-reference white paper!

The white paper, entitled An Introduction to Litigation for eDiscovery Professionals, covers many of the things that litigation support professionals need to know to provide greater value to the attorneys that they support, including:

  • Bare-Boned Basics of different types of litigation;
  • Types of Legal Documents;
  • Types of Parties involved in a case;
  • Determining Jurisdiction for the case;
  • Initiating the Case and Defendant’s Response, which could include their own claims filed;
  • Establishing Guidelines via Meet and Confer and Case Management Conference;
  • Vehicles for Gathering Information during discovery;
  • What gets Turned Over and What is Withheld;
  • A review of the EDRM steps for Handling Discovery Documents;
  • Information about Settlements, Pre-Trial Motions and Pre-Trial Conference;
  • A comprehensive look at the components and phases of a Trial;
  • Circumstances for Appeal and process for proceeding with an appeal;
  • Appendices for mechanisms for Alternative Dispute Resolution and also Types of Litigation.

The white paper presents many of the topics covered in Jane’s ‘Litigation 101’ series, as well as some additional material not previously presented.  In addition to being a terrific resource for eDiscovery professionals, the white paper also covers the eDiscovery life cycle, making it a useful resource for all legal professionals.  Enjoy!

To download a copy of the white paper, click here.

So, what do you think?  Do you understand the “ins and outs” of litigation?   Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Electronic Discovery on a First Date – eDiscovery Trends

Amy Bowser-Rollins in her excellent Litigation Support Guru blog raised an interesting question this week.  How should we describe “electronic discovery” to someone who has never heard the term before or had very little exposure to the legal industry?

In her post Electronic Discovery on a First Date (you should especially check it out for the cute animation), she identifies various scenarios (a recent college graduate you just hired, curious or confused family members, your students, a stranger at a cocktail party) to answer the “what do you do for a living” question if you’re a litigation support provider.  Some of us refer to this as the “elevator speech” in that you should be able to describe what you do in the time span of an elevator ride (no more than thirty seconds).

Amy tackles the question by breaking down “electronic discovery” into components, as follows:

  • The practice of law
  • Attorneys, more specifically litigators
  • The discovery phase of a litigation matter, more specifically identifying, collecting, reviewing and producing documents
  • Client documents, more specifically documents in electronic format

I might argue that “electronic discovery” sometimes also includes searching and reviewing the documents produced to you in litigation as well, not always just your client documents, but the components that Amy uses are certainly predominant for a litigation support professional and certainly fit the standard Electronic Discovery Reference Model (EDRM) that most use when they think of electronic discovery.

She then provides some examples of how she might use those components to answer the question.  She uses the easiest document type for the layperson to identify with – email – to describe how she (or any typical litigation support person) helps litigators with the discovery process.  I won’t steal her thunder – check out the link to her post above to see the examples that she proposed.  Obviously, we all know that we work with more than just emails, so the example descriptions might be a bit oversimplified, but for the newbie, that’s probably the right way to start.

I can relate to Amy’s question with recent examples – explaining to my girlfriend on our first date what I do (a true “first date” scenario!) and explaining to a couple of recent entry-level candidates for positions at CloudNine Discovery.  It’s a question that many of us wrestle with and a timely topic.  Thanks, Amy!

So, what do you think?  If you’re a litigation support or eDiscovery professional, how do you describe to others what you do?   Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

If You’re Feeling “Innovative”, This is the Conference For You – eDiscovery Trends

When it comes to informative sites regarding eDiscovery, IT-Lex is one of our favorites.  We’ve referenced several of their stories over the past couple of years and have also conducted a two part thought leader interview with their president and editor-in-chief, Adam Losey.  Now, IT-Lex is hosting their first conference and, we’re happy to have Samir Mathur, Managing Director and General Counsel of IT-Lex to provide a guest post to tell you more about the their inaugural Innovate conference next Thursday and Friday, October 17 and 18:

IT-Lex is an Orlando-based not-for-profit focused on the advancement of technology law, and next week, we’re hosting our inaugural Innovate conference at the newly-opened Alfond Inn, in beautiful Winter Park, Florida. We’ve put together an impressive agenda, featuring panels covering electronic discovery, privacy and data security, and social media, and speakers including a member of the FBI’s Cyber Intrusions Squad, and – government shutdown permitting –  Peter Miller, the Chief Privacy Officer of the Federal Trade Commission.

But this being eDiscoveryDaily, I figure that anyone reading this is probably more interested in our eDiscovery-themed panels. We’re starting strong on Thursday, October 17th: Anthony Mendenhall, a 2013 law graduate from the University of Tennessee, won the first IT-Lex/Foley & Lardner writing contest, with an essay about whether our current discovery system, where the producing party is generally expected to pay for everything, violates procedural due process. It’s an interesting argument, and so Innovate will kick off with Anthony talking about his essay, and then discussing it with such luminaries as Judge Facciola, Judge Nolan and Ken Withers of the Sedona Conference ®.

The following morning, Friday October 18th, will begin with the eDiscovery A-Team, Jason Baron, Maura Grossman and Ralph Losey, getting together for the first time to talk about predictive coding. Will it be the game-changer that some hope it will, making review faster and simultaneously more cost-effective? We’ll see what these three all-stars have to say.

Later that day, we’ll have a couple of panels that will really appeal to the more advanced eDiscovery folks out there. Firstly, a discussion of Preservation and Collection: best practices to minimize the chance of spoliation; and again, keep costs down. Later is the panel entitled Clawbacks, Cooperation and Competence, where our esteemed panelists will discuss clawback agreements: a possible way of saying goodbye to the privilege log. They’ll also explain why “cooperation” doesn’t have to be a dirty word or a foreign concept to litigators.

Innovate will close out with a Judicial Roundtable, at which our guests from the bench will offer their thoughts on the state of technology law today, and our audience will be able to ask any questions of the panel. To that end, any attendee can submit a question for any panel ahead of time by emailing innovate@it-lex.org, or tweeting us at @ITLexOrg. In order to keep things interactive, we’re not having any Power Point-based presentations – we want to emphasize discussion and audience involvement.

If you’re reading this post, then you’re likely already the kind of person whom we’d love to see at the conference! Please head to register online, and we look forward to welcoming you to Orlando and to Innovate.

Thanks, Samir, for the information!  It sounds like a very interesting and informative conference.  Check it out if you’re going to be in the area in Florida.

So, what do you think?  Will you be attending the inaugural Innovate conference?   Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Daily is Three Years Old!

We’ve always been free, now we are three!

It’s hard to believe that it has been three years ago today since we launched the eDiscoveryDaily blog.  We’re past the “terrible twos” and heading towards pre-school.  Before you know it, we’ll be ready to take our driver’s test!

We have seen traffic on our site (from our first three months of existence to our most recent three months) grow an amazing 575%!  Our subscriber base has grown over 50% in the last year alone!  Back in June, we hit over 200,000 visits on the site and now we have over 236,000!

We continue to appreciate the interest you’ve shown in the topics and will do our best to continue to provide interesting and useful posts about eDiscovery trends, best practices and case law.  That’s what this blog is all about.  And, in each post, we like to ask for you to “please share any comments you might have or if you’d like to know more about a particular topic”, so we encourage you to do so to make this blog even more useful.

We also want to thank the blogs and publications that have linked to our posts and raised our public awareness, including Pinhawk, Ride the Lightning, Litigation Support Guru, Complex Discovery, Bryan College, The Electronic Discovery Reading Room, Litigation Support Today, Alltop, ABA Journal, Litigation Support Blog.com, Litigation Support Technology & News, InfoGovernance Engagement Area, EDD Blog Online, eDiscovery Journal, Learn About E-Discovery, e-Discovery Team ® and any other publication that has picked up at least one of our posts for reference (sorry if I missed any!).  We really appreciate it!

As many of you know by now, we like to take a look back every six months at some of the important stories and topics during that time.  So, here are some posts over the last six months you may have missed.  Enjoy!

Rodney Dangerfield might put it this way – “I Tell Ya, Information Governance Gets No Respect

Is it Time to Ditch the Per Hour Model for Document Review?  Here’s some food for thought.

Is it Possible for a File to be Modified Before it is Created?  Maybe, but here are some mechanisms for avoiding that scenario (here, here, here, here, here and here).  Best of all, they’re free.

Did you know changes to the Federal eDiscovery Rules are coming?  Here’s some more information.

Count Minnesota and Kansas among the states that are also making changes to support eDiscovery.

By the way, since the Electronic Discovery Reference Model (EDRM) annual meeting back in May, several EDRM projects (Metrics, Jobs, Data Set and the new Native Files project) have already announced new deliverables and/or requested feedback.

When it comes to electronically stored information (ESI), ensuring proper chain of custody tracking is an important part of handling that ESI through the eDiscovery process.

Do you self-collect?  Don’t Forget to Check for Image Only Files!

The Files are Already Electronic, How Hard Can They Be to Load?  A sound process makes it easier.

When you remove a virus from your collection, does it violate your discovery agreement?

Do you think that you’ve read everything there is to read on Technology Assisted Review?  If you missed anything, it’s probably here.

Consider using a “SWOT” analysis or Decision Tree for better eDiscovery planning.

If you’re an eDiscovery professional, here is what you need to know about litigation.

BTW, eDiscovery Daily has had 242 posts related to eDiscovery Case Law since the blog began!  Forty-four of them have been in the last six months.

Our battle cry for next September?  “Four more years!”  🙂

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

EDRM Wants You! – eDiscovery Trends

A lot is happening in the Electronic Discovery Reference Model (EDRM) group lately and this blog has reported several accomplishments in just the last few months.  With so much going on, you would think they don’t need any help to get things done, but, in fact, EDRM wants your help.

In their latest press release, EDRM has announced its fall campaign for new members. As the press release states, EDRM is offering memberships to individuals and organizations that wish to contribute to the overall improvement of the electronic discovery process by participating in the development and delivery of guidelines, standards, and new resources to the electronic discovery industry.

Since its inception in 2005, EDRM has comprised more than 260 member organizations representing every aspect of eDiscovery and information governance. Attorneys, IT professionals, litigation, and eDiscovery directors and others from corporations, law firms, government, consulting firms, software companies, and service providers are welcome to join EDRM. Members select projects in which to participate based on their individual areas of interest.

The objective of the EDRM Membership Drive is to expand the array of talent and expertise to continue development of practical resources from EDRM by broadening membership from all areas of the electronic discovery industry: providers of software and services, corporations, law firms, educational institutions, and individuals.

Having been a member for most of the 8+ years since EDRM was founded, I can personally say that participating in EDRM is rewarding, not only from a standpoint of helping to shape the direction of the industry, but also in terms of the ability to network with other industry professionals.  It appears that despite the fact that more than half the attendees at this year’s annual meeting were first time attendees, EDRM is still looking for more new members.

Information about EDRM memberships is available here. EDRM will also be hosting a series of webinars in the coming weeks to provide information about the organization and current opportunities for participation to individuals and organizations interested in learning more or considering a new membership.

Since the annual meeting back in May, several EDRM projects (Metrics, Jobs, Data Set and the new Native Files project) have already announced new deliverables and/or requested feedback.  With so much going on and the Mid-Year meeting coming in October (9th through 11th), now is a great time to get involved.

So, what do you think?  Are you a member of EDRM or another organization focused on eDiscovery best practices?   Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

Free Your Mind, the Matrix Has You – eDiscovery Trends

OK, maybe it’s not The Matrix with Neo and Morpheus, but if you perform a role in eDiscovery, the Electronic Discovery Reference Model (EDRM) Talent Task Matrix probably describes the responsibilities associated with your role in the process.

Back in February, we introduced the Talent Task Matrix as a tool collaboratively developed by EDRM’s Jobs Project Team to help hiring managers better understand the responsibilities associated with common eDiscovery roles. The Matrix maps responsibilities to the EDRM framework, so eDiscovery duties associated can be assigned to the appropriate parties.

The EDRM Talent Task Matrix Spreadsheet is available in XLSX or PDF format.  It shows the EDRM Stage and Stage Area, the Responsibility within each stage, followed by the various positions that have responsibilities within the eDiscovery life cycle.  It shows a “Yes” for each responsibility that each position participates in the responsibility.  There are 130 responsibilities listed in the Matrix, covering the entire EDRM life cycle.

Since the release of the Matrix in January 2013, it has been downloaded more than 1,000 times!  Chances are, at least some of you reading this have downloaded it.

Now, as indicated in this press release, the EDRM Jobs Team is interested in learning how the Matrix is used by people responsible for hiring and professional development in their organizations. They specifically want to know how the Matrix was used and what results were achieved.  They plan to use success stories regarding use of the Matrix to develop case studies to be posted on EDRM.net.

If you have downloaded the Matrix or know of someone who has downloaded the Matrix, EDRM would like to hear from you!  Contact Tom Gelbmann or George Socha (at mail@edrm.net) to share your experiences and results (all responses will be held in confidence).

If your organization has not yet used the Matrix, but intends to do so, you can still contact them and provide a brief summary of your plans to use the Matrix and any comments or recommendations you may have to improve on the Matrix to meet your needs.  It may not have those gun racks that appear out of nowhere, but it’s still pretty cool.

So, what do you think?  Have you used the Talent Task Matrix?  Please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

200,000 Visits on eDiscovery Daily! – eDiscovery Milestones

While we may be “just a bit behind” Google in popularity (900 million visits per month), we’re proud to announce that yesterday eDiscoveryDaily reached the 200,000 visit milestone!  It took us a little over 21 months to reach 100,000 visits and just over 11 months to get to 200,000 (don’t tell my boss, he’ll expect 300,000 in 5 1/2 months).  When we reach key milestones, we like to take a look back at some of the recent stories we’ve covered, so here are some recent eDiscovery items of interest.

EDRM Data Set “Controversy”: Including last Friday, we have covered the discussion related to the presence of personally-identifiable information (PII) data (including social security numbers, credit card numbers, dates of birth, home addresses and phone numbers) within the Electronic Discovery Reference Model (EDRM) Enron Data Set and the “controversy” regarding the effort to clean it up (additional posts here and here).

Minnesota Implements Changes to eDiscovery Rules: States continue to be busy with changes to eDiscovery rules. One such state is Minnesota, which has amending its rules to emphasize proportionality, collaboration, and informality in the discovery process.

Changes to Federal eDiscovery Rules Could Be Coming Within a Year: Another major set of amendments to the discovery provisions of the Federal Rules of Civil Procedure is getting closer and could be adopted within the year.  The United States Courts’ Advisory Committee on Civil Rules voted in April to send a slate of proposed amendments up the rulemaking chain, to its Standing Committee on Rules of Practice and Procedure, with a recommendation that the proposals be approved for publication and public comment later this year.

I Tell Ya, Information Governance Gets No Respect: A new report from 451 Research has indicated that “although lawyers are bullish about the prospects of information governance to reduce litigation risks, executives, and staff of small and midsize businesses, are bearish and ‘may not be placing a high priority’ on the legal and regulatory needs for litigation or government investigation.”

Is it Time to Ditch the Per Hour Model for Document Review?: Some of the recent stories involving alleged overbilling by law firms for legal work – much of it for document review – begs the question whether it’s time to ditch the per hour model for document review in place of a per document rate for review?

Fulbright’s Litigation Trends Survey Shows Increased Litigation, Mobile Device Collection: According to Fulbright’s 9th Annual Litigation Trends Survey released last month, companies in the United States and United Kingdom continue to deal with, and spend more on litigation.  From an eDiscovery standpoint, the survey showed an increase in requirements to preserve and collect data from employee mobile devices, a high reliance on self-preservation to fulfill preservation obligations and a decent percentage of organizations using technology assisted review.

We also covered Craig Ball’s Eight Tips to Quash the Cost of E-Discovery (here and here) and interviewed Adam Losey, the editor of IT-Lex.org (here and here).

Jane Gennarelli has continued her terrific series on Litigation 101 for eDiscovery Tech Professionals – 32 posts so far, here is the latest.

We’ve also had 15 posts about case law, just in the last 2 months (and 214 overall!).  Here is a link to our case law posts.

On behalf of everyone at CloudNine Discovery who has worked on the blog over the last 32+ months, thanks to all of you who read the blog every day!  In addition, thanks to the other publications that have picked up and either linked to or republished our posts!  We really appreciate the support!  Now, on to 300,000!

And, as always, please share any comments you might have or if you’d like to know more about a particular topic.

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

eDiscovery Daily Is Thirty! (Months Old, That Is)

Thirty months ago yesterday, eDiscovery Daily was launched.  It’s hard to believe that it has been 2 1/2 years since our first three posts that debuted on our first day.  635 posts later, a lot has happened in the industry that we’ve covered.  And, yes we’re still crazy after all these years for committing to a daily post each business day, but we still haven’t missed a business day yet.  Twice a year, we like to take a look back at some of the important stories and topics during that time.  So, here are just a few of the posts over the last six months you may have missed.  Enjoy!

In addition, Jane Gennarelli has been publishing an excellent series to introduce new eDiscovery professionals to the litigation process and litigation terminology.  Here is the latest post, which includes links to the previous twenty one posts.

Thanks for noticing us!  We’ve nearly quadrupled our readership since the first six month period and almost septupled (that’s grown 7 times in size!) our subscriber base since those first six months!  We appreciate the interest you’ve shown in the topics and will do our best to continue to provide interesting and useful eDiscovery news and analysis.  And, as always, please share any comments you might have or if you’d like to know more about a particular topic!

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

George Socha of Socha Consulting LLC – eDiscovery Trends

This is the seventh of the 2013 LegalTech New York (LTNY) Thought Leader Interview series.  eDiscoveryDaily interviewed several thought leaders at LTNY this year and generally asked each of them the following questions:

  1. What are your general observations about LTNY this year and how it fits into emerging trends?
  2. If last year’s “next big thing” was the emergence of predictive coding, what do you feel is this year’s “next big thing”?
  3. What are you working on that you’d like our readers to know about?

Today’s thought leader is George Socha.  A litigator for 16 years, George is President of Socha Consulting LLC, offering services as an electronic discovery expert witness, special master and advisor to corporations, law firms and their clients, and legal vertical market software and service providers in the areas of electronic discovery and automated litigation support. George has also been co-author of the leading survey on the electronic discovery market, The Socha-Gelbmann Electronic Discovery Survey; in 2011, he and Tom Gelbmann converted the Survey into Apersee, an online system for selecting eDiscovery providers and their offerings.  In 2005, he and Tom Gelbmann launched the Electronic Discovery Reference Model project to establish standards within the eDiscovery industry – today, the EDRM model has become a standard in the industry for the eDiscovery life cycle and there are nine active projects with over 300 members from 81 participating organizations.  George has a J.D. for Cornell Law School and a B.A. from the University of Wisconsin – Madison.

What are your general observations about LTNY this year and how it fits into emerging trends?

First of all, this year’s show has a livelier feel to it after a few years where it was feeling a bit flat, no doubt probably due to the economy.  The show has more “spark” to it, which is good not just for this conference but also for the industry and where it’s at and where it’s going.

As for the curriculum, if last year was the year of TAR/CAR/Predictive Coding, so was this year.  It’s also the year of “big data” – whatever “big data” means – and it may or may not be the year of information governance – whatever that means. I think a lot of what we see continues to focus on the same underlining set of issues, that providers are being ever more creative with the packages of the services, software and the capabilities they are offering.  They are trying to figure out how to get those offerings in front of the consuming audience with a compelling story addressing the question of why should you go the extra step and use what they have to offer instead of doing things as you always have done them.  Predictive coding is still more discussion than action, but it is interesting to hear the different opinions.  I moderated a panel with two trial lawyers who are head of their eDiscovery practice groups, who talked about the processes they now go through with clients where discussing predictive coding, to determine whether it’s appropriate for a given case.  The two attorneys were discussing the benefits of CAR, the drawbacks, how much extra it is likely to cost, how much it is likely to save and whether it is likely to even save anything.  This is a discussion that didn’t happen much a year ago and hardly at all two years ago.  To place this in context, however, I have worked with one corporation that has been doing what we now call Computer Assisted Review since 2003 to my direct knowledge and, I am told, since 2000.  CAR is not new in terms of techniques, rather it is new in terms of its packaging and presentation and “productization”.

If last year’s “next big thing” was the emergence of predictive coding, what do you feel is this year’s “next big thing”?

If you look at the eDiscovery industry, what the software providers have been developing and the skills and expertise that the service providers and law firms have been building up over the years, they are amassing a powerful set of capabilities that until now has been focused on one pretty narrow set of issues – eDiscovery. I see people starting to take those tools, techniques and experience and beginning to point them in new directions far beyond just eDiscovery, because most of what we deal with in eDiscovery applies in other areas as well.  For example, I see a turn toward broader information governance issues, such as how you get your electronic house in order so that things like eDiscovery become less of a pain point, and how do you do a better job or figuring out what is and what isn’t a record, and how can you get rid of content you been holding onto for years.  These issues extend beyond eDiscovery.  They include what you do to identify compliance challenges, and monitoring whether you are meeting those challenges in an effective fashion.  You could use the same technologies and approaches to improve how you manage your intellectual property assets, essentially pointing the EDRM framework in a new direction.  I think we are on the brink of what could be an enormous of expansion of uses of these capabilities that have been developed in a niche area for some time now.

What are you working on that you’d like our readers to know about?

With regard to EDRM, we are approaching our tenth year.  We are looking to that milestone and asking ourselves what EDRM should be today, what it should be tomorrow, and what can we do to improve what we do and how we do it.  We are going to shift to smaller working groups focused on more targeted projects with a shorter delivery cycle.  You can see the beginnings of that in some of our recently published deliverables.

The Computer Assisted Review Reference Model (CARRM) (our blog post about CARRM here) was our first outcome using this process and the second was the EDRM Talent Task Matrix (our blog post about it here) that we published on Monday.  For now, the Talent Task Matrix consists of a diagram that helps explain the concept as well as an accompanying spreadsheet which is available in Excel format (XLSX) or Adobe Acrobat (PDF) format that anyone can download.  We are looking for comments and feedback on the matrix and anticipate that it will fill a need and a gap that are not otherwise being addressed.

With regard to Apersee, providers continue to add information about themselves and we continue to add features.  In the past year, we replaced the search engine with a faceted search mechanism that is simpler to use.  We added an Event Calendar with links to Apersee providers. We added in a Press Release section which works in much the same way.  We’re looking to develop two additional sections which take specific types of content associated with providers and make that available within the application.  The underlining notion is to better help consumers evaluate providers on many dimensions, with an easily followed structure to the content available through the site.

Finally, we added the ability for consumers to submit Special Requests, so that if in looking for a provider and searching through the website they do not find the result they need, they always can submit a special request to us through the click of a button.  We reformulate the message and send it out to about 2,700 people in the provider community.  Unless you choose otherwise, the request is totally anonymous.  Typically, we get back 20 to 40 relevant responses within the first few hours, which usually is more information than the requestor can handle.  The responses from the request system have been very positive.

Thanks, George, for participating in the interview!

And to the readers, as always, please share any comments you might have or if you’d like to know more about a particular topic!

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by CloudNine Discovery. eDiscoveryDaily is made available by CloudNine Discovery solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscoveryDaily should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.